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Find a Location

Express Baths has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Express Baths

      2664 Timber Dr STE 322 Garner, NC 27529-2571

    • Express Baths

      9141 Sauls Rd Raleigh, NC 27603-9242

    • Express Baths

      7283 Nc Highway 42 STE 102-254 Raleigh, NC 27603-7529

    Business ProfileforExpress Baths

    Bathroom Remodel
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Express baths is a full-service bathroom remodeling contractor offering tub to shower conversions, custom shower glass,vanities,fixtures, electrical and plumbing

    Business Details

    This is a multi-location business.

    Find a Location

    Express Baths has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Express Baths

        2664 Timber Dr STE 322 Garner, NC 27529-2571

      • Express Baths

        9141 Sauls Rd Raleigh, NC 27603-9242

      • Express Baths

        7283 Nc Highway 42 STE 102-254 Raleigh, NC 27603-7529

      Location of This Business
      2664 Timber Dr STE 322, Garner, NC 27529-2571
      BBB File Opened:
      4/21/2014
      Years in Business:
      27
      Business Started:
      7/1/1996
      Business Incorporated:
      7/31/1996
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 37554 for this business, issued by North Carolina Licensing Board of General Contractors

      These agencies may include:

      North Carolina Licensing Board of General Contractors

      5400 Creedmoor Rd

      Raleigh NC 27612

      (919) 571-4183

      http://www.nclbgc.org

      Type of Entity:
      Corporation
      Alternate Business Name
      • Express baths & Glass
      • A & D Contracting, Inc.
      Business Management
      • Mr. Don DeSantis, Co-Owner
      Contact Information

      Principal

      • Mr. Don DeSantis, Co-Owner

      Customer Contact

      • Ms. Linda DeSantis, President
      • Mr. Don DeSantis, Co-Owner
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michael D

      1 star

      02/02/2024

      I hired Express Bath to remodel our bathroom. This was to include removing the existing shower, flooring, vanity, lighting, mirror, toilet and towel racks. In turn we were to get a new shower with a glass door, new vanity, and a marble counter top. I was to supply new mirrors, a toilet, new lighting, flooring and towel racks. They would be installed for us. The first day of work, two guys removed the vanity, toilet, old flooring and shower. The second day the shower and vanity were installed. We were happy with the looks of both. I told *** that since we were redoing the floor in the bathroom, how about he give me a quote to do the bedroom as well. We never got to that point.The third day, nobody showed up. I called *** and he said they couldn't do any more work until the vanity counter was ready and installed. I asked when that would be and he said in a few days. A few days later I called him again and he said it would be ready by the end of the next week. That meant we couldn't use the bathroom, as it had no shower door, mirrors or toilet. It was at this point I told *** to forget about doing the bedroom floor, just finish the bathroom. The following week the counter top was installed, but no other work was done. Then *** finally showed up with his guys and said the job would be complete by the end of that day. I was relieved and looking forward to it finally be finished. It was at this point *** said, yep, all you'll need is a shower curtain. I thought I was going to have a stroke. He insisted he never said he was putting in a glass door for the shower.That was one of the selling points to getting this job done.My newly remodeled bathroom ended up with no toilet, no mirrors, and no new flooring. Obviously I wouldn't recommend Express Baths. I would stay as far away from them as possible. I trusted him to do a good job, even when my wife and dog didn't like the guy. I might not always trust my wife's instincts, but I should have trusted my dog.

      Express Baths Response

      04/24/2024

      The allegations in the above Review are bogus and have been proven to be inaccurate in a court of law. All evidence was presented, hearing was had and the Judge agreed all work was done pursuant to the contract. In fact, the customer did not have any complaints about the work that was done only the work he canceled and not work performed. Customer said he misunderstood but proof was provided that he received the contract and read it. Judgement for Express Baths for the amount owed and related fees. Anyone having a remodel/renovation done should know what they are paying for prior to commencement of work.

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