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Review Highlights
“I just moved here from the uptown area and was recommended to Dan.” in 7 reviews
“Kathy also spent extra time prepping my nail bed and cleaning my cuticles and her shaping is amazing.” in 6 reviews
“I got the Unique Pedicure with the hot stone foot massage and it felt amazing.” in 2 reviews
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Overall rating
98 reviews
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1 star
- Nikki L.Alhambra, CA02838Apr 8, 2024
Lots of parking street and in garage. Very clean and workers are friendly. They do a really good job and take their time. I highly recommend checking them out.
Helpful 0Thanks 0Love this 0Oh no 0 - Husna S.Henderson, NV022Mar 6, 2024
High expectations per google reviews...but I wish I had seen the reviews here first.
Deep bleeding cuts for the first time in my life of dozens of pedicures - the excessive cuticle cutting and poor technique is unsafe for nail health. I drove 30 mins to this location and I am now worried if it's getting infected it's still red, and irritated, and painful (3 days of neosporin and it's still not resolving).
*disclaimer I have an acrylic overlay on right toe because of a broken nail underneath. Letting it heal (hopefully) and never coming back.Helpful 0Thanks 0Love this 0Oh no 0 - Essilyn P.Grand Prairie, TX0819Jan 21, 2024Updated review
Been going here since I made it to Texas. The best free styling place to go! They really do strive to make their customers happy and comfortable.
Helpful 2Thanks 0Love this 0Oh no 0Jun 16, 2022Previous reviewSo I'm in UNB getting my usual from Kathy. 2 ladies walk in a nail salon WITH A DOG.. honestly why???? So I noticed the dog has on a "service dog" smock.. I mean ok.. *shrug shoulders".. But we are in a nail salon with all sorts of chemicals, which can agitate any animal. Kathy, the manager, who SPEAKS ENGLISH FLUENTLY told the young lady who works at the desk, WHO ALSO SPEAKS ENGLISH FLUENTLY in their native language to advisethe women UNB cannot accommodate pets, she didn't see the SMALL LAP DOG.. only heard it coughing. When the young lady at the desk told them what Kathy said in English bc I heard her.. the two women instantly got entitled and the oldest lady said "If my money is not good here we will leave!" The lady at front ask if they had a certification card for the dog.. the older lady berated her and they stormed out.. and then came back and had something to say to me.. THE CUSTOMER W/O A DOG...in a nail salon who was getting serviced. Apparently they found a salon to accommodate them. After a brief exchange of me letting her know im a customer so she should fight smart not hard.. she walked out again. Thankfully never to return. But she did find time to lie about their experience.. It was apparently a good day for all especially since a salon was to accommodate them and the little pup (whether pet or true service animal). BUT THE SERVICE/TALENT HERE AT UNB IS AWESOME!
- C D.Minneapolis, MN032Jan 30, 2024
Urban Nail Bar has an amazing set up! Super prompt, accommodating & offers walk in appointments. Right from the start; Zoey! She was able to assist us with pricing, services available and explained the details. Thank you young lady. Then Mike and Tina did an amazing job with our pedicures. The massage chairs were a plus! Thank you all so much for the great customer/client service for us during our visit to Dallas,TX‼ We will be back next time.
Helpful 0Thanks 0Love this 0Oh no 0 - Kristiyana B.New Orleans, LA16084Sep 5, 2023
Lots of parking in the parkin garage on the side of the building. The establishment is beautiful and very clean, the staff is friendly. Came in on a Tuesday at 10:30 with no appointment and was out an hour later. Paid $102 not including tip for a pedicure, dip nails with added tips and gel toe removal which was an extra $5. The dip I picked out was supposed to have glitter but I think there was a mix up or misunderstanding which isn't really a big deal to me bc I'm very pleased with the work, quality and time. Very relaxing time and will return! I believe Danny was the gentlemen who did my nails he did a great job doing what I asked for
Helpful 0Thanks 0Love this 0Oh no 0 - Vonnie M.Plano, TX25031Nov 8, 2023
Literally went for a soak off and gel on my natural nails because they were at a at my goal length. One lady started my nails in the soak off process and was doing a soak and drill interval on my nails . Then a guy starts doing my nails with the same interval but with a file on the tip of my nails . Next the lady comes back with a drill and soak interval on the tips of my nails again. At this point I realized that on one of my nails half of my nail length was gone! The man then tried to tell me my nail grows on a deep slant on that one nail ( that was definitely a lie) .
The receptionist then came to resolve the issue and told me they can just put a tip on that nail. I didn't like that option but I had no other option so I agreed. She walked away , then next thing I noticed the man literally just cut down two of my nails . He told me he was just making them square ( which I never asked for!) I then compared with my hand and there was most definitely a length difference. Another lady then came and told me they have to cut the because my nails were week as if they didn't just drill and file on my nails for 45mins!
I lieterally left the salon with absolutely no nails at all! It was so unprofessional and the man doing my nails was literally on the phone the whole time obviously not paying any attention. For context, I had gel ex nails done by this same salon. If you know anything about gel ex nails you know it doesn't take that long!
Thank you Urban Nail Bar , I now have no nails for my event . If you're could give me them -5 stars I would!Helpful 1Thanks 0Love this 0Oh no 0 - Karun V.Leander, TX052Oct 11, 2022
Forget about the nails and services, first thing everyone deserves is respect on contrary they humiliated her and quoted ugly racist slurs. We have heard of small encounters on racism and there but they are at next level. Would be on our memory for ever.
Don't go! Don't go! Don't go!Helpful 2Thanks 2Love this 0Oh no 0 - 7164375Mar 27, 2022
Place provides great service, friendly staff. Clean and modern style atmosphere, staff wear masks and also disinfect area being used. They also provide refreshments while you wait or being treated with your nails or pedicure. The staff works hard to meet your needs & makes sure you're happy & satisfied.
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