So quick and easy
So quick and easy, provided potential solutions to my tech issues and executed fast any efficiently.
Great service couldn’t recommend enough.
Date of experience: 29 February 2024
Dr IT Services - Computer Repair, Laptop Repair & Data
12 • Excellent
4.4
In the Computer repair service category
Company activitySee all
Reviews4.4
12 total
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Fantastic service!
Fantastic service!
Sorted out my laptop quickly and at great price!
I recommend him if you need any pc repairs
Date of experience: 01 March 2024
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data
I truly appreciate the amazing review! I'm delighted that I could get your laptop up and running quickly and at a great price. Knowing you'd recommend my laptop repair services to others means the world to me.
My passion lies in providing efficient, reliable, and affordable solutions for all your computer needs in Birmingham. Whether you need laptop repair or general PC repairs, I'm here to help. Don't hesitate to reach out if you or anyone you know needs assistance in the future.
Sincerely,
Vlad
Trustworthy, efficient and cost effective
I spent time looking for the right repair shop here in Birmingham everywhere else either had many mixed reviews or questionable reputation. Up until I came across Dr IT Services, his reviews really caught my eye and earned my trust.
I came in with a laptop that overheats and a swollen battery. His diagnosis and communication was top notch, gave me options, and quoted me at a really great price compared to other places. What really stood out with me is that he really made this fix cost effective, he never once sold me/forced me on anything I didn’t need, he was very honest with what I needed. With this being my first ever repair experience I really felt comfortable with Vlad’s service.
If you’re searching on for a trustworthy service look no further, Dr IT Service is the one!
I will definitely be coming back for my future PC repair needs.
Date of experience: 05 January 2024
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data
Hello, and thank you so much for sharing your experience at Dr IT Services! It's wonderful to hear that your search for a trustworthy repair shop in Birmingham led you to me. I understand how daunting it can be to find reliable services, especially for important devices like your laptop. I'm delighted to know that my approach to diagnosing and offering cost-effective solutions met your needs and expectations. My commitment to honesty and customer satisfaction is paramount, and I'm glad it resonated with you. I look forward to assisting you with any future PC repair needs. Thanks again for choosing Dr IT Services and for your kind words!
Best regards,
Vlad
Excellent, knowledgeable service
When the hard drive failed on my laptop I asked Vlad to take a look. He suggested replacing it with an SSD and loading a new version of the O/S. The latter proved more difficult than expected because the BIOS had been locked with an unknown password so the machine wouldn't boot from the installation media. Vlad found a way round this problem at no extra cost to me and to my delight the repaired machine was considerably faster than before because of the SSD.
I've subsequently used Vlad twice more. My wife, who is disabled, needed a new laptop which would handle speech recognition software. I sent Vlad the spec and he found me a refurbished laptop which met the spec easily at a fraction of the price of a new machine. He also installed some essential software.
Finally, following the considerable increase in performance of my first laptop when upgraded with a SSD I asked Vlad to do my second machine. Not only did he install the SSD he copied all of my data and reinstalled all of the programs within the quoted price.
I recommend Vlad highly, he's always willing to go the extra mile and very quickly sees to any omissions or misunderstandings. I've also found him willing to advise an old customer.
Date of experience: 12 November 2023
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data
I'm truly grateful for your thorough and positive feedback. It was a pleasure addressing the hard drive failure in your laptop and finding a solution with the SSD upgrade. I'm glad the performance improvements were to your liking. Your satisfaction and trust in my service mean a lot, and I'm always more than willing to go the extra mile for my customers. Thank you for your continued custom and for highly recommending my services.
Warm wishes,
Vlad
MSI laptop repairs
I had problems with my MSI laptop keyboard, fan and screen. Vlad was very good about sorting it for me despite the lockdowns. He gave me frequent updates on the arrival of the parts and fitted them quickly. I will definitely be using him again if I have problems in the future.
Date of experience: 10 December 2020
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data
Thank you for the kind words!
Amazing Job
I thought I’d try Dr It to see if he could repair my laptop before having to make a plunge into my pocket and paying out for a new laptop. What can I say. He provided excellent work for a great prices. Was very fast with replying to emails and keeping me updated during the whole process. I recommend him highly.
Date of experience: 22 December 2020
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data
Thank you for the very kind words! HIGHLY appreciated!
Professional service
Vlad has been my first port of call for all my IT issues. A knowledgeable professional,offering a great service.
Date of experience: 01 July 2023
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data
Thank you for your kind words! Your positive feedback reaffirms my belief in the importance of understanding the root cause of any IT issue and addressing it effectively. I'm glad you've found great value in the services I offer.
Knowledgeable and trustworthy
This guy knows what he’s doing and tells you the best options to fix your issues. I would highly recommend him. Thanks for your service
Date of experience: 24 November 2023
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data
Thank you for taking the time to leave such a wonderful review of my services. I am delighted to know that you found my recommendations to be helpful, particularly regarding the transition from your Acer Aspire ES1 to a Lenovo Thinkpad T480S.
Your positive feedback means a lot to me. It reassures me that I am succeeding in my mission to provide exceptional IT solutions and advice, be it computer repair, laptop repair, or data recovery. I am grateful that you chose my services and that you found my approach to resolving your issues to be efficient and straightforward.
Hearing that you would highly recommend us is the highest compliment I could receive. I am committed to maintaining the high standard of service that you experienced, and I look forward to assisting you with any future data transfer or computer repair needs.
Thank you once again for your kind words and for trusting Dr IT Services
Had the dreaded bouncing ball on my Mac…
Had the dreaded bouncing ball on my Mac took it along to Dr It brilliant fixed it very quickly perfect.Very happy.Thanks Vlad will definitely pass your name to my friends.
Date of experience: 23 January 2021
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data
Thank you for the kind words! Happy to help!
Very professional and speedy turnaround!
Date of experience: 25 February 2024
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data
Thank you so much for taking the time to leave this excellent review. I'm thrilled to hear about your positive experience with my service.
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data
Hi Daniel,
I'm thrilled to hear that you had a positive experience with my computer repair services! Your words are genuinely appreciated. It's always my aim to be helpful, fast, and friendly, and I'm glad I hit the mark for you.
Feel free to reach out if you need any more assistance in the future. I look forward to having the opportunity to serve you again.
Best regards,
Vlad Tabaranu
Dr IT Services - Computer Repair, Laptop Repair & Data Recovery
Good place
Good place. I go here to repair my computers. The best!!! Thank you
Date of experience: 19 October 2022
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data
Thank you for the kind words and happy to be of service! Is there anything I could've done better to turn this 4 star rating into a 5 star?