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Find a Location

A Blueline Appliance Repair has 1 locations, listed below.

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    Business ProfileforA Blueline Appliance Repair

    Appliance Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/13/2021

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    A Blueline Appliance Repair ia an HVAC and major appliance repair business. Services include air conditioners, furnaces, refrigerators, washers, dryers, dryer vent cleaning and more.

    Business Details

    Location of This Business
    Naperville, IL 60564-8068
    BBB File Opened:
    9/13/2021
    Years in Business:
    4
    Business Started:
    1/13/2020
    Accredited Since:
    9/13/2021
    Licensing Information:
    • HVAC/type one type two refrigerants Certified. 

      Licensed and insured through the state of Illinois

    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Christopher Kudla, Owner
    Contact Information

    Principal

    • Mr. Christopher Kudla, Owner

    Customer Contact

    • Mr. Christopher Kudla, Owner
    Additional Contact Information

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/13/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I contacted ********************* on November 27, 2021, to repair my refrigerator regarding an error message that was displayed. ***** inspected the fridge and said that parts needed to be ordered. The cost would be $379.00, with $180.00 for parts and $199.00 for labor. I paid you $180.00 on November 29, 2021, via Zelle. After he worked on the repairs, I agreed that I would pay the remaining amount after coming home. The same day, after coming home, I noticed that the error message returned to the refrigerator. I notified him of this via text message.***** came back out to assess the problem and said there was something else wrong that needed to be fixed, and he stated that I would need to pay an additional $100.00 other than the $199.00 to take care of the issue. I declined to pay and instead asked him to return my $180.00 as I understood he was trying to take advantage and was not a genuine technician. The new issue should have been discovered initially, and the original problem, the error message, was still showing up. Also, several food items in my refrigerator got spoiled and had to be thrown away because the fridge was not repaired. I called WM appliance- **** to take care of the issue. After examining my refrigerator, **** said that ***** had replaced it was in working condition. The issue was elsewhere, and he took care of the issue for $123.50, including trip charge, parts, labor, and tax. I had a bad experience with *****. He is not a genuine technician, provides poor service, lacks expertise, and is a total rip-off. I hope to get my money back from *********************. I would file a complaint with ** ************************* and take him to court if needed.
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    Customer Reviews

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    Local BBB

    BBB of Chicago & Northern Illinois

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