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Find a Location

Family Dental Station has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Family Dental Station

      5664 W Bell Rd Glendale, AZ 85308-3868

      BBB Accredited Business
    • Family Dental Station

      13925 W Meeker Blvd Ste 1 Sun City, AZ 85375-4431

      BBB Accredited Business
    • Family Dental Station

      13925 W Meeker Blvd Ste 6 Sun City, AZ 85375-4431

      BBB Accredited Business

    Business ProfileforFamily Dental Station

    Dentist
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/7/2021

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers dental care, dental implants, orthodotics, dental sedation, dental services, dental surgery, dental xrays, and cosmetic dentistry.

    Business Details

    This is a multi-location business.

    Find a Location

    Family Dental Station has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Family Dental Station

        5664 W Bell Rd Glendale, AZ 85308-3868

        BBB Accredited Business
      • Family Dental Station

        13925 W Meeker Blvd Ste 1 Sun City, AZ 85375-4431

        BBB Accredited Business
      • Family Dental Station

        13925 W Meeker Blvd Ste 6 Sun City, AZ 85375-4431

        BBB Accredited Business
      Location of This Business
      5664 W Bell Rd, Glendale, AZ 85308-3868
      BBB File Opened:
      3/10/2018
      Years in Business:
      15
      Business Started:
      10/15/2008
      Accredited Since:
      7/7/2021
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Gilkey Dental PLLC
      • Core Dental Partners LLC
      Business Management
      • Dr. Ryan P Arthurs DDS, Member
      • Ms. Stephanie Gilkey, Member
      • Ms. Amy Manzo, Director of Operations
      Contact Information

      Principal

      • Dr. Ryan P Arthurs DDS, Member
      • Ms. Stephanie Gilkey, Member

      Customer Contact

      • Dr. Ryan P Arthurs DDS, Member
      • Ms. Amy Manzo, Director of Operations

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/31/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      My wife and I received multiple services at Family Dental in February 2023. Upon completion of services I had verified with the office staff that our balances were paid (we paid for quoted treatment the same day treatment was received). Our last day of services was 02/27/2023.In June 2023 I received a mailed statement for $535.89 with a description of charges that only reads "Charges on account over 90 days. Please pay immediately!" Upon contacting the office I was told that insurance payments were still pending and the charges were not my concern.In July 2023 I received another statement with the same description. This time the balance due was $766.14. I called Family Dental and asked for a list of service dates with corresponding charges as the amounts did not appear to align with what the insurance company was noting as my responsibility on their end. I was told they would reprocess the claims with the insurance company as fillings may have been billed/quoted incorrectly.On 08/31/2023 I recieved an invoice via e-mail stating my balance owed is $611. When I called Family Dental on the same day a rep sent me a copy of my ledger which indicates my balanced owed is $405.I have spoken to their office each time I have received a new statement and I told Family Dental that the statements they sent me only state "Charges on account over 90 days. Please pay immediately!" Without a description of charges. Not only this, but the amounts owed appear to vary greatly depending on who I speak to even though I have not received any additional treatment. When I have repeatedly asked for an explanation of charges they either refuse or produce a new total balance owed number. At this point, I am not confident that any payment made to Family Dental will be accurately reflected and I am susceptible to recieving future statments for additional charges given the lack of transparency or consistency I have experienced thus far.
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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