Assalamu Alaikum - Metal Islamic Wall Art - MIN018

Free Shipping Worldwide

We use DHL Express for worldwide shipping. Each product has sturdy packaging. Standard products are shipped within 1-3 business days. Custom Orders are shipped within 2-5 business days. Once shipped, usually will be delivered as follows:

• U.S. and Canada: Delivering in 3-5 business days.
• Europe: Delivering in 2-3 business days.
• Asia: Delivering in 2-8 business days.
• Australia: Delivering in 2-9 business days.
• Rest of the World: Delivering in 2-7 business days.

We do our best to deliver securely as fast as possible but please also note that Covid-19 is still having an affect on delivery times for some international countries. 

For your information, we do not pay any custom fees, duties or any other associated fees. These fees are the customer's responsibility. Since every country varies for customs information, including any associated fees that may be incurred on your end, it is encouraged and advised to check online or with your local post office before purchasing.

See the delivery FAQs  for details on shipping methods, costs and delivery times.

 

Return
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@minnoor.com. If your return is accepted, we'll notify you where to send your package. Items sent back to us without first requesting a return will not be accepted.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $20, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee for the delivery of your returned item. 
You can always contact us for any return questions at info@minnoor.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Gift Cards and Custom products (such as special orders or personalized items) cannot be returned. We also do not accept returns that pass the 14-day period deadline, as well as damaged item exchanges that pass risk-free ironclad 30 days guarantee deadline. 
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges  (if applicable)
We only replace items if they are defective or damaged. We have a risk-free ironclad 30 days guarantee, in other words, you have 30 days after receiving your item to request an exchange. If you need to open an exchange ticket, please send us an email at info@minnoor.com.

Depending on where you live, the time it may take for your exchanged product to deliver may vary.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

Thank you for your interest to our brand!