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Find a Location

The Solar Doctors LLC has 1 locations, listed below.

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    Business ProfileforThe Solar Doctors LLC

    Solar Energy Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The Solar Doctor LLC offers solar panel installation and removal for residential and commercial clients.

    Business Details

    Location of This Business
    295 Convent Ave, New York, NY 10031-6309
    BBB File Opened:
    6/26/2020
    Years in Business:
    5
    Business Started:
    11/2/2018
    Business Incorporated:
    11/2/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Wilson Cardona Jr, Owner
    Contact Information

    Principal

    • Wilson Cardona Jr, Owner

    Customer Contact

    • Wilson Cardona Jr, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/12/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On Monday Sept. 20th The Solar Doctors LLC installed a solar panel system on my home at ********************************************************. The panels were not installed properly and the company needed to come back to fix the issue. During the installation there was damage to our roof in a few locations. Shingles and sheathing were drilled through In the wrong location and then patched up with silicon instead of being replaced. A piece of equipment know as a "critter guard" was installed via adhesive and fell off a few days later. I was told a work order was put in to replace it but the crew never showed up. Part of the agreement for the job was that I would receive a $1200.00 credit from Solar Doctors LLC in addition to the federal and state tax incentives. I have not received this credit and have no sound information as to when I will be receiving this credit. Solar Doctors LLC agreed to also credit me an additional $280.23 to compensate me for my first three months payments but never did. The total amount now owed to me is $1480.23. At first *****************************, ***************************, and ************************* of Solar Doctors LLC were giving me responses and returning my calls and emails but they have since stopped responding. I have reached out multiple times and have received no information as to what the next steps will be.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    BBB Serving Metropolitan New York

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