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Find a Location

KW Auto Sales N Services, LLC has 1 locations, listed below.

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    Business ProfileforKW Auto Sales N Services, LLC

    Used Car Dealers

    Current Alerts For This Business

    Misuse of BBB Name and/or Logo:
    This business has a history of violating BBB’s name and logo policy and has falsely stated BBB accreditation (or membership) or referenced BBB’s name in an unauthorized manner, despite BBB’s efforts to get the business to cease using BBB’s trademark. This use of BBB’s trademark constitutes trademark infringement and is a violation of trademark rights of the International Association of Better Business Bureaus, Inc.

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    We sell used vehicles as well as offer a full auto repair shop! Locally owned and operated. Some of our services: Oil Change, Brake Service, Steering/Suspension, Check Engine Light, Cooling/Heating, Charging System and much more.
                                                                                                                                

    Products & Services

    Wiper blades, turn signal bulbs, tail light bulbs, and much more, new and used parts/ used car dealership

    Business Details

    Location of This Business
    5555 Southeastern Ave, Indianapolis, IN 46203-4959
    BBB File Opened:
    7/22/2013
    Years in Business:
    11
    Business Started:
    9/1/2012
    Business Incorporated:
    8/21/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Kristin Kleinschmidt, Owner
    Contact Information

    Principal

    • Ms. Kristin Kleinschmidt, Owner

    Customer Contact

    • Ms. Kristin Kleinschmidt, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/23/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was looking into purchasing a dodge journey from ****. ***** pressured me into leasing a car with an expired license. And leaving the lot without proof of insurance. Which i told her i couldnt provide at the time. So she proceeded in the purchase of the car. She sold the under this description which ill provide. 1500+taxes personalized warranty very well running car. So i paid **** down that included the taxes. Then the same day a transaction was made for the 1st payment 200. which was the payment for march 13. It has an as is warranty. The description on line says other wise. The mileage they said was on there was not the mileage that i purchased as. I didnt have a car a week and it the engine was smoking then its just stopped running. They claim they fix it. It was returned in even more worse conditions. After that. I decided to return the the vehicle in regards of hoping they would fix these issue as they said they would or ill return it monday the 20 of march which ***** sales rep and sold me the car agreed to. I never got a chance to returned it instead they had a very rude intimidating almost assaulted me mechanic come hook up the car. As i went outside i asked him can i help you with anything. His response was do you have the keys in a frustrating tone i said yes he said i just need the **** keys. You text ***** saying you didnt want the car so im taking the freakin car. As i was trying to get belongs out of the car he was ******* me to the point i almost got My hand smashed. So i gave him the keys he jerked the car out of The driveway, and before he left said ill tell ***** you were nice about it.they also have an investigation with the state police for similar issues In which i believe i just got i put in .All i wanted was the deposit back, or for them to fix the issue. Instead i almost got assaulted and spoken to with an intimidating demeanor. All i want is for them to be known for fraudulent activities and false advertisement.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Keith J

    5 stars

    08/25/2022

    I have been using KW Auto's mechanic shop for over six years. They've done everything on my vehicle from routine oil changes to removing and replacing the gas tank. Their work has always been flawless and reasonably priced. They are the one auto repair shop that you could refer your mom or kid brother to and rest assured that they'd get honest, first-rate service. The owner and staff are wonderful, caring people. Can recommend them without reservation.

    Local BBB

    BBB Serving Central Indiana

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