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Find a Location

Liberty Pool Pro L.L.C. has 1 locations, listed below.

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    Business ProfileforLiberty Pool Pro L.L.C.

    Pool Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Las Vegas, NV 89128-8035
    BBB File Opened:
    11/7/2022
    Years in Business:
    3
    Business Started:
    3/11/2021
    Business Incorporated:
    3/11/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Andrew Gilson, Owner/Manager
    Contact Information

    Principal

    • Mr. Andrew Gilson, Owner/Manager

    Customer Contact

    • Mr. Andrew Gilson, Owner/Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/07/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    A deposit of $650 was given to ********************* for a salt water pool system. There were supply delays due to COVID, so we waited patiently. Approximately 6 months ago he said the system was in and he would give us an installation date. That's when the excuses began. First was a death in the family, then he was sick, then he had to have surgery. The last communication was July 13th when he said he was coming to install. Was unable to reach him for a few months. Now he says he's in ******* recovering from surgery. He has offered a refund but wants the negative reviews removed first. I have all communication from him. There are other reviews online that state the same issue we have had.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kari K

    1 star

    11/18/2022

    My husband and I prepaid for a saltwater system that was never delivered. I have a text message from him stating he would refund, but its been months, and nothing. He is an unlicensed contractor according to the ********************. He is unreliable, and a ridiculous amount of time was spent chasing him down for regular service.

    Local BBB

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