ORIZON
ORZN | CAMO WORKWEAR TROUSERS
Description
Sizing Guide
SIZE GUIDE
If you’re on the borderline between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.
If you still don't know which one you wanna choose, please contact us, we are glad to help you!
Tops/Outerwear
Women's Size Chart (Bottoms)
Men's Size Chart (Bottoms)
Product information
We offer free exchanges if there are any defects that have taken place in the outcome of our fault.
We offer free exchanges if there are any defects that have taken place in the outcome of our fault. If a problem does occur or want to process a return, please contact us within 7 days within the item(s) arrive/are delivered.
An item is eligible for cancellation if:
-you requested a return request (via email) within 24 hours of payment and your order is still under “Pending” status and you have not received a confirmation email
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay
-the ordered item is out of stock.
Returns Policy
If item(s) do not fit the requirements below, it will be sent back to the customer at his/her expense. We reserve the right, at our sole discretion, to determine if returned merchandise is in sale-able condition.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, unaltered, free of any odors or fragrances, and in its original packaging. When the package has been returned customers will be refunded the clothing, there will be a 5% inventory/gas fee deducted from returned refunds. Shipping fee will be excluded from all refunds. For returns, you’ll also need the receipt or proof of purchase.
Please take a picture of the return package with the shipping label before shipping and please send us the tracking number and email us the information to process the return.
- All returned items must be unworn, unwashed and with hang tags.
- The customer is responsible for the return shipping cost of the item.
- Please make sure all return packages are sent with tracking shipping.
- Please mark outside of the package as "returned goods" to avoid any customs charges
We are not responsible for any return custom charges made.
- Please make sure that the return form is enclosed with your goods.
FREE WORLDWIDE SHIPPING!
Processing will take between 4-10 business days, but please allow extra time for some items. Goods will be dispatched on regular working days, Monday to Friday. All packages are processed from our warehouses. It is the customers responsibility if the package requires pick-up.
For the United States, Canada, United Kingdom, Australia, shipping is free on all orders
(shipping costs excluded).
ORIZON USES DHL, SF-EXPRESS, UPS, USPS, FEDEX, HERMES, ROYAL MAIL, SERVICES FOR SPEEDY AND ACCURATE DELIVERY
- Shipping Method : Parcel Service
- Shipping Area : A Region.
- Shipping Rate : Charged differently depending on country
- Delivery Time : 5 - 10 business days
- Shipping Information : Please take into consideration that some products may take additional time for delivery and processing. Delivery times may vary depending on each country, you may refer to the shipping page at checkout
Important: Your order is shipped once your payment has been cleared.
When filling out your shipping address please be sure to fill in the correct phone number. For overseas orders, please be aware that there may be delays as orders need to go through customs clearance, because of this, orders may take up to two weeks for delivery. We do not ship to PO boxes
For the shipping option, DHL/FEDEX (Express Shipping), you may be responsible for customs clearance and customs fee. Delivery with FedEx and DHL will take 3-7 business days. For orders that have selected DHL and the order is under 1kg, we will use FedEx (as DHL doesn't ship orders under 1kg).
When a package has attempted delivery, and the address is incorrect at the result of the customer, there will be a 25% inventory fee deducted from the return, as we cannot attempt reshipment of the order or process a return in the goods/shipping costs.
FAILED DELIVERY/ RETURNED TO SENDER/ ABANDONED PACKAGES
If your package cannot be delivered to the given shipping address due to incorrect shipping address, and/or phone number, the package will be returned to the sender (ORIZON) at the customer's expense.
If the receiver (the customer) is absent upon all delivery attempts, your package will be held at a local shipping courier center for pick (as shown in the tracking history, based on the destination country). If the customer fails to pick-up the package for any reason, the package will be returned to the sender (ORIZON) at the customer's expense.
For International customers, if you refuse receipt of your package, the package will be returned to ORIZON at your expense. The expense includes shipping costs and any duty and tax the tax package may have been incurred. This amount will be deducted from the total amount of amount to be refunded
Packages will be held at customs for 30 days, after which it will be deemed abandoned. Customers who have abandoned a package will forfeit the right to an exchange or refund for their order.
CUSTOMS AND DUTIES
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to the origin warehouse and will not be reshipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Order → Payment confirmation → Our order → Overseas shipment → Domestic shipment → Arrival
Your order will be delivered within 5-10 business days from when it is shipped out. If it has been more than 10 business days, please email us at hello@orizonstyle.com and one of our agents will be happy to further investigate this issue. (Delivery times may vary depending on each country, you may refer to the shipping page at checkout).
Washing Instructions:
Machine wash cold or hand wash with similar colors.
Use a gentle detergent.
Avoid bleach or harsh chemicals.
Wash delicate fabrics in a laundry bag to prevent damage.
Drying Instructions:
Air dry flat or hang dry to preserve shape.
Avoid tumble drying to prevent shrinkage or damage to delicate fabrics.
Dry garments away from direct sunlight to prevent fading.
Ironing Instructions:
Use a low to medium heat setting on the iron.
Steam garments lightly to remove wrinkles.
Iron inside out for sensitive fabrics or garments with prints.
Storage Tips:
Store clothing in a cool, dry place away from direct sunlight.
Use padded hangers for delicate items to maintain their shape.
Fold knits and sweaters to prevent stretching on hangers.
Avoid overcrowding in closets to allow garments to breathe.
Additional Care Tips:
Check garment labels for specific care instructions.
Spot treat stains promptly to prevent them from setting.
Avoid excessive friction or rubbing when washing or drying.
Follow any additional care recommendations specific to the fabric or design of the garment.
Recently Viewed
Rediscover your style journey. Your favorite finds are just a click away, helping you stay inspired and make confident choices.
F.A.Q.
We've compiled answers to some of the most commonly asked questions to provide you with quick and helpful assistance:
What payment methods can I use?
We offer 35 different payment methods including major providers like Mastercard, Visa, PayPal, American Express and Diners as well as many different local payment methods including Klarna, iDEAL, AliPay, Sofort, giropay, and many more.
What is your return/exchange policy?
We offer free exchanges if there are any defects that have taken place in the outcome of our fault.
We offer free exchanges if there are any defects that have taken place in the outcome of our fault. If a problem does occur or want to process a return, please contact us within 7 days within the item(s) arrive/are delivered.
Can I make changes to my order after it’s been placed?
We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information and then let our Customer Service know.
Do you have a size guide available?
Yes, we provide a detailed size guide for each product to help you find the perfect fit. Simply refer to the size chart located on the product page for accurate measurements and sizing recommendations. If you have any further questions about sizing or need assistance, feel free to contact our customer support team, and we'll be happy to assist you in finding the right size for you.
Can I subscribe to your newsletter for updates and promotions?
Absolutely! Stay in the loop with all the latest news, exclusive offers, and promotions by subscribing to our newsletter. Be the first to know about new arrivals, special sales events, and insider discounts. Simply enter your email address in the subscription box located on our website's homepage or checkout page or foooter, and you'll be added to our mailing list. Don't miss out on the chance to elevate your wardrobe and save on your favorite styles - subscribe now and join our fashion community!
How can I contact customer support?
We're here to help! You can reach our dedicated customer support team through various channels. Feel free to send us an email at hello@orizonstyle.com for any inquiries or assistance you may need. Additionally, you can use the live chat feature on our website to chat with a representative in real-time during business hours. We strive to provide prompt and helpful support to ensure your shopping experience with us is seamless and enjoyable.
