Texas Home Improvement

If looking for building a covered patio extension for your home Do NOT DO BUSINESS with Texas Home Improvement. Truly disappointed with this company's lack of communication. Save yourself time and energy by not engaging in business with Texas Home Improvement.
My husband saw a promotional ad for DoLooking for business in our area ( south austin/Buda) so we called them right away. They sent over a sales rep which he did a great job at measuring out everything we wanted for our new covered patio, we walked through every detail from how many fans to can lights to the color of the patio cover etc. Once we got all the details squared away he called his boss -(which we were told was the owner of the company ) and negotiated a price with him-at first NOT giving us the promotion advertised then in the end agreed to giving us the promotional sale we had seen on social media. We all agreed so we signed and down payment was given. We then were able to get the loan for the amount agreed upon with the company and ready to start the process. This was May 22nd. A couple days later we had another ( also very nice man to work with) who walked us through again all the specs and details of our new covered patio, measuring everything and making sure all the details were correct for production. He then put the order in for everything we needed and told us they would start building in July. Over a month goes by and we don't hear anything from the company but we knew they weren't starting until the July. Then July 2nd we get a call from the company and they sent over another rep which we thought was coming to start the build... he instead tells us the company made a big mistake and misquoted us by 10,000.00 but because it was there mistake they were "only charge us 2,500.00 more." And wouldn't be able to build if we didn't pay the extra fee because of there mistake.
It was infuriating. The total cost of Production was thoroughly discussed with multiple reps/owner included when we signed and agreed to work with the company back in May. To then suddenly realizing over a month later when production was supposed to start, we now have to pay more.
We don't agree with this when he tells us, so he said he would talk with his boss again. And then we don't hear anything. So we call the company weeks later and they said they didn't call back because they thought we had canceled. Yet they still had our deposit. That SAME day we get a call from the company saying all our parts were in and they were ready to start the build‍We tell him what's going on and he had no idea. Clearly this company does NOT communicate. If they can't even get the sales part down we can't even imagine with the quality of work would have been.
The company then sends over a rep to our house and he said he would talk to his boss one more time. If the company was willing to do the build at the agreed price we would move forward. But they chose to loose our business over a 2500.00 mistake on their part. Shame on them for their lack of communication and follow through. The sales people we worked with were very nice guys, but unfortunately the company itself is one to stay away from.

So overpriced I don't know how they are still in business. They then come back with a follow-up call describing a different pricing strategy option "that could potentially save thousands" that is still more than double all other bids of similar material quality. Their bid for 1100 sf modular was over $17K which is what I paid for 2800 sf home in expensive west coast area. Crazy!

I asked for a quote and had three others to compare to. My roof is approx. 1975 Sq. with two small valleys and a 74 ft. ridge and is a 3 on 12 pitch. VERY easy job! My roof is 1975 sq. ft and was given a price of over $34,000 but was told I would be given a "DEAL" with their PAR price of $25,000. This was $14,000 MORE than the closest estimate I already had. I was told if we were paying cash I would have to give them $8300.00 right then. I have a quote that is LESS than their "down payment"!

Texas Home Improvement has been very professional. They have a quality of work and have only shown me high quality work and have communicated to me about what is going on with my project. I wanted to write a review bc I have seen some bad ones on here. I know there are always to sides to the story and they are probably not for everyone. But I highly recommend Texas Home Improvement.

We called another provider listed on Yelp and received a return call from this entity. They would not set up an appointment without my husband present, despite my assurances that I was personally paying for and managing this project. I told them no thanks. Given the reviews I am seeing here, I am glad I didn't waste my time further.

Tried to get a quote for a patio cover. Hard sell! Made me a take or leave it offer... although I said I'm getting another quote from another company. But he wanted an immediate decision, even though I kept saying that wasn't going to happen.
Too "hard sell" for my taste. He just kept pushing. I ended it and walked him out.

First of all, Texas Home Improvements led me to believe that we were getting LeafGuard gutters put on our home. We already had them in the back. When they installed our gutters they had a mesh screen over them. They were NOT LeafGuard gutters. They said they were "sorry" but the gutters they put on had leaf guards. Not the same as the brand. The gutters also did not match the downspouts. They said they would correct that but conveniently we have not heard from them. One of the contractors told me he would take off our shutters and paint them. That was never done. They also left a lot of nails and trash in our yard. They left putty all over our hose and water spigots. I would never use Texas Home Improvements again. The "3 day" job to re-side and paint our house turned into over 7 days and it's still not complete.

We love Texas Home Improvement! From the very start everyone was extremely professional, knowledgeable and enthusiastic. We love the new look of our home! Even after completion, the after-care and attention to detail by the company has been exceptional.

TLDR: Extremely overpriced and very pushy. Quoted $23,116 to replace a 1655-sqft roof. I received bids from five other well-reviewed and/or highly recommended companies, and the highest of those was $6,000.

Full version:

Reps from this company were walking around my neighborhood one day, signing people up for estimates. I needed a new roof, so I went ahead and signed up for a roof estimate. The girl who signed me up, Lexi, was very nice.

Day of the estimate: Reid Johnson and Peter show up to look at the roof. They crawled up in the attic to check for water damage to the plywood, and walked around on the roof to see the extent of the damage. They were very thorough and informative, and started out very nice (quite enjoyable company, in fact). Then they gave me the $23,116 estimate. I had no idea what a roof should cost, so I told them I wanted to do my research before I chose a company. Then they gave the "If you sign up with us today, you'll get a discount!" pitch, and at first they wouldn't tell me what the discount would be unless I signed with them, but they finally broke down and said it was a 15% discount. I still told them I wasn't going to decide on the spot without asking around, so they said they could wait outside while I made some calls.

Well, I made some calls, and sure enough, their price didn't seem reasonable. I called them back in and said I wasn't going to take their "sign with us today" deal. And that's when they got pushy. I would not recommend letting anyone from this company in your house because it's hard to make them leave. They don't leave when you say no the first time. I had to tell them no very firmly several times before they left. And I had to watch them make sad faces like they were watching a puppy die, which is disgustingly manipulative and exceptionally unprofessional. Then the company called me repeatedly over the next couple weeks.

It doesn't matter that you're selling a good product if your competitors are selling the same product for a quarter the price and with better service.

Not sure what these guys are on or who they owe money to, but their prices are ridiculous. Had someone from them offering a free inspection and quote going door to door. They came the next day and gave me a quote to just replace the asphalt shingles and underlay on my ~1500 square foot one story home. Here's the punchline... They said it would be $34,188. Then they proceeded to use every pushy sales tactic in the book. Long story short, I will not be using them nor would I suggest them.