The Villa on Bankers Hill

Great place! The staff was terrific. Super nice, helpful, responsive. Answered all of our questions. Was in close contact to make sure son's father had good transition from rehab care to them.

My mom has been at The Villa for a few years, having moved there from St. Paul's Manor when she could no longer live without some extra help. (See my previous St. Paul's Manor review under St. Paul's Senior Services)

The staff at The Villa continue to impress me with their patience, understanding and care as they assist residents who have a wide range of needs and lots of different personalities! During this COVID pandemic, they have really been dedicated to keeping everyone safe, comfortable, and as entertained as possible under the circumstances. They usually have a wide range of daily activities, but have had to scale back - so they'll sing in the hallway, have a fruit cart or ice cream "truck" go down the hall in the afternoon giving everyone a treat, etc. When possible, they hold classes for small groups. They're being very creative while maintaining a healthy environment.

When my mom moved to The Villa, she was delighted to see many of her former Manor friends already there. And she is pleased when old Manor friends suddenly show up as new Villa residents. That says a lot about St. Paul's as an organization - that residents want to stay a part of it. And if you're considering moving in or having a family member move in, I highly recommend them as truly caring staff doing a difficult job with smiles on their faces.

Sorely disappointed in St. Paul's Villa. My husbands aunt has been here for several years and this place has gone downhill dramatically! 1st floor dementia patients have absolutely no activities, no outings, NOTHING to stimulate them or give them a reason to come out of their rooms. Several meals have been skipped or staff does not bother to make sure loved one is fed. They do not keep track of how much the elderly are eating which also amazes me!

SCABIES scariest scabies ran through this place for 1.5 years. Our loved one was covered in scabies for 6 months on and off! You may wonder why we are still there but finances are a major consideration. We are paying very close attention and really hope this place turns around!

My Mom has been living at St. Paul's Villa since August 2020. Cecilia Aguilar Rodriguez is an exemplary employee. She is kind, caring and compassionate with my Mom. And above all very patient. Terri and Rhonda, in administration, are always prompt answering any questions and addressing any concerns we might have. I would recommend visiting this community as well.

My 107-yr old mother has been at St Paul's Villa for four and a half years. She and I both give a large round of applause and many thanks for the great caring and personal traits of all the nurses and CNAS, and especially to the wonderful Lilliana Sanchez who has treated my mother with respect, dignity, and gives Mom a lot of happiness and laughter through her days when Lilliana is on duty.

My mother has been living in the Memory Care unit for three years now and we just couldn't be happier. There have been ups and downs, which go with the undeniable anguish of caring for a loved one with Alzheimer's, and the staff at St. Paul's Villa have treated my mom as they would their own family member. The facility just had a reconstruction and the carpets were removed, which is a good thing, and replaced with hardwood (and keeps unpleasant odors that are endemic with care for many people with incontinence to a minimum). My mom's room is large and her caregivers keep it very clean and organized. The only reason I didn't give the review FIVE stars is because my mom is very mobile and likes to walk a lot. I wish they had a secure area in the open air where she could walk and breathe in fresh air, so that's my only complaint. Would I suggest St Paul's Villa? Absolutely!

Do not place your loved ones here. They did not allow my mother because Greek is her primary language and they claimed after a fifteen minute interview my mother can't live there because of the language barrier. Blatant discrimination! They claim to be a memory care facility. How do they communicate with people who can't speak and have advanced Alzheimer disease!

We recently toured St Paul's Villa and I was absolutely delighted by the staff and our experience there. Terri made us feel so welcome. She answered all of our questions and I truly felt that my Grandmother's well being was her number one priority. I would highly recommend visiting this community.