Our Ideal Customer
Victims of motor vehicle collisions, truck crashes, slip and falls, medical malpractice and any other personal injury matters. I also handle traffic tickets, criminal matters and divorce/custody issues.
Partner types we’d like to work or share referrals with
About Us
I am Personal Injury Attorney who provides legal counsel for victims of motor vehicle collisions, truck/MC accidents, wrongful death cases, premises liability (slip & fall) and other personal injury matters.
How We Got Started
I started my own solo practice in 2016 to allow me to provide more personalized attention to clients and their cases (e.g., I personally answer calls, review all the medical/damages, etc.). Most of my cases are "word of mouth" and client-to-client referrals, which are the BEST compliment to an attorney's practice. I have worked on both the plaintiff's and defense side of civil litigation, so I am prepared to zealously argue the facts and law (and tricks) of the insurance carriers. I am a municipal Judge and volunteer as a Mediator for the Missouri Bar (Fee Dispute Resolution). I spend a great deal of time volunteering for other legal and community organizations. Prior to attending St. Louis University School of Law, I was a Senior Paralegal for more than 20 years with some of St. Louis' most prestigious firms. Therein, I have experience in most legal practice areas including, medical malpractice, class action (tobacco, FELA, etc.) I earned a Health Law Degree and a nursing degree.
The products and services we offer
Gallery
Recommendations Given (8)
"Extremely knowledgeable about search engine optimization and social media marketing (and many..."
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"Extremely knowledgeable about search engine optimization and social media marketing (and many other marketing tools that I relied on her to teach me). A real "go-getter" who is dedicated to and excited about making your business a success with the help of her expertise. Nicole is a real pleasure to work with; you will not be disappointed. "
"Susan is an experienced and tenacious family law attorney who advocates for her clients' needs,..."
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"Susan is an experienced and tenacious family law attorney who advocates for her clients' needs, is compassionate and very straightforward. "
"Very professional service with clear expertise in his field. Competitive rates tailored to your..."
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"Very professional service with clear expertise in his field. Competitive rates tailored to your business needs. "
Recent Activity
Having the liberty as a Law Firm owner to help people with advice and to treat the Clients the way I would like to be treated as a plaintiff. If they need a little more attention normal, I can happily take extra time with them without criticism about the bottom line. I strive to help them...
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Having the liberty as a Law Firm owner to help people with advice and to treat the Clients the way I would like to be treated as a plaintiff. If they need a little more attention normal, I can happily take extra time with them without criticism about the bottom line. I strive to help them understand each step of the process without just treating them like a number or case - a teamwork strategy so they are actively making decisions about their future.
Make sure every contingency is in writing in a rental Contract and for that, it is worth the expense of hiring an attorney. Get all renters/Lessee's vital statistics. If you do need to proceed on an eviction action, an attorney is worth the investment. Though my jurisdiction has mediators in...
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Make sure every contingency is in writing in a rental Contract and for that, it is worth the expense of hiring an attorney. Get all renters/Lessee's vital statistics. If you do need to proceed on an eviction action, an attorney is worth the investment. Though my jurisdiction has mediators in some of the local Courts, I see Landlords walking into Court, misunderstanding the law and waiving their rights. There are strict statutes on self-help and Landlords can find themselves in deep water with the Court if they do not adhere to guidelines.
I do not believe that the payment of the deposit constitutes the agreement, but you could argue to a court that it did (and where you don't want to end up is in court). What is important is that the terms of the agreement, the minutiae from which disagreements arise, are not agreed to. I assume...
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I do not believe that the payment of the deposit constitutes the agreement, but you could argue to a court that it did (and where you don't want to end up is in court). What is important is that the terms of the agreement, the minutiae from which disagreements arise, are not agreed to. I assume the scope of work, time, terms regarding changes and unforeseen issues, insurance, etc. are clearly and unambiguously set forth in the contract language. The court could imply that the customer did not agree to the terms, that's why they refused to sign and that your terms don't hold up. I agree that docusign is a great idea for you business. And, a follow up phone call and a follow up to that in writing to say, "hey, I am so glad to be working with you as reflected by your deposit remittance, but do you have any questions about the Contract? I will need the signed Contract in order to proceed with work, so let's get that worked out."
Mary Anne Shop in downtown Collinsville, Illinois. I was raised by a single mom, so we were always saving months in advance to get a special fancy dress from this shop for extremely special occasions. The staff was so helpful, not snobby about budgets and would find or discount just the right...
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Mary Anne Shop in downtown Collinsville, Illinois. I was raised by a single mom, so we were always saving months in advance to get a special fancy dress from this shop for extremely special occasions. The staff was so helpful, not snobby about budgets and would find or discount just the right thing to make me feel like a princess (vs. the crazy thrift store get ups my grandma would have to hand alter/bedazzle for us on most occasions). Fast forward 20 years later, I worked for the attorney whose wife owned the shop and they were still as lovely, generous and down to earth as ever. I told her how her shop would always mean so much to me and she wept. I miss these mom and pop stores and seek them out if I can find them. Worth any extra expense to keep them going. Live 3 miles from Ferguson, MO now and I try to patronize as many businesses as I can, as often as I can, until they get back on their feet.
As a Personal Injury Attorney, the key ingredient in getting my best client, which was a word-of-mouth referral from a former client, was treating both with consistent respect. You have to address a client's concerns promptly, that means returning calls even if you have to request more time to...
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As a Personal Injury Attorney, the key ingredient in getting my best client, which was a word-of-mouth referral from a former client, was treating both with consistent respect. You have to address a client's concerns promptly, that means returning calls even if you have to request more time to get the solution(s). Though you are are an expert in your field, explain each issue for the client in layman's terms. In an attorney situation, that means in "non-legalese." I am always forthcoming about the good and bad. Though you want the client to think his business is the best in order to secure the client, you have to set forth the good and bad initially so there are no surprises. Then, when/if the problem is solved, your expertise is apparent in identifying the problem early and creating/negotiating a solution.
Nearly all of my clients are referrals because I treat my clients with dignity, kindness, patience and as a team member. Clients have varying experiences with attorneys - I hear complaints that they were talked down to, calls weren't returned, they were overcharged and/or details were left unaddressed, creating unnecessary delays. Often, they are primarily communicating with support staff. I was a Paralegal for 20+ years and I know this aggravates clients who are paying for the LAWYER to listen and understand their needs/concerns. This is not a good basis for any business relationship, let alone when the client is most vulnerable and intimidated by the legal system or any business where they have no expertise and have hired you to teach them.
My key ingredient is treating a client they way I would want my grandmother to be treated and then solving their problem(s) expeditiously and efficiently to create trust and therefore, referrals. In any business relationship, turn the tables and put yourself in the client or potential clients shoes every once in a while -- even if you have to put it on the calendar to check in to ensure their needs are being met and they feel as if they are in the loop/on the team.
Carrie Sims