Bob's TV Service

it went well he check the tv and found out the problem, and fix it thanks he did a good job

Steve called me and asked me some questions about my tv. I said I’d get back to him with the error blink codes, etc. I called him back and he said he said it was most likely the SC board, which is a $300 part. Not worth it for me for an 11-yr-old tv, no matter how great the picture. No charge, but great service and advice! I ordered the board on EBay for $100 & will try to replace it myself.

Steve arrived within 2 minutes of agreed to schedule. He promptly reset TV settings and took the time to show me the proper procedure. He also added the TV to our WIFI network. I didn't know that this TV had that functionality. Thank you Steve.

Unbelievable!! The fastest service call EVER. Only 15 minutes from phone call, to the ring of my doorbell. The very courteous technician quickly discovered and fixed the problem. It was only a wire/cable that he needed to replace. Obviously, a very honest person, as he didn’t try try turn this small problem into a bigger issue. Thank You

Steve was very prompt and friendly. He arrived about an hour after I originally called him and explained my situation. He explained in detail what needed to be fixed, and shortly after my tv was working again. Calling Bob’s tv repair saved me the anguish of searching for other repair men and the money in purchasing a new tv. I recommend bob’s tv to anyone looking to repair a tv. Thanks again Steve.

It went great! Not only did my television get fixed, I got help getting it mounted on the wall.

Extremely helpfull troubleshooting before bringing in. Installers recommended Bob's without hesitation. And they were right. Thank you Steve.

Bob's TV Service was great! Fixed my television in a short amount of time with no effort on my part!

The bulb on my TV went out and I called Bob's TV Service on Angie's List. I talked to Steve on the phone and he said he could come to my home the next morning to repair my TV. Steve arrived on time and replaced the bulb with no problems. He explained that the bulb should last 1 to 2 years and if it didn't there may be another problem going on. He was very knowledgeable and informative. We are very satisfied with the service.

Great. Steve diagnosed the problem with me over the telephone, ordered the part, got it installed in my home in just a few days. Very courteous. Very professional in his manner. Would use their service again and recommend Bob's TV to others

Steve repaired the tv at his place of business and returned it in good shape! He spent time with us explaining how to set the tv colors and other items regarding a DVD hookup. Very professional. Highly recommend.

Bob's TV Service is great! Awesome, friendly service. I'd use them again in a heartbeat, and would not hesitate to recommend them.

Good. I am satisfied. Steve was very professional

Steve was very professional, punctual and detailed oriented. I would certainly use them again.

Bob diagnosed the problem right away. He gave me two options and discussed the details on both. The repairman was quick and efficient. He even set up everything that was attached to the TV.

terrific, he arrived on time and knew exactly what to do, he removed TV from wall repaired with replacement parts and put back on wall, conducted full testing. All took about 30 minutes.

Excellent the technician was very helpful and professional and knowledgeable

Technician not only called ahead and was on time, but was professional and competent. He replaced the chip and cleaned the interior of the TV, and helped us to get the best audio function from TV and surround sound. Don't know if it was the chip replacement or the cleaning, but the picture is sharper and colors are brighter now. Great service call. Would recommend.

My one-year warranty had lapsed and it was in need of repair. The repair would have cost $700 so it was easier just to purchase a new TV. One of the gentlemen, Steve, helped me choose a new TV at Target and then he brought the TV to my house and mounted it to my wall for me. They are a family-owned business and their customer service is outstanding. I would recommend them to anyone!

Excellent! Exceeded my expectations!! Steve was thoughtful, experienced and had terrific follow through. He diagnosed the problem, ordered the part and made the repair in my home all for a reasonable and fair cost. I highly recommend this business.

He was hands on from the time he showed up, to the hook up and programming he provided. (details above) I recommend everyone call him first.... you won't need another call.

I did some research on the Internet and determined that recent large screen Panasonic's have experienced this problem. Two of the main circuit boards are fastened with screws without lock washers. Due to vibration and thermal expansion and contraction, the mounting screws can loosen over time. When the screws loosen, the circuit boards can start to vibrate or buzz. Service was very prompt. I called at 10:00 AM and Steve was at our door by noon. He was very familiar with the problem and came equipped with a repair kit of eighteen screws equipped with lock washers. The job was completed in less than 30 minutes and the buzzing has been eliminated. Steve also helped my wife (deaf in one ear) install a special earphone that aids in her TV watching at night....very nice.

Emailed for a quote on a repair. Received response that did not inspire confidence. Poor customer service.

I had reported a problem with my Panasonic plasma TV regarding the picture. The service rep called before coming out and was actually early for the appointment. He asked several questions about the picture problem I was having and he traced the problem to a bad HDMI cable as the cause of the problem. I had a spare HDMI cable and we put the new cable in. The picture problem(intermittent flickering on and off of thepicture)was completely fixed. The service rep also volunteered to program our cable remote control(no charge). He was very professional and knowledgeable and I would highly recommend Bob's TV in the future.

After the unit went defective we called Bob and he advised that there was probably a defective replacement part and when they had another job in our area they would pick-up the unit and make the repair. Weeks went by and they did not show to pick-up the unit. I called again and talked to Bob, he advised he was sorry about the time but would pick-up the unit soon and make the repair. This was initiated on 6/22/2012 so we believe we have exercised a good deal of patience throughout this process. As of this writing he has not picked-up the unit for repair and we are tired of chasing him to get the work done. We have a dead flat screen TV and are out $313.50. Based on our experience we cannot get them any other rating than an F. On the positive side they were always cordial and told us what we wanted to hear. They just did not execute on what they said they would do to make the repair so the unit would work.