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Find a Location

CGS Waterproofing & Foundations LLC has 1 locations, listed below.

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    Business ProfileforCGS Waterproofing & Foundations LLC

    Waterproofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.11/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/25/2019

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    CGS Waterproofing & Foundations LLC is a full service construction company.

    Products & Services

    Waterproofing, Drywall Services, Home Repair, Home Improvements, Patios and Decks, Foundation Services

    Business Details

    Location of This Business
    6040 Dawson Blvd Ste K, Norcross, GA 30093-1258
    BBB File Opened:
    12/17/2012
    Years in Business:
    15
    Business Started:
    4/30/2009
    Business Started Locally:
    4/30/2009
    Business Incorporated:
    4/30/2009
    Accredited Since:
    1/25/2019
    Licensing Information:
    • This company has informed BBB that they use licensed subcontractors when required.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • CGS, LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Joaquin D. Contreras, Vice President
    Contact Information

    Principal

    • Mr. Joaquin D. Contreras, Vice President

    Customer Contact

    • Mr. Joaquin D. Contreras, Vice President
    Additional Contact Information

    Fax Numbers

    • (404) 234-0248
      Primary Fax

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    CGS WATERPROOFING, came to install a drain in front of the door of my garage. When it rains heavy, water sips only near the right corner and inside corner wall of my garage. The company CGS came, to do the job on 06/03/2022. I called the office on 06/08/2022, because it rain on 06/07/2022 and I submitted pictures showing CGS there was a problem with the work. CGS had a project manager came to my house to review the job. The Project Manager, came on 06/11/2022. He look at the job and told me the job wasn't done correctly. The drain should have been installed closer to the right corner to keep water from entering inside the garage. I called the project manager by the name of *********************************** within a week and a half. I left a voice-mail message and no response. As of today-08/11/2022, no phone call, email or letters from CGS. This is not about the money. The fact that the company disregard any of my concerns really infuriated me. I have never done this before. I'm hoping this incident can help this company approve on their customers.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Katty E.

    5 stars

    10/06/2022

    CGS staff are amazing from start to finish. They were patient and helpful in helping us to decide what is the best options for are project. They were great at answering all of our questions and accommodating to our schedule. The templating staff was punctual to template and made sure to confirm all of the details that we had discussed initially. Furthermore, the installation team was punctual, professional, and fast. We are very happy with the final result. They know what they are doing, cleanest and professionals. Definitely I would recommend CGS!!!

    CGS Waterproofing & Foundations LLC Response

    10/07/2022

    We appreciate the 5 stars! Thank you for working with us.

    Local BBB

    BBB Atlanta & NE Georgia

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