Business ProfileforAll Out Moving & Storage

This company moved our household contents locally in 12/23. I purchased extra insurance for $575.00 thru them. There was some furniture, appliance, and floor damage that I requested to be repaired within the appropriate required time. After a few weeks and several email follow ups to ask if they had the received the documentation, I was told that AOM would self-handle the claim. I I took all the photos requested on the claim form and completed the forms they sent to me. I called, e-mailed, and texted to check the status of the claim after a few weeks. I eventually had to advise them that I would turn over the matter to an attorney if they did not respond. The next day, owner ***** ******** and his employee, ******** came to my house to inspect the damage themselves. After looking around, they stated in no uncertain terms that they knew this claim was "fraud" and that they believed I was a "professional claimer" based on the photos I had submitted and the amount of detail I had provided on their forms. They said, "How much money are you looking for?' to me. I said none, I just wanted the freezer door hinge on my garage refrigerator repaired (they had bent it and we now have to use packing tape to keep it closed), that I want the two gouges in the newly refinished hardwood floor repaired, and the scratches in the furniture repaired. They have gone silent again for the last several weeks. I have gone from being patient with them to wanting to be done with them. I want to be reimbursed for the following: $575 refund for insurance policy they sold me and never intended to use. Refund daily rate for one worker who was in his first or second day of work. This worker was not fit for the job due to some challenges and only managed to wrap about ten plastic cups over the whole day. $800 - new garage door top-freezer refrigerator. Cost of having furniture repair company take care of scratches on several pieces of ************ ***** furniture.