Business ProfileforCareer Pro Resume Services

I requested a resume and consulting services for interview prep and salary negotiation from the vendor and have not received a viable resume in a timely manner and never received any interview prep or salary negotiation services. ****, the person I met with wanted me to cash app the payment to him in full the day of meeting. It too 2 weeks to get a resume. I had a questionnaire I filled out that weekend and that was submitted Monday. Tuesday I was advised I needed to attach my resume which I had sent previously for the initial consultation. I received the resume the following Monday and it was very wordy and dense. I tried the resume on over 175 positions and did not get any interviews. I let **** know the resume was not working and my concerns with it. **** until this point had not contacted me to follow up, did not recognize or have my number, had not provided any salary negotiation assistance or interview assistance, and was not responsive and disengaged. In the mean time I had contacted several other careers coaches in the same area to compare the rates. I asked for a partial refund for the services not used that I could use to hire someone more responsive and interested in my success. **** refused and said he would redo the resume. I advised him the competition could do it in a 3 day time frame and I expected the same from him. I made the agreement with him but was always passed off to an unknown resume writer with unsubstantiated credentials. I advised the second writer of the time frame, deadlines, and resume issues. I did say I needed to approve and be sent a draft to make sure things were going to be addressed appropriately this time. I sent several emails with no reply and communication and was sent a lightly revised copy of the unacceptable resume after the deadline which did not correct anything substantial. I would like a full refund at this point. Please leave a message on my phone for documentation (emails, resume, ect.). ************