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Find a Location

Archer Restoration Services, Inc. has 1 locations, listed below.

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    Business ProfileforArcher Restoration Services, Inc.

    General Contractor

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Archer Restoration Services, Inc provides services associated with Water, Fire damage and Mold Restoration.

    Products & Services

    Archer Restoration Services, Inc. offers the following services:

    General Contractor
    Basement Contractors
    Basement Finishing
    Basement Remodeling
    Bathroom Design
    Bathroom Remodel
    Construction Services
    Fire and Water Damage Restoration
    Fire Clean Up
    Fire Damage Restoration
    Fire Emergency
    Home Additions
    Home Builders
    Kitchen Remodel
    Mildew Remediation
    Mold Inspection
    Mold Removal
    Remodel Contractors
    Remodeling
    Water Damage Restoration

    Business Details

    Location of This Business
    3430 Novis Pointe NW, Acworth, GA 30101-6640
    BBB File Opened:
    8/30/2004
    Years in Business:
    24
    Business Started:
    4/26/2000
    Business Incorporated:
    4/26/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Aarcher Services, Inc.
    • Aarcher Restoration Services, Inc.
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    Business Management
    • Mr. Bryan Boyd, CEO
    • Mr. Joe Antonelli, Administrative Manager
    • Mr. Paul Letalien
    Contact Information

    Principal

    • Mr. Bryan Boyd, CEO
    Additional Contact Information

    Fax Numbers

    • (678) 391-3346
      Primary Fax

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/13/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    Our home was damaged by a Tornado March 26, 2021. We we got into a contract with Archer Restoration based on a recommendation of a consultant company we hired to help us called Strategic Claim Consultant on May 4, 2021. The home was to be restored from its damage based on the details in the contract. They agreed on the price that the insurance would pay and was stated in the contract. The contract stated one-third at signing for materials, one-third when work was half way completed, final amount when work was completed. They have been paid to date $26,057.13. No repairs have been done to our home at all. They dropped us by text on February 23, 2022 stating they could not finish the work with the monies we had left and to go back to the consultants and find someone else to do the job. When I asked for a refund for the work that was never started or completed. I was told by chief operator of the company ******************* through a telephone call that all work was approved by the consultant company and the insurance company. I would like for you all to help me get a refund so that i can add that money to what we still have left to find a contractor to restore our home. It has been over 13 months.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alex S

    1 star

    12/12/2023

    We had a bathroom remodel done with Archer and there were quality issues from the beginning. The installers needed guidance on every step but didn't speak English and I don't speak Spanish so we were drawing pictures to try to communicate. Or we would send a message to the *** who would message the tile *** who would contact the installation crew.But the real issue now and the reason for the 1-star review is because after the work was done we had a leak in the toilet within the warranty period (because the tile guys, not a licensed plumber, installed the toilet ****** below the tile so there's a gap between the toilet and the wax ring).Their plumber never showed up and, with Archer's permission and confirmation that the costs would be covered, I contacted my own plumber to fix the leak. My plumber fixed the leak and 6 weeks later I still haven't been paid back for the repairs.

    Local BBB

    BBB Atlanta & NE Georgia

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