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Find a Location

Athens Towing has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Athens Towing

      10963 State Route 550 Athens, OH 45701-9720

    • Athens Towing

      PO Box 1146 Athens, OH 45701-1146

    Business ProfileforAthens Towing

    Towing Company
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers towing and recovery services along with tire changing, lock out and transport services.

    Business Details

    This is a multi-location business.

    Find a Location

    Athens Towing has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Athens Towing

        10963 State Route 550 Athens, OH 45701-9720

      • Athens Towing

        PO Box 1146 Athens, OH 45701-1146

      Location of This Business
      10963 State Route 550, Athens, OH 45701-9720
      BBB File Opened:
      4/15/2004
      Years in Business:
      26
      Business Started:
      1/1/1998
      Business Incorporated:
      4/10/2001
      Alternate Business Name
      • Athens Towing & Recovery, Ltd.
      Business Management
      • Mr. John Melville, Owner
      • Ms. Deborah Melville, Owner
      Contact Information

      Principal

      • Mr. John Melville, Owner

      Customer Contact

      • Ms. Deborah Melville, Owner
      Additional Contact Information

      Fax Numbers

      • (740) 594-9697
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/25/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      On April 22, 2023, my vehicle was towed in Athens Ohio at 730 pm. It says it was towed because of “signage” of which there was NONE. My vehicle was towed by Athens Towing, Athens, Ohio. Located at 10963 State Route 550 Athens, Ohio. ###-###-#### The next day, April 23, 2023 at 230 pm, I sought to retrieve my vehicle. This was approximately 19 hours later. To retrieve my vehicle, I was charged: 1. Storage $35 a day x 2. They said it was 2 days….employee said “Saturday and Sunday” even though it has been 19 hours. Additionally, they are only allowed to charge $17.00 per day in accordance with the PUCO regulations/Ohio Administrative Rule 4901:2-24-03 (B)(1). I should have been charged for 1 day=$17.00 not for 2 days at $35.00 x 2 days =$70.00. Ridiculous. 2. Towing. Assuming it was properly towed which I dispute, I was charged $165.00 for towing. PUCO regulations/Ohio Administrative Rule 4901:2-24(A)(1) allows only $129.00 per towing, 3. Other Amounts Charged. Was charged a fuel surplus charge of $10.00. Not permitted by regulation/rule. Was charged an after hour charge of $95.00. Do not think it was “after hours” since employee was there working and answering phones. Even applying their ridiculous and unlawful rate of $35.00 per day storage, if I had waited another day until Monday to retrieve the car, it would have been cheaper. Ridiculous. 4. Tax. Charged 7.25 tax which is allowable, but was obviously too much considering the over charges. 5. Towing was questionable. Request copy of “signage” they claim car was towed pursuant to.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Chandra S

      1 star

      08/28/2023

      I hate to even leave one star but I have to so everyone can see my experience with this horrible company. If you don’t mind being harassed then by all means Jon is your man! He’s very unprofessional and he’ll steal whatever he wants from your vehicle he got away with about 50$ in cash and whatever change I had laying around. Who knows what else he got away with that I haven’t noticed yet!

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