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Find a Location

Indoor Outdoor Home Improvement has 1 locations, listed below.

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    Business ProfileforIndoor Outdoor Home Improvement

    Home Improvement
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.56/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/11/2022

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Indoor Outdoor Home Improvement offers interior and exterior remodeling and renovation services.

    Products & Services

    Services:
    •Siding
    •Flooring
    •Painting
    •Decks
    •Porches
    •Bathroom Remodeling
    •Deck Installation
    •Window Replacement


    Business Details

    Location of This Business
    7510 Arden Ave, Parma, OH 44129-2503
    BBB File Opened:
    10/22/2013
    Years in Business:
    10
    Business Started:
    10/22/2013
    Accredited Since:
    8/11/2022
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Indoor Outdoor Home Repairs
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    10:00 AM - 5:00 PM
    Business Management
    • Mr. Darren Jablonowski, Owner
    • Melissa Jablonowski, Office Manager
    Contact Information

    Principal

    • Mr. Darren Jablonowski, Owner
    • Melissa Jablonowski, Office Manager

    Customer Contact

    • Mr. Darren Jablonowski, Owner
    • Melissa Jablonowski, Office Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/01/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    ****** was hired to replace an elevated deck on the back of our home as well as 2 front porch posts. After work was completed, I called the city for the inspection and was told this contractor was never permitted and did not go through the city. ****** claims he mentioned permitting and that he 'would've had to charge much more and wait 30 days' and I declined. I have all of our conversations via text and from our home video surveillance and can confirm this was never the case. I take the responsibility for not following up with the city myself and lack of detailed plans / contract. However, I will not take responsibility for a terrible job done. Porch Posts: - No jack used/ posts kicked into place, and neither post was set into place; I had to mallet them into place and we had to apply our own caulking to the gaps and paint. We had another contractor come out to review the back deck with our city's inspector, and the issues stated by them were: - Support posts were not set into the ground - should be 42" deep below frost line - Railing and house tie in inadequate - could not withstand 300 lb fall - Double rim not through-bolted - Outlet higher than 6'6" with no electrical inspection - Deck slants back toward house and no flashing was used, causing water to come behind the siding, through the door frame, and into the house - When called out, ****** stated this was due to our threshold and he could charge to replace that. The building inspector confirmed this is definitely not the case and is due to poor craftsmanship - Ledger board using straight-line pattern instead of z-pattern and only using lags - Sides of deck bow & posts twist - All beams running the wrong way - Tongue and groove planking used - not good for snow load - Did not correctly repair where previous balcony attached to the house Beyond not going through the city, the work was also completed hastily and slapped together. I just want to make sure no one else gets slighted by this contractor.
    Read More

    Customer Reviews

    9 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael S

    5 stars

    02/15/2024

    I had a wall installed in my basement. Jason and a crew member were assigned to do the job. Jason and his crew worked very diligently and cleaned up after themselves every day of working. Jason was very pleasant and made sure the job was up to what I was hoping for. In a few years, I will likely have a bigger project, and I plan on contacting Indoor Outdoor Home Improvement next time.

    Local BBB

    BBB Serving Greater Cleveland

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