Splash Nail Bar

Quick, quality nails. I hadn't been in before and didn't show a picture but I ended up getting exactly what I normally go for!

Overall, one of the worst pedicures I've had in years. The woman was so rough on my toes & cuticles with the tools and was even worse with the scrubber. I walked out with scrapes on the sides of my feet and even a cut in between two of my toes.

I was expecting a great massage since I paid extra for it & since the woman had already been so rough on treating the rest of my pedicure, but then she only massaged for a quick minute or 2 on each side & used very light pressure only on my legs & did not massage my feet at all. Not worth the extra price at all!

The polish job was done decent but was a but was not great on one of my big toes. I'm glad they are at least presentable but I will not be coming back here again.

I came here a couple weeks ago with my sister. And i've heard good things about this place so i went. The nail tech that had done my nails, used the drill on my nails so hard to the point where they started to hurt. It ended up damaging my nails. With my sister, the nail
tech got glue all over her hand and drilled her finger. He actually finger not the nail. I had spoken to them about it. And there was no actual concern to see if she was ok or not. They just told me there's nothing they can really do about it. It made me really upset.

You need to pick and chose who does your nails here. Not all the techs are good. I came here before and left happy and this time not so much.
French tip should be a skill all nail techs should have and this lady did the worst job I have ever seen and this is after I asked her to fix it and she got upset. I honestly don't know how she works here. The shape
Of the tips are not even and lobsided she left paint on my skin.

Loved my new design by Tran. I've been coming here for years now and always have a great experience.

Very rude staff, mechanical and transactional. TRAN is impatient and checks her phone constantly. Some gals who does the pedicures are super nice though. But several of their staff members have left and when I asked the owner Stephanie Tran where my previous go-to gal went, she refused to say. She rudely brushed it off. As a long-time customer, it's so hard to find the right person to care for our nails, so it's obvious she didn't have the customer's needs in mind. But as the owner I thought I'd give her a chance to do my nails. She got up no less than a dozen times to answer the phone and check on other gals' progress, causing my nail appointment to last over 2 hours. I was not a happy camper.

I also agree with other reviews about that Stephanie charging what she feels like. Recently, Stephanie refused to honor a $40 discount that she wrote on my loyalty card 4 weeks ago. She claimed that they changed the policy 2 months ago. They don't care if they lose a long-time client (over 10 years). I've been thinking of switching salons for over a year, but I kept wanting to give them a chance to do better. But this puts it over for me. As a business owner, she should realize they're not the only game in town and should cherish their customers more.

But if you do decide to go to this salon, ask for GINA. She's sweet and kind.

Tran is the best, always does a great job with both solid color and designs. Staff are friendly and accommodating!

:)

COVID Precaution: Salon takes temperature upon arrival, all staff is wearing mask, mask are required, all nail stations have a standing glass shield in between nail technician an client, the pedicure stations have a hanging glass shield in between you and the nail technician as well. Splash nail salon tries to skip each nail/pedicure station so that you do not have someone sitting next to you during your services. However, if it is busy you may have someone sitting next to you.

I always call ahead for availability, the salon always makes room for appointments. The salon is cozy, clean and modern. I am happy with the services I have received at the nail salon: dip, plastic tip nail extension, shellac, and wax; all services I have had on different occasions. Based on my experiences most nail technicians do not speak English (however they try to speak English if they are having a hard time communicating; there is someone there walking around that does speak better English or another nail technician that does speak it more fluently), most nail technicians are kind and take their time with the services.

I would definitely recommend the services and salon.

The service with Tran was uncomfortable and unprofessional, whenever I would speak to her she would ignore me as if I never spoke or act like she doesn't understand me. I feel uncomfortable asking her what I want and I feel as though she was agitated even if I asked for her opinion on "what color red she liked the most". I continued to be neutral and respectful as I can be but at the same time it didn't feel good getting a service while feeling like I'm being annoying for voicing what I would like during my service. I'm sorry but this is hands down the worst experience I've had and I've never not tipped but this service was cringy enough to not want to. I would definitely go see Nan but Tran needs to revise her attitude before she makes the salon lose business.

I had Ann appointment for a Dip powder. The nail lady brought a little dipping powder kit. When she opened it I noticed it was with filled with dust, tools dirty and the polish for the dip powder was stuck on the bottom of the box and couldn't even open the polish. The nail buffer was dusty as well and had not used any clean nail clippers, or nail buffers. She just dusted it off with a brush. She dropped a nail scraper and she picked it up and put it back in the box. She didn't set it aside to sanitize it. She yanked my hand and never gave me the opportunity to wash my hands. She didn't clean or remove my cuticles, cut my fingernails crookedly and did not even file my nails. After she finished she looked like she was in a hurry and right when she finished I felt and noticed that the edge of my nail was stuck on to the skin. She applied cuticle oil on my fingers and nowhere near the cuticles. She applied a hot rag and tried messaging but there was oil smeared all over my hand leaving it greasy and dusty. I asked the guy why she didn't apply it to my cuticle and she yelled from across the room that she did. I showed them my greasy palm and the guy pulled out the cuticle oil, reaching for my had. I said no because my hand is dirty and oily. He then kept telling me that she knows how to do her job when she did it horribly. I've been going there since I was in high school and today was just the worst experience. I got home washed my hands and fixed everything on my own. At the end I got charged for a horrible service of $40. I don't recommend going there.