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Into the Blue Pool and Spa

Pool and Spa Service, Pool Sales Construction and Installation

About us

Here at Into The Blue Pool and Spa, we sustain our business on quality and integrity. With over 15 years of experience we are experts in the pool maintenance and pool construction trade and are committed to quality from the beginning to the end of your project. We always work alongside each client to ensure the highest quality results and full customer satisfaction. We look forward to earning your business. Contact us any time with questions you may have.

Business highlights

5 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Cleaning, Maintenance Liner replacement New Construction/Installation New Pumps Motors Auto fill repair Automation & controls repair Filter repair General repairs Heater diagnostic & repair Plumbing repair Pool & spa light repair Pool cover repair Pump repairs & installation Salt system repair Inground Pool Pool Builders

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
2.5
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Showing 1-12 of 12 reviews

Stacy A.
06/2022
1.0
pool cleaners
  + -1 more
I could write for ever. His wife is nice but Daniel is rude . When we were trying to talk with her, he took the phone away from her and started yelling at us. All he has is a brush guy. I am not pay 265. A month for someone to brush the sides if my pool. That is something I can do myself.
Description of Work: Full pool service

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$265

Mary Kathryn D.
03/2022
1.0
pool cleaners
  + -1 more
Do NOT USE “ Into the blue” pool and spa !! I repeat DO NOT use these people !! Save yourself a major headache!!! Worst experience. They overcharged extremely, Lied about the amount of product that they used, ( We have cameras so I can verify that) always said they were coming and wouldn’t show up, left our hose on in the pool before they installed our light so then we had to dump half our water out, and they were just not easy to deal with! I tried to resolve the problem but they weren’t willing to compromise. After all this happened, I researched them more and found other negative reviews on line in which others had similar issues. And if they respond to this review and say this isn’t true, they are lying again. I’m very disappointed with these people. I tried to work it out with them so they could make it right but they would not. This is the first review that I can ever remember doing but I feel the need to warn others so that they won’t go through what we have been through.
Description of Work: replace a pool liner

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Into the Blue Pool and Spa
Mrs [Member Name Removed], I wanted to thank you for sharing your thoughts and feedback with us. I’m sorry that you feel that you were treated in a way that was less than you deserve. I have been in touch with you during the process of both liners. I personally feel that we went above and beyond to help you. From my understanding, you ask us to redo the bottom of the shallow end of the pool. You said do what it takes to do it correct. That’s what we did, you never had one thing negative to say until you didn’t want to pay for the work. We even adjusted your bill to try to make you happy. If we were such an awful company, why would you have us install a second liner? So again, I’m sorry about that you feel that way, however we go above and beyond to please every customer. We treat others like we want to be treated.

Caron H.
09/2021
5.0
pool cleaners
  + -1 more
It was refreshing to find a contractor that has such strong moral values. I would recommend them to anyone. I would give them 10 stars if i could.
Description of Work: Gasket on top of Haywood salt water pump Vari-Flo XL Valve needs to lightened - leaking. Need new pressure gauge
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary H.
08/2021
5.0
pool cleaners
  + -1 more
Very Awesome and Satisfied
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark A.
08/2021
5.0
pool cleaners
  + -1 more
It was good. They showed up on time. They did what they were supposed to do.
Description of Work: They redid the filter on my pool for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tim S.
08/2021
5.0
pool cleaners, swimming pools
  + 0 more
Everything thing went very well Daniel the owner. Explained the whole process with me and my wife. They replaced my liner in a pool that sat for 7 year. Once the liner came in they had the pool empty and had the new liner in no time. They had us swimming in 3 day after they finished. He even came out and started up my system after I got it fill to make sure everything was running right. They are the best priced in the area. They are quick and keep me in the loop about everything.
Description of Work: pool remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Into the Blue Pool and Spa
I'm glad we were able to help you. We appreciate your business and would be extremely grateful if for you taking the time to tell us how we are doing.

Kristy C.
08/2021
5.0
pool cleaners
  + -1 more
Very professional customer service. My pool looks amazing. Thank you for such a good job and I highly recommend your services!
Description of Work: New Vinyl liner
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Into the Blue Pool and Spa
I'm glad we were able to help you. We appreciate your business and would be extremely grateful if for you taking the time to tell us how we are doing. If you need anything please call.

Ann D.
10/2020
1.0
pool cleaners, swimming pools
  + 0 more
I hired them to remodel my pool. They never finished the job. The subcontractor walked off the job and now I’m left with broken up concrete, a pool with no liner and a big pile of debris! Paid half up front and so now I’m out 12500.00 with so much more damage that has occurred because of how they left it! SAD
Description of Work: Hired for pool remodel

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$25,000

Response from Into the Blue Pool and Spa
I'm glad we were able to help you. We appreciate your business and would be extremely grateful if for you taking the time to tell us how we are doing

Janice R.
02/2020
5.0
pool cleaners
  + -1 more
It was great and the workers were very good.
Description of Work: They closed up my pool.
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Response from Into the Blue Pool and Spa
I'm glad we were able to help you. We appreciate your business and would be extremely grateful if for you taking the time to tell us how we are doing.

Amy O.
02/2020
5.0
pool cleaners
  + -1 more
Great. They were very nice. But sometimes they are hard to reach.
Description of Work: They care for my pool. They were detecting leaks and was able to find it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Into the Blue Pool and Spa
Thank you for writing. I appreciate your feedback and your perspective.” Do you ... Thank you for your message. I appreciate you sharing your ... We will do our best to improve contacting you. I will also send you a after hours phone number.

Lee D.
02/2020
5.0
pool cleaners
  + -1 more
It went very nice. They were pleasant to work with. The process was right.
Description of Work: They were working on a pump.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Into the Blue Pool and Spa
“Reading this review made my day!” “Thank you for taking the time to leave us such a nice review.” “We are incredibly grateful that you took the time out to leave us this note.” We miss yall hope all is well .

June T.
02/2020
5.0
pool cleaners
  + -1 more
It went very well. They did a good job. They were dependable. $200 a month.
Description of Work: They cleaned my pool.
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Response from Into the Blue Pool and Spa
Thank you so much for taking the time to leave us this amazing review.” We really enjoy working for you.

Contact information

126 Highview Dr, Augusta, GA 30907

http://IntotheBluePoolanspa.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 10:00 AM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.



FAQ

Into the Blue Pool and Spa is currently rated 4 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 10:00 AM

Into the Blue Pool and Spa accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Into the Blue Pool and Spa offers free project estimates.
Yes, Into the Blue Pool and Spa offers eco-friendly accreditations.
No, Into the Blue Pool and Spa does not offer a senior discount.
Yes, Into the Blue Pool and Spa offers emergency services.
Yes, Into the Blue Pool and Spa offers warranties.
Into the Blue Pool and Spa offers the following services: Cleaning, Maintenance Liner replacement New Construction/Installation New Pumps Motors Auto fill repair Automation & controls repair Filter repair General repairs Heater diagnostic & repair Plumbing repair Pool & spa light repair Pool cover repair Pump repairs & installation Salt system repair Inground Pool Pool Builders

Contact information

126 Highview Dr, Augusta, GA 30907

http://IntotheBluePoolanspa.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 10:00 AM