Village Party Store

Professional. They know how to blow up unique balloons. They are upfront that latex balloons deflate in about 10 hours. I appreciated their customer service. The price tag was a little on the higher side but the balloons lasted. I would come back here in a Heartbeat for my party needs.

Don't buy their balloons. Mine popped within a few hours of delivery even though we didn't even touch it. Then they refused to honor warranty and blamed the customer. Their balloons probably were made long time ago and the glue or stitches or whatever have worn out over time already.

Fantastic service, responsive staff, very easy to work with....their prices were competitive for NYC (same price as Amazon tank rentals!)
We will definitely work with them again.

Amazing!! Amazing service, quick, and super friendly! I called one hour before asking for gender reveal balloons. They had tons of options and had it ready within ten min. They helped me find some fun accessories and were
Amazing!!!

I ordered Balloons here for my son's first birthday. I called twice to confirm and the balloons never came. I called to ask what happened and never heard back. There are several balloon stores in Manhattan, would not recommend this one.

It's quite bing located in heart of the village in NYC. Kids, adult and dog costumes and party goods are in.
An mid age Asian man is so helpful finding my size.
he let me try the costumes as well. Highly recommend.
ask if you know what you're looking for.

AVOID!!!!!!!
Not only did this place delivery my balloons ($35 delivery fee) to the wrong person but to the Birthday guy & ruined his surprise party! The drive showed up 45 minutes early never bothered to call the number provided and the name of the person that the balloons were sopost to be delivered to.

On top of that they didn't even delivery the main letter balloons "40". It doesn't end there...the guy who helped me at the store, sold me too small of a table cloth, streamers that were "silver" but when I opened them they were old faded purple streamers that you couldn't even use.

I've never wasted so much money ($242.14) on something that wasn't even half of what I ordered. When I called to inform the store of what happened they could care less. They never called me back to fix the situation, this place is a scam, avoid at all cost or you will put a dent in your bank account!

I was throwing a bus themed birthday party for my 2 year old. I ordered all these very well-coordinated decorations from Amazon. And the box with all the decorations -- from cake toppers to balloons -- was stolen the day before my son's birthday. Spent the whole day tracking down any balloon that would be similar. Found it at Balloon Saloon and Village Party store. I was about to order it for pickup online, and then I called the store to double check and ask them if they had other decorations. The lady who picked up said they'd have the bus balloon ready for me for pick up and that I should come look at all their cake toppers and streamers. I get into the store -- they don't have the balloon ready, they don't have any other bus themed items, they find another "back-to-school" bus -- but only 1. And by this point it is way too late to go to Balloon Saloon and I only 1 small not very cute balloon for my son's birthday. They were like, "then don't buy it." So I would have no decorations for my son's birthday.

The only reason I even gave a star is one of the men was very nice and seemed to realize it sux that it's not the correct one, they gave me $2 off the $15 incorrect balloon, and I left my phone and the guy brought it out to me. Plus I was the crazy screaming lady in the store by the end. Otherwise - it would have been 0!

The store is the most disorganized thing in the world.

Been coming here for party supplies and balloons. Live nearby so it's convenient. Picked up some balloons I ordered yesterday evening. They're great. But one thing I gotta say...if your website has a 7:30pm pick up time and I select it, don't get upset at me for coming at 7:30pm and say you were waiting for me. I had no idea your store closes at 7. Update your online order form instead of trying to make me feel bad for selecting an option you offer. Thanks!

I had the WORST experience at this party store. While the store does have a large selection of balloons, streamers, and other party decorations, their customer service is 1 out of 5.

I ordered some balloons for a suprise birthday party and did NOT receive what I had ordered. First, I ordered a total of 50 balloons and only received about half. Second, I specifically ordered a large number 3 and 0 with weights and did not receive them. Pretty crucial for a suprise 30th birthday. On top of everything, their delivery guy was one hour late (even after the 2 hour window I gave them when I placed my order) and the store did not return any of my messages when I called them after I received my partial delivery.

Two days after the delivery, I went to the store, explained the situation, showed them my receipt I had got the day of purchase, and a picture of my partial order. They REFUSED to give me a full refund. The older gentlemen (who I assume is the owner) kept saying, "Well, at least you received some of the balloons." After going back and forth with the guy whose was only trying to offer a partial refund because "that was fair," they finally gave me my $250 back.