White Collar Legal Reviews

61  Excellent
TrustScore 4.5 out of 5

4.3

In the Small Claims Assistance Service category

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Rated 1 out of 5 stars

This person Philip Nam is a very…

This person Philip Nam is a very conniving devious person please stay away from him he will invoice you for every mistake he makes

That £95 pounds looks good but by the time he has finished with you you up end paying over £175.00 per hour with

Then I paid him for a representative to attend court he kept the money and never sent anyone to court to represent me

Take my advice find another solictor instead of this paralegal guy honestly you will be better off with a real solictor in the long run it would of costnyou less one of his best moves is to write a wrong statement and then when you call him to rectify his mistake you will get charged for it even when it his own mistakes you the client will get charges thats how he creams you

Where other solictors don't do that

I have paid this person over £11,000 pound for work and its been a complete waste of time money and he will not release your own documents back to you

Stay clear off this guy and his company it not worth going with this guy

Date of experience: 07 October 2022

Reply from White Collar Legal

Thank you for this review.

Following Court proceedings being commenced by us, we confirm that the case has settled in our favour.


Rated 1 out of 5 stars

AVOID, AVOID, AVOID

It is my opinion I have been totally ripped off by this person who saw me coming and took advantage of the situation.

I agreed to a cost of £84 and received a bill for £462 which is now over £500. On top of this, I never got what I asked for and ended up having to do the work myself.

Avoid at all costs whatever your situation but particularly if you are vulnerable. If you think you are saving money by using a Paralegal (which is what he will tell you) don’t be fooled. A proper Solicitor is cheaper.

This is a genuine review and my horrific experience. I do not agree with this person’s response and I will be attending Court as my legal advisor has told me I have a case against them.

I did NOT agree to an hourly rate with unlimited hours. I asked for ONE letter originally and was talked into something else for which he had no relevant qualifications to provide to a satisfactory standard. More fool me. Therefore, two small things at an agreed cost of which I paid upfront.

I have only just received a breakdown of costs and I am astounded!

I have been charged £6.20 for them to send out the Terms and Conditions as well another £6.20 for them to receive my payment!

All these additional charges were NOT disclosed to me at the time.

There is NO WAY on this earth I would have agreed to all these charges.

A lot of communication with the third party which I also did NOT agree to.

I was NOT kept informed of escalating charges as per the Terms and Conditions.

This person is also UNREGULATED so you will not be able to use the Ombudsman Scheme.

I am now being being harassed and pressurised to remove my review. I am NOT a liar and would not recommend this person or want anyone to go through my experiences.

Date of experience: 20 November 2020

Reply from White Collar Legal

In the County Court at Brighton, at a public hearing on 24 August 2021, the Court held that:

1. There was no fixed fee agreement.
2. The bill issued was for work that had been expressly authorised by the customer.
3. Our terms were fair and transparent.
4. The customer had agreed to our terms including our hourly rate.
5. The customer's counterclaim for breach of contract was dismissed.
6. The customer had requested a lot more than one letter.
7. The amount of the invoice and the time spent was not surprising given what the customer had asked us to do.
8. There was no evidence that we took advantage of the customer.

In addition:

- The customer admitted reading our terms before she agreed to them.
- The customer claimed that she didn't trust us before she instructed us to do work (which is quite bizarre because why would you instruct someone you did not trust).
- Under cross-examination, it was established that the customer's statements were untrue (an example is that she claimed she asked for things when it was proved that she did not. Another example is that she claimed there was a fixed fee when her own written advice showed it was an hourly rate)

The outcome: the unpaid invoice of £333.52 was ordered to be paid, plus compensation, interest and costs. Instead of paying £333.52 without Court action, the customer was ordered to pay £534.59.


Rated 1 out of 5 stars

Poor customer service and even worse…

Poor customer service and even worse with response times

Date of experience: 15 September 2023

Reply from White Collar Legal

It is noted that this customer has opted to remain anonymous. Luckily we know who they are as we see their email address.

They have admitted in writing that we do respond and that they do not bother to check their junk mail.

They only ever contact us by email and they fail to read our responses which confirms our availability


Rated 5 out of 5 stars

Reasonably priced and responsive!

Reasonably priced and responsive!
Good partner to work with, highly recommended!

Date of experience: 12 September 2023

Reply from White Collar Legal

Thank you for these lovely words.


Rated 5 out of 5 stars

The Gold Standard

Philip and the lawyers and paralegals at this firm represent the gold standard in paralegal services, especially for litigants in person. With Philip on my side and at my side I have been through some of the toughest litigation and still come out on top. I won't use anyone else! Philip has a practically encyclopaedic knowledge of the civil procedure rules and very strong knowledge of case law. In addition to this he is a COSTS EXPERT with even solicitors using Philip's services with some costs matters.

5 stars only because that is the maximum I can award on this site!

Date of experience: 13 July 2022


Rated 5 out of 5 stars

prompt and professional legal advice

White collar legal did everything we asked in a professional and timely manner. We dealt with Philip Nam who always gave us prompt and good advice helping us through legal matters about which we knew little.prompt and professional advice

Date of experience: 13 April 2022

Reply from White Collar Legal

Thank you. We are happy to help.


