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Find a Location

Four Twelve Roofing ,LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFour Twelve Roofing ,LLC

    Roofing Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    4.2/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    A local roofing company, specializing in roofing and restoration.

    Products & Services

    This business provides residential and commercial roofing and remodeling services

    Business Details

    This is a multi-location business.

    Find a Location

    Four Twelve Roofing ,LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      320 E 25 1/2 St, Baltimore, MD 21218
      BBB File Opened:
      11/7/2017
      Years in Business:
      11
      Business Started:
      3/22/2013
      Business Incorporated:
      11/21/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Four Twelve Roofing
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Business Management
      • Mr. Sam Frank, Owner
      Contact Information

      Principal

      • Mr. Sam Frank, Owner

      Customer Contact

      • Mr. Sam Frank, Owner
      • Mr. Sam Frank, Partner
      • Sam Frank, Director of Marketing
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/29/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On October 29, 2021, we signed a contract with fourtwelveroofing to do, what we though was a roof replacement for $7,401.10. They actually performed the repair around December/ January as we were away on holiday vacation. After less than a year we noticed water damage about our bedroom on the third floor as well as along our walls on our second floor. I called around December 2022 after the spots became more profound after an ice storm. I called to ask them to come check it out but was told by the contract worker that my warranty expired. I couldn't confirm as I couldn't locate the contract but I found out after I called again in March and found out that the warranty was misrepresented and that it was still active at the time I called first time around. I emailed the company to hopefully get the repair covered no cost because they admitted he did a bad job. We identified the problem spots and they were fixed HORRIBLY. One part was even completely neglected. Admittedly, the contractor had been let go at the time of this interaction. We were offered for them to come back and do the repair again for $2999 which we believe is asinine. We' spent the year trying to find ways to hold them accountable. I'm not a Baltimore native so I am just now hearing about this option, I do truly believe that this was completely mishandled and do not deserve to pay for this damage as we were misled in the beginning and could've avoided this situation. As of now the spots are at their worst and I am truly growing concerned. Our goal is to get our roof replaced or compensated.

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Andy R

      1 star

      08/07/2023

      We paid $10,000 to replace our roof but our home is still leaking. Chris ***** diagnosed the cause of the leak as flashing missing from our door for a cost of $3,166. JP ********* came out and advised us our entire roof needed replacement with a cost of $10,000. We paid the cost to replace the roof with the understanding that the original diagnosis would also be addressed. $10,000 and 2 years later - our roof is still leaking. Feels 100% like a scam as our roof has been and is still leaking 2 years and $10,000 later.

      Local BBB

      BBB of Greater Maryland

      BBB Reports On

      BBB reports on known marketplace practices.

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