Business ProfileforR&C Roofing and Contracting, LLC

In June 2020, a visit from R&C Roofing and Contracting's representative to our home led to an offer for a free roof inspection. They reported hail damage and assured us that the replacement of our roof would incur no costs beyond our insurance deductible. The ***********************, previously unknown to us, contacted us to represent our claim against the insurance company for the new roof. We entered into an agreement (attached) with R&C Roofing and Contracting on June 30, 2020, which was subsequently submitted to our insurance provider by ***********************. The legal process, involving multiple meetings with the law firm, spanned over three years, culminating in the insurance claim settlement. This led to R&C Roofing and Contracting receiving a sum of $24,011.43. However, on November 29, 2023, R&C Roofing and Contracting unexpectedly informed us of an additional out-of-pocket expense of $5,788.57. This demand for additional payment was completely unforeseen, as we had not been previously notified of any such costs. Our efforts to obtain clarity from R&C Roofing and Contracting on this matter were met with vague responses, ultimately resulting in them offering us a contract termination option. This option, however, included a clause allowing them to retain 20% of the entire insurance settlement, amounting to $35,000. Adding to our concerns, *********************** of *********************** has explicitly stated their non-involvement in our contract with R&C Roofing and Contracting, which is owned by *********************************. This has led us to suspect potential business or personal conflicts of interest between *********************** and R&C Roofing and Contracting. Throughout this lengthy and complex process, we have increasingly felt misled and misrepresented by both entities. Our current aim is to free ourselves from this agreement without incurring any penalties, a course of action we believe is justified given the circumstances.