Rated 5 out of 5 stars

I found white collar legal via mr…

I found white collar legal via mr Phillip nam on Facebook/what’s app and I cannot recommend this company/representative enough. From what was a very stressful time mr Philip nam stepped in and carried it with me.

•Easy to understand information from the law.
•These guys know what they are doing.
•Very responsive & easy to contact.
•Highly recommended this firm for anyone struggling with a situation that they feel they may need help withplease don’t hesitate to contact them ⭐️⭐️⭐️⭐️⭐️

Date of experience: 14 August 2021

Reply from White Collar Legal

Thank you for this. We hope you are well.


Rated 5 out of 5 stars

Amazing service great company!

Thank you so much Philip at White Collar Legal! I am so grateful for the time he took to speak to me and look over a county court claim I am currently self litigating, he helped me identify an error in an order made by the judge which I am now able to challenge.

His service was quick and efficient, I am extremely impressed and would highly recommend their services. Thank you again Philip!

Date of experience: 01 October 2020

Reply from White Collar Legal

Thank you for the kind words.


Rated 5 out of 5 stars

What a relief!

I am very glad I came across White Collar Legal. Having previously used a Solicitor and having to email everything across, it was so good to be able to talk directly to Philip. Having spent the initial hour on the phone to him I felt a huge weight had been lifted off my shoulders! He was very responsive and met all the necessary deadlines well within the required time. I used White Collar Legal to help me with a court application as a litigant in person. I shall definitely be calling on his services again should I require them. Thank you to Philip and the rest of the team.

Date of experience: 13 June 2022


Rated 5 out of 5 stars

I highly recommend Philip to anyone looking for paralegal support

I highly recommend Philip to any client. We were caught in a difficult situation with an unusual request from our lender. Philip offered to help us and was very quickly able to identify what was needed and how he could help. He did exactly what he said he would do exactly when he said he would and helped us enormously. I highly recommend Philip to anyone looking for paralegal support. Sincerely, Caitriona Ellis

Date of experience: 13 April 2021

Reply from White Collar Legal

Thank you for your kind words.


Rated 5 out of 5 stars

Diligent, knowledgeable, affordable and professional

Instructed Phil in a civil matter and from first contact found him to be excellent in his knowledge, client care and communication. Phil is extremely proactive and always ahead of time in managing deadlines. Phil kept me very well informed of progress on my matter. I highly recommend Phil and the team at White Collar Legal. They act in your best interest at all times at very affordable fees. Highly recommended.

Date of experience: 22 April 2020


Rated 5 out of 5 stars

Would recommend

Philip and Amy were great with me, helped me out with some legal counsel and document drafting for a small claims matter. I will definitely be back in future if I need legal help again. I highly recommend White Collar Legal. Thanks again!

Date of experience: 09 September 2021

Reply from White Collar Legal

Thank you. We look forward to working with you again.


Rated 5 out of 5 stars

would use them again

Best legal firm that offered help during free consultation
they did all work professionally on time
They respond to phones and answer questions
I would highly recommend them

Date of experience: 27 February 2023


Rated 3 out of 5 stars

Overall average

Average service

Date of experience: 19 January 2021

Reply from White Collar Legal

Thank you for the review.


Rated 5 out of 5 stars

Phil is our consultant paralegal at my…

Phil is our consultant paralegal at my law firm and we would be lost without him. Phil is extremely knowledgeable in his field, dependable, pro active, professional and one of the best lawyers I have ever met.

Date of experience: 31 May 2019

Reply from White Collar Legal

That is an amazing testimonial. Thank you.


Rated 5 out of 5 stars

Really pleased with the services…

Really pleased with the services provided by Philip, Amy, Arron and team at White Collar, always being transparent and professional while providing the best advise. I will certainly rely and tell others about them for future legal advice!

Date of experience: 26 August 2022


Rated 5 out of 5 stars

Legal

For us, our experience has been made pleasant because of the person we are dealing with. Philip has shown to be an honest, hard working professional person. So far his attention to detail is exemplary.

Date of experience: 23 February 2023

Reply from White Collar Legal

Thank you for these kind words.


Rated 5 out of 5 stars

A company you can trust to act for you with the highest level of integrity.

The team at White Collar Legal have gone above and beyond in completing our instructions over recent years.

The advice we have received has saved us a great deal of money when compared to legal advice from solicitors, but we must also say that White Collar are more responsive than any solicitor we have ever instructed.

A great company to know, and to have on file to add to your business associates.

Date of experience: 12 February 2021

Reply from White Collar Legal

Thank you for these kind words


Rated 5 out of 5 stars

Excellent Legal knowledge and experience

With the help and excellent knowledge of Mr P.Nam assistance, I won my appeal against PPC ParkingEye's ridiculous Parking Charge Penalty of £100. I can truly recommend White Collar Legal

Date of experience: 08 January 2022

Reply from White Collar Legal

Excellent. Great news. Thank you for the testimonial.


Rated 5 out of 5 stars

5 STARS I found white collar legal to be…

I found white collar legal to be helpful and informative..
They have a reasonable price per hour compared to other solicitors .They are also available for advice on the phone ( not kept hanging on )

Date of experience: 25 May 2022

Reply from White Collar Legal

Thank you for these kind words