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Find a Location

Air Repair Pros has 1 locations, listed below.

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    Business ProfileforAir Repair Pros

    Air Conditioning Contractor
    BBB accredited business

    Additional business information

    Additional Info:
    This company offers heating and air conditioning repair and replacement. American Express, Cash, Check, Credit Card, Debit Card, Discover, MasterCard, Store Card, Visa, Financing
    Additional Info:
    Todd Rohwer and Jonathon Krum are LLC Managing Members of HVAC Repair Pros LLC dba A. C. Repair Pros, and Directors of Air Repair Inc.

    The BBB Business Profile for A. C. Repair Pros can be viewed here;

    https://www.bbb.org/dallas/business-reviews/air-conditioning-repair/ac-repair-pros-in-prosper-tx-90911102?language=1 .


    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/22/2005

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    1647 Witt Rd STE 201, Frisco, TX 75036-8781
    BBB File Opened:
    9/9/1999
    Years in Business:
    26
    Business Started:
    1/1/1998
    Business Started Locally:
    1/1/1998
    Business Incorporated:
    11/23/1998
    Accredited Since:
    3/22/2005
    Type of Entity:
    Corporation
    Number of Employees:
    6
    Alternate Business Name
    • Air Repair, Inc.
    Hours of Operation

    Primary

    M:
    12:00 AM - 12:00 AM
    T:
    12:00 AM - 12:00 AM
    W:
    12:00 AM - 12:00 AM
    Th:
    12:00 AM - 12:00 AM
    F:
    12:00 AM - 12:00 AM
    Sa:
    12:00 AM - 12:00 AM
    Su:
    12:00 AM - 12:00 AM
    Business Management
    • Mr. Todd Rohwer, President
    • Ms. Kara Kohlschmidt, Operations Manager
    Contact Information

    Principal

    • Mr. Todd Rohwer, President

    Customer Contact

    • Mr. Jon P. Krum, Secretary/Treasurer
    • Mr. Todd Rohwer, President
    • Mr. Kevin Blakely, Office Manager
    • Ms. Kara Kohlschmidt, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (972) 377-8753
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/27/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    On 6/26 I had Air Repair pros technician ****** at my home to inspect my downstairs ac unit that was not blowing cold air. The upstairs unit was working fine. He went into my garage, outside, and in my attic and took quite awhile. He then told me about a service fee which I was unaware of. He then told me that it was taken out of the amount for replacing the downstairs unit. I said I was still getting quotes. He left and I called to complain about the non-disclosure of the service fee. I don't have an issue paying for time spent. My issue is the fact that they never told me about it. Am hour or two later, my upstairs was unbearably hot and had to put my kids to bed upstairs. Luckily I had a window unit so they all had to sleep in the same room with the window ac unit. I knew ****** had done something to the upstairs air conditioner. It was fine until he came. It was blowing air but it wasn't cold. It got to 85 degrees so i walked outside and the compressor fan was not spinning. I then looked at the breaker box and noticed the ac was flipped off. As soon as I flipped it on, it immediately pumped cool air through the vents. I've taken pictures and will be pursuing complaints with the state licensing department and local authorities. This was malicious behavior. The tech ****** should be fired immediately putting my children in danger.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving North Central Texas

    BBB Reports On

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