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Review Highlights
“Alison and the others, the director Jeff, Tracey and Gabriela were kind to me and always helpful.” in 3 reviews
“-- ok honestly i was just planning on checking in while visiting my grandma at her new resort-like jewish home...” in 5 reviews
“My mom has been at TVSO for almost 2 years now.” in 2 reviews
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About the Business
Your Comfort. Our Privilege. At The Village at Sherman Oaks, your days belong entirely to you. Enjoy workouts in the fully equipped fitness center or therapeutic laps in the heated, over sized pool. Join friends for a game of Bridge or explore your artistic side with a creative arts workshop. Perhaps a round of golf at one of three local courses. At The Village At Sherman Oaks you'll enjoy freedom and flexibility to do as much - or as little - as you'd like. Studio, one and two bedroom floorplans.
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Recommended Reviews
Overall rating
35 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- D M.Sherman Oaks, CA014617Nov 19, 2023
Cannot say enough good things about TVSO. I moved in my 92 year old mother just a few days ago and already I can see the exceptional care and attentiveness they take to ensure a good transition. This was a difficult move for her as she is recently widowed and lived in her home for over 50 years. Phillip and Elizabeth and Aida, made it smooth welcoming and easy for my mom--and especially me and my husband. Lovely apartments and grounds. They are very accommodating to individual needs. I have peace of mind and am so happy we found the village for Mom. Great programs and activities in a warm, friendly, environment. Like a big comforting blanket.
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Michele J.
Nov 30, 2023
DM,
We are truly touched by your heartfelt review and want to express our sincere gratitude for taking the time to share your experience with The Village at Sherman Oaks.
It warms our hearts that your mother's transition was made smoother by our dedicated team—Phillip, Elizabeth, and Aida. We understand that moving after 50 years in one's home, especially under such circumstances, can be challenging, and we're delighted to have played a positive role in making the process welcoming and easy for both your mother and your family.
We appreciate your recognition of our great programs and activities designed to enhance the quality of life for our residents. Your words motivate us to continue striving for excellence in care and service.
Thank you again for choosing The Village at Sherman Oaks for your mom, and we look forward to continuing to be a supportive and enriching community for her. If you ever have any suggestions or feedback, please don't hesitate to reach out. - Brad S.Sherman Oaks, Los Angeles, CA02410Aug 28, 2023
The peace of mind of knowing that my mom is being well taken care of, living in a beautiful community and happy where she is living a child cannot put a price on that.
Since Keith Payne joined there is a noticeable able difference. Many improvements, much more organization. Thank you to whomever had a good sense to hire Keith.
Thanks to everyone there for keeping my mom happy!Helpful 0Thanks 1Love this 0Oh no 0Business owner information
Michele J.
Nov 30, 2023
Brad,
We are delighted your mom is happy at The Village at Sherman Oaks! Knowing we've contributed to your peace of mind is the greatest reward.
Thank you for entrusting us with your mom's care and happiness. We cherish the opportunity to be a part of her journey. If we can help in the future, please reach out. - renee c.Los Angeles, CA11001May 29, 2023
What a wonderful representative for the village!
I had a tour today with Elizabeth Gonzalez. I enjoyed my visit with her very much. She is knowledgeable, understanding and patient. I saw her interact with some of the residents and she is sincere and caring .
The village itself is beautiful !
Thank you Elizabeth I appreciate the time spent with you todayHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Michele J.
May 31, 2023
We appreciate your taking the time to share your positive experience at our community and with Elizabeth. It's wonderful to learn she made your tour enjoyable and showed you our “Genuine Hospitality.” We'll be sure to pass along your kind words. Thank you again for visiting The Village at Sherman Oaks. If we can be of assistance as you continue your senior living research, please do not hesitate to contact us.
- N. S.Studio City, CA34118Aug 21, 2023
My Mom has lived at The Village for a little over 2 years now and is doing well as her age increases and her health declines (as is normal). The Village offers classes, outings and friendships from the variety of residents in this Assisted and Independent Living community. They are on their 3rd Executive Director, Keith Payne, and they finally got it right. Keith has been a huge asset in making The Village a better place to live. He increased the amount of assistants, installed upgrades to the infrastructure and, most importantly, has made himself available to residents and family members alike. Because Keith is there, I feel more confident that The Village will continue to improve, bringing a better quality of life to the residents. All that being said, no, it's not perfect - the aging population *really* likes to complain so as I told my Mom, she doesn't go to dinner, she gets daily b!tch sessions where they serve
dinner - isn't that great?Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Michele J.
Nov 30, 2023
Thank you for sharing your feedback, NS. We truly appreciate your perspective on your mom's experience at The Village over the past two years.
We're thrilled your mom is thriving in our community, engaging in classes, outings, and forming friendships with fellow residents.
Your input is valued, and we are committed to continually improving. If there's anything specific you'd like to discuss or suggest, please feel free to reach out. We're here to ensure that The Village at Sherman Oaks remains a place where residents not only live but thrive. - Marilynn R.Van Nuys, San Fernando Valley, CA01Sep 2, 2023
this is the most wonderful place I have been. I looked at 15 other homes like the village. nothing compares because of their incredible executive director Keith he is generous, available and sensitive. he helps us in any way he can. thank you Keith for making my stay here special
Marilynn Record
greatfulHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Michele J.
