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Find a Location

Central Texas Property Management LLC has 1 locations, listed below.

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    Business ProfileforCentral Texas Property Management LLC

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    455 E Central Texas Expy Ste 100, Harker Hts, TX 76548-1921
    BBB File Opened:
    1/31/2020
    Years in Business:
    5
    Business Started:
    9/7/2018
    Business Incorporated:
    9/7/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Robin Cargill, Member
    Contact Information

    Principal

    • Ms. Robin Cargill, Member

    Customer Contact

    • Ms. Robin Cargill, Member

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/11/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I applied with Central Texas Property Management LLC and was approved. I paid two $55 application fees we were all set up to receive the keys to a home on May 16th. Site unseen due to a tenant occupying the home. I paid for the deposit of $1495 as well as the prorated rent of $797.33 including an administrative fee of $100 from may16 to june1st. I even set up water connection with a service fee of $75. I then called on Monday May 8th around 9AM to confirm we were doing our tour/1st walk thru at 12 pm. I was told that we would not be able to rent the home anymore due the home being invested with German roaches and that it would be inadvisable to move in, because the the treatment would begin in a few days but all the baby ***** eggs have to hatch before they can spray again but if I want I can move in between treatments, but youre stuff may be contaminated I asked to be refunded all that I paid for this property and was told that I would not get my application fee back. I believe this is an exterminating circumstance and should receive my full payment back of $110. The policy of non refundable is set in place for individuals that do not qualify or can not commit to a lease. I signed the lease, I paid the deposit, I paid the prorated rent. I scheduled water turn on. I wrote the vacate notice to my current residence with the forwarding address. Trusting central Texas property management LLC would fulfill theyre end of the deal. I suggested renting a separate property that they had available, I was told we have nothing available right now or coming soon not even 24 hours later the property **** ************ B Temple Texas ***** was back on their website advertised as NEW and available. The reason I am contacting you is because I believe this company purposefully charges individuals fees and takes the profit. I would describe them as slumlordsI believe when I was assessed as willing and good tenant the company had NO intention of fulfilling the service.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Audrey S

    1 star

    11/17/2022

    This company take advantage of Veterans and military personnel. Their lease is structured to make it impossible for tenants to get their security deposit back, in addition they make up fraudulent charges to steal your money, most tenants end up not only losing their deposit but get sent a large bill with outrageous charges. Make sure you take photos of everything, fortunately for me, I was warned by the past tenants about their fraudulent practices and advised to take lots of photos, so happy I listened. they rented me a property knowing there was a rat infestation under the house, making me ill. Inspection every 6 months, always pass with flying colors but made-up outrages charges totaling over $2100 after I moved out. This after I was told the owners was selling the property because they wanted to rent it for a lot more money.Stay far away from this Company, they are bad news

    Central Texas Property Management LLC Response

    11/17/2022

    We regret that you were not satisfied with the move out process from the property. Unfortunately, quite a bit of work had to be done to meet the standards and terms of your lease. We are dedicated to preserving the condition of our owner's homes and many of them are also active duty military or veterans. All of the charges were made in accordance with the lease and policies that you signed when renting the home. Best of luck to you.

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