All items which are considered oversize can be shipped ground but require a “ground oversize” shipment charge. The minimum charge is billed out at 30 lbs. There may be items on this site which are oversized but may not be indicated as such. We reserve the right to charge an oversize fee on any order which contains a product that is oversized, even though it may not be indicated on the site.Dimensional weight is used to figure the cost of shipping many ground packages and all Next-day or Second-day air package. We use UPS for the majority of our shipments, and these new guidelines became effective January 1, 2018. Example: A package weighing 10lbs could cost you a 30lb rate because of its dimensions. This is all based on the size of the box that we have to pack your order in. Your shipping amount will be calculated using this method.Some products are too large for standard ground delivery and must be shipped via truck freight. When possible, please provide a business or commercial address to eliminate any additional delivery fees and the added delays a residential truck delivery will incur. Please ensure the phone number provided is accurate to avoid delays. Upon delivery, the recipient must inspect the shipment before the driver leaves as there may be concealed damage; please open the carton to inspect the contents. Any visual damage must be noted on the shipping document BEFORE signing for delivery. Any damage not noted before signing for delivery is the buyer’s responsibility. If damage is found, the shipment may be refused, but please contact us as soon as possible and arrangements will be made to have the product replaced and damaged parts returned.
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