Nov 30, 2023
Thank you so much for your heartwarming words, Marilynn! We're thrilled your experience at The Village stands out, and we're especially grateful for your kind words about our executive director. We're fortunate to have him on our team, and we'll be sure to pass along your appreciation.
If there's anything else you need or if you have any further feedback, please feel free to reach out. Thank you for being a part of The Village family! - Nate A.Los Angeles, CA3610815Sep 21, 2022
My mom has been at TVSO for almost 2 years now. She loves it, and so do we (her kids, siblings and friends). She is truly thriving there, making friends, exercising, enjoying the entertainment, and just generally doing really well. The grounds are beautifully maintained, the staff is incredibly warm and personable. Now that COVID isn't keeping everyone locked down, we are seeing the true value of TVSO in the many social, intellectual and therapeutic opportunities afforded to the residents.
There are a few suggestions I have made for minor improvements here and there but generally the care is fantastic. They are skilled at the occasional nudge to gently push my mom out of her comfort zone, which she needs. She loves the musical performances and has even been invited to sing a few times (which she loves).Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Michele J.
Nov 9, 2022
It's great to hear such wonderful feedback, Nate. We're thrilled your mom is thriving at the community and enjoying the many opportunities for social connections. Thank you for your understanding and patience during the pandemic as we worked to safeguard residents' safety and well-being. As you mentioned, our community has returned to normalcy with in-person gatherings, visiting entertainers and more. Kudos to your mom for stepping outside her comfort zone and opening herself to all the wonderful possibilities that continue to await her at The Village!
- Issa C.North Hollywood, San Fernando Valley, CA01Jul 20, 2022
I love it here.
Friendly staff
Residents are the best.
We are the best in Sherman Oaks
Come visit us on a tour.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Michele J.
Aug 17, 2022
Issa, thanks for leaving a five-star review. We’re so happy you enjoy being a part of The Village at Sherman Oaks family. And you’re right, we are the best!
- david w.Oak Park, CA01819Feb 2, 2022
My parents moved into The Village just before Covid hit. It was a good move for them, as it has been a safe and comfortable place for them during the pandemic. They shared a very nice two bedroom on the independent living side until my mom passed away last month from natural causes.
Because of Covid, it was difficult to find a place for a reception following my mom's funeral. Georgina, the dining room manager, really came through for us. She offered us the use of their private meeting room and the adjacent patio. This space is separate from the rest of the facility, so our guests were never in contact with the residents. Georgina and her staff handled everything - set-up, food preparation and layout, take-down and clean-up. Everything was great and it was nice to not have to worry about anything else on the day of the funeral.
My dad has many choices moving forward, but he decided to stay at The Village. We just moved him yesterday, down the hall into a one bedroom.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Michele J.
Feb 17, 2022
Hello David,
Thank you for your kind words. I am so very sorry for your loss, and please know all of us here at The Village have you and your family in our thoughts. We were more than happy to help during such a difficult time, and I'm glad we could accommodate your mother's reception and help take some stress off your plate. I will be sure to share your feedback with Georgina, as she will be very pleased to learn her assistance was much appreciated. We are overjoyed that your father has chosen to stay with us as a resident. Please let me know if there is anything else we can do to be of assistance to you, your father, or your family. Thank you. - Randi S.Los Angeles, CA0217Dec 10, 2021
I cannot say enough about "The Village"....my mom is 86 years young and this lifestyle is keeping her active, social and healthy. She is as busy as she wants to be (very active) and some choose not to be. The classes like aquasize and volleyball (with balloons) keeps spirits high. Bingo is huge as is Rummycube. I'm heading over there now for their holiday luncheon!
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Michele J.
Feb 17, 2022
Hello Randi,
Thank you so much for sharing your feedback. It's wonderful to hear how much your mom is loving life at The Village and she is taking advantage of all the activities available. Sounds like she is quite the social butterfly! Hopefully, you enjoyed our wonderful holiday celebration, and we look forward to seeing you during your next visit. Thank you! - Mon R.Los Angeles, CA182336Jul 23, 2022
I just had to get on here and add a review, my mom had a very difficult decision to make when it came to my grandmother's health and the care that she needed. We looked at several places but all the other places we had gone to seemed to lack staff or any kind of care to care? I don't know if that makes sense, the people there seemed sad... But at this place as soon as we walked in it felt more lively and warm and it definitely made it easier for us to decide on this place for my grandmother. She has been there now for two months and likes to text me about all the little events that they do especially on holidays. I think for Fourth of July they did a barbecue! She's also made friends already and every time I go to visit her she has to re-introduced me to all of them lol the stuff there's always friendly and I've already gotten myself acquainted with a few of the staff especially the nurses that take care of my grandma. The place is clean, secure, and everybody is friendly there. I definitely recommend that you check it out especially if you're having to make a hard decision like we did.
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Michele J.
Aug 17, 2022
Mon,
We understand the challenges of finding the right community for a family member and are thrilled The Village at Sherman Oaks was the perfect fit. We've also heard similar feedback from residents and families about feeling our community's vibrancy the moment they walk in. So glad your grandmother is meeting new friends and enjoying all the wonderful programs and events that make The Village at Sherman Oaks so special. We appreciate the recommendation and are happy we could ensure a smooth transition.
The Village at Sherman Oaks
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