Business ProfileforSummit Moving and Storage, LLC.

Summit moving and storage was hired to move a 181 gallon custom built glass aquarium. I was very clear that the movers had to use extreme caution while handling the tank as it is very fragile and silicone seams can tear if the tank is twisted or not carried level during the moving process. I expressed this again to the movers when they arrived at my house. When the tank was moved, 10 min away, there was not any apparent damage to the tank that I could notice. But i was not able to fully inspect the tank due it's large size and weight. When the 3rd party aquarium company arrived to fill the tank up with water and place my fish and coral back into the tank, it was discovered that the tank would no longer hold water. The tank then had to be drained again and the aquarium service company had to transport my fish and coral again back to their facility. This repetitive moving caused to much stress on my fish and corals and most of them died in the process. Not only have i lost the cost of the aquarium at $1900, the moving company charges at $1150, the insurance which was worthless at $350, but the cost of my fish and corals at $2500. Now the company has refused my insurance claims outright. Denied my claim for any compensation at all and wont even refund my money for the moving cost and insurance i paid for which was a scam. The insurance company did a quick google search for common seam problems and cited Google for reason to deny my claim. Even thought the status of the tank was perfect before the move, and verified by a 3rd party aquarium service specialist, which letter I provided attached to this complaint.