Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Peak Exteriors, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPeak Exteriors, LLC

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/20/2021

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We provide professional services that include full roof and siding replacements, repairs, and maintenance. We also install seamless gutters.

    Products & Services

    This Company offers Roofing Contractors

    Business Details

    Location of This Business
    131 White Oleander Dr, Lexington, SC 29072-6692
    BBB File Opened:
    5/27/2021
    Years in Business:
    3
    Business Started:
    2/1/2021
    Business Started Locally:
    2/1/2021
    Business Incorporated:
    5/3/2021
    Accredited Since:
    8/20/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Hours of Operation

    Primary

    M:
    7:00 AM - 7:00 PM
    T:
    7:00 AM - 7:00 PM
    W:
    7:00 AM - 7:00 PM
    Th:
    7:00 AM - 7:00 PM
    F:
    7:00 AM - 7:00 PM
    Sa:
    7:00 AM - 7:00 PM
    Su:
    7:00 AM - 7:00 PM
    Business Management
    • Mr. Lee Clarke, Owner
    Contact Information

    Principal

    • Mr. Lee Clarke, Owner

    Customer Contact

    • Mr. Lee Clarke, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Peak Exteriors was paid $15,234 for a new roof at the end of May 2023. Ever since then things have been a disaster. The roof was not built up to local building codes (no drip edge, too much shingle overhang, etc). Immediately after the new roof was installed, the kitchen exhaust vent started leaking. Peak ultimately promised to come by and do a thorough exam after a 5 minute hose test on the roof didn't show a glaringly obvious defect, but after 2 weeks just Peaks owner just told me to buy a new vent from him. No proper follow up inspection or analysis was conducted as promised after the first preliminary inspection. Upon reviewing the insurance company documentation it was revealed that he lied about a large scope of the work (over 10% of the claim he filed to ***** **** was fraudulent). This includes calibrating a satellite dish we don't have, installing a non-existent turtle vent, lying about the drip edge installation, and lying about quantities of gutter guard. When I informed him of all this he claimed the drip edge could be installed retroactively but has yet to provide official documentation showing that this is allowed (***** ******* told me it isn't). I told him very clearly he was not to begin any further work without giving me proper notice (2 days +) and getting my approval so I could research drip edge issue. On August 8 2023 I arrive home early to find 2 employees illegally trespassing on my property and halfway through cramming the drip edge into my roof without any authorization from me, or even any advanced notice. The drip edge is not installed according to code (several places aren't even touching the roof sheathing). More minor complaints include Peak trying to bill me and extra $200 for work ***** **** paid for, damage to my front handrail when they placed and then pulled a dumpster on it, leaving nails and trash all over my yard (cleanup was in the contract), and consistently lying about virtually every facet of this project.
    Read More

    Customer Reviews

    25 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tommy Y.

    5 stars

    04/30/2024

    Great work, on schedule completed as discussed. Communication was good.

    Peak Exteriors, LLC Response

    05/01/2024

    Thank you Tommy for trusting Peak Exteriors with your new gutters installation.

    Local BBB

    BBB Serving Central South Carolina & Charleston

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.