Tri-Supply

This is a well kept store with a great selection of lighting, patio furniture, appliances, pottery, doors, barbecue grills and more. I was really impressed with the selection and quality of the products. The staff are friendly and asked us a few times if we were ok and if we needed any help. I just wish I could afford the stuff. I was looking for patio furniture but it was all so expensive. Maybe that's normal but I don't know because this is the first time I ever started shopping for that. There were quite a few things I would have liked to purchase but didn't want to spend that much money. If price is not an issue for you then you will like this place.

Cory helped get things straightened out. Today our purchase was delivered. The length between final order and delivery was extended due to the builder's schedule.Thank you Cory for facilitating a better out come. Thank you for accommodating the builder's schedule after everything. We also appreciate your driver being very helpful and quick in making the delivery this morning.

Quality control is lacking. On our first order/delivery both doors had obvious damage. They should not have been loaded on the delivery truck. They sent replacement door slabs a few weeks later, but did not offer to perform the reinstallation. The new slabs were sent out as stainable fiberglass, but the window trim was not stainable which does not match the other doors we ordered. But it doesn't stop there. Out of the other three doors we ordered (stainable fiberglass) only one had the stainable trim. Several weeks later they sent a crew to change out the trim to stainable, but only sent enough for one door. We asked the service tech why he did not bring the trim for all the doors and he did not know and did not attempt/offer to find out why. Told us we needed to follow up. So here we are another three weeks gone by and we still have two doors without stainable trim. Their customer service/follow up is terrible. Hopefully they do the right thing and make it right.

Nice selection. THROUGH THE ROOF PRICING. Ended up buying a very nice comparable lounge set for my patio at Lowe's a few hours after leaving tri supply for easily 1/2 the price I would have paid at tri

UPDATE: So I called them and Vance called me back. Offered to get me a new door and also pick up the door Mon morning and delivery back to me that afternoon. I was headed in to town Fri afternoon anyway, so I took the door into them myself. If they're gonna work with me, I'll work with them. And when I got home from work Mon night, the door was delivered sitting in my front entryway as promised. Hung it that night and this time the cuts were right. Job is done, they made a terrible job right. Only 4 stars because it was a pita. They still have my business.

Update: The assistant manager, Vance, reached out to me and asked what happened with my experience and if I would come in to give him a chance to assist. He was extremely helpful and we ended up purchasing a back door from him. Vance also took the time to discuss the process Tri-Supply uses to produce/order doors. Because they do construction in-house, it makes getting your a door a month shorter than if you purchase through Lowe's.

We do plan to use Tri-Supply if we purchase a front door as well.

Wowza...what a store!!! Remodeling an entire house and this place is going to be our construction salvation. One stop shop. Can't walk through the front door that we don't spend hours finding exactly ( and sometimes) more than we need. Everyone is so helpful. Kelly and Misty bend over backwards making sure we have all the info, prices, etc we need to make a good decision. We would never be able to accomplish this huge undertaking without them. Such a small hometown feel of a store with all managers and sales staff so friendly and professional and helpful. Highly recommend shopping here for almost every bit of your home remodeling needs.

See Corey the sales person he helped pick 2 new ceiling fans for my house. We had 2 ceiling fans 21 years old going out. I went in with pictures and they had no where near what I owned, but Corey looked and listened to everything I wanted, and took me to 1 fan, I looked at all of them, but came back to this one that he picked. We had them put in today with our local electrician and they are fantastic, now I want to replace all of them in my house. Corey also when I told him about the drop down of the fans from the ceiling said no problem we sell extensions to 12", oh my goodness, and the electrical person that put them in said this was good bc not so good what was general in the box, so the dropdown rods were needed. Also great pricing on all ceiling fans. Love this place, miss the one in Waco. They were the same price as Lowe's, but they don't have a sales person like Corey at Lowe's to help you. I am super hard to please, but these are awesome fans, and Corey the sales person is the person you want to see bc he is really good at taking time and giving you information, and super good at listening-love this guy.

They have the best fire place install equipment in this area and lists of each kit and individual part. The guys have been helpful when I made purchases and I like the store. They can probably do better than Chris Campbell as an employee but other than that I am impressed.

High quality home furnishings and much more. I purchased a back Dior with a built in dog door. Very nice in quality and fit perfect. I have also purchased a nice large ceramic planting pot for a tree.