ALL CLEAR CLEANING INC

Original Roof wash is guaranteed for 2 years. Within a year, moss is growing back. Called and set an appointment for 2 weeks out. Called them to confirm 1 day before that I was on the schedule. 1-3pm. They never showed. I called that evening and was told that she would call the employee and check on a status. Never called me back and now I have called multiple time over 2 days with no return call. Finally today someone who calls themselve a manger/owner called back to tell me that they will NOT honor the 2 year guarantee as the section of the roof that was washed was a section not covered under the guarantee as it was done as a "courtesy". No where is that shown on the receipt (see attached) When I questioned/argued he stated "How about a thank you for doing this back then as a courtesy?" That's when I hung up, blown away. DO NOT DO BUSINESS WITH THIS COMPANY. Absolutely HORRIIBLE

Everything went well. They guys were very professional and transformation on my townhouse was spectacular. I will definitely use their services again.

Russell and Raphael washed our windows last week and did a great job!

Russ and Rafael did a great job! They showed up on time, were most professional and polite. My windows look great! I’ll hire them again and highly recommend them!

I love All Clear and have used them for years. They are always on time and do a great job. The guys are conscientious and clean up after all the work is done. I wholeheartedly recommend them.

Went great. Timely and cleaned up job site well. Thank you.

Went well. Awesome customer service and very prompt.

Great job! The office staff was amazingly nice. They arrived on time for their schedule appointment, were very conscientious, stuck to the quoted price, and even got rid of a wasp nest that was sort of in the way and cleared out a blockage in one downspout they noticed, without extra charge. They cleaned up after themselves. They also didn't get leaves in the part that didn't need to be done. They also gave me reasonable quotes on future window cleaning.

The service people listened and responded to our issues in a very professional manner.

Had to cancel service as they did not communicate that they were running late. I had to call to find out where they were after the 2-5 pm window. I was informed they were running 45 minutes late. After making accomodations to be available to the requested time, it was unprofessional to not show up and also to not inform they are running late.

It went well. On time and got right to work. Some good recommendations were provided to repair the gutters.

I have about 251 feet of white picket fence; they cleaned it virtually spotless; also blew off roof which was full of pine needles in the valleys; they blew it off and picked up the mess. Some river rock was scattered from beneath the fence, but they apologized and helped pick it up.

Great...they did a great job for us.

The all clear team did a thorough job on clearing leaves and debris from our gutters . They were responsive and kept us advised of dates for service even when a snowstorm intervened. They were on time and cleaned up the debris then checked with us to make sure we were satisfied . Would hire again and will use for windows and pressure washing Highly recommended

They're Professional Service They did an excellent job would definitely hire again

They did a good job. They were quick and fast.

I've had them for two years. It's a family owned agency. I want to use them next year with my gutters and leaves also. They're a very good company.

Were on time did a good job presented themselves very well

I have used them once. They were fine. They were okay but I would not give them an "A". I don't remember what I paid now because it's been awhile, but I'm sure I thought it was a pretty good price since I had the coupon and I used them. If I thought they were to expensive, I would not have used them. They could of probably done a little bit better job than they did. They came when they was suppose to. I might use them again, I don't know. I don't try to use housecleaning services because I try to do it myself, but if I had to I suppose I would use them again.

Everything looked good. Had issues with the initial service but our concerns were handled promptly and professionally.

Do not do business with this company – at least until they have a better run office and some new people out on the job! A few years ago I had a good experience with them but this time it was frustrating from beginning to end. I scheduled them to both clean my windows and clean out my gutters and they gave me a 2-hour time slot on a weekday. When they didn’t show up, I called the office and was told that they were going to be so late that they would need to reschedule me – this time on a Saturday, 2:00 – 4:00. Two young men showed up at 4:15 with excuses and did a very hurried job. A day or so later I realized that they had not done the inside of some high windows. When it rained a few days after the job, I noticed water pouring off the roof of my porch and suspected that the gutters had not been cleaned. A friend crawled out on the roof and cleaned out the gutters that the All Clear crew had missed. I called the All Clear office and reported the problems to Shawna who said they would schedule someone to come and finish the jobs and would let me know when. No one called but I saw evidence a few days later that someone had been out to clean the gutters. No one called about scheduling the windows so I called and was told by Katie that she had been out of the office and Shawna was new. Lots and lots of excuses and apologies. She scheduled someone to come out and finish the windows but once again, they not show up when scheduled! I called Katie and spoke with her father who actually owns the business. Eventually, I got my windows cleaned and found out that the reason the person did not come out when scheduled was confusion caused by Katie leaving a “sticky note” on the invoice that was overlooked. I will say that Brandon who eventually came out and finished the window job was very professional and did a good job. He even changed the batteries in my remotely run window shades and investigated a problem that I had with one of my gutters. Never again!

Excellent! Nick and Elijah arrived early and were courteous and professional. They did an excellent job and clean up. They also gave me estimates for power washing and window cleaning which I an interested in. Would definitely recommend.

We are happy with the job they are doing.

On time, quick and complete. Only (minor) complaint was they finished and left without giving details on what they found. I called them and they provided the details.

They did a good job. They cleaned up the grounds well except they missed cleaning the deck, which needed to be swept by me to get the grit off.