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Rich Auntie

Rich Auntie

$15.00 USD
$15.00 USD
Liquid error (snippets/price line 86): divided by 0% OFF Sold out
Tax included. Shipping calculated at checkout.

Notes:

  • Top: Delicate saffron threads, sweet anise, whisper of eucalyptus.
  • Middle: Luscious black currants, earthy basil, hint of green.
  • Base: Dark musk, tonka bean, fennel, sensual amber.

Rich Auntie exudes a luxurious aroma of sweet anise, delicate saffron, and hints of refreshing eucalyptus. Imagine the richness of ripe black currants, balanced with earthy basil and a touch of greenery. Warm notes of dark musk, tonka bean, fennel, and amber linger, creating an indulgent scent experience.

Shipping Info

Shipping Carrier: Orders are shipped via trusted carriers such as USPS or UPS. Please note that shipping costs are not included in the product price.

Responsibility Disclaimer: CrackledFlame is not responsible for lost, delayed, or damaged packages during transit.

Lost or Damaged Packages:

  • Contacting the Carrier: If your package is lost or arrives damaged, we recommend reaching out directly to the shipping carrier for immediate assistance.

  • Assistance from CrackledFlame: You can also contact CrackledFlame for support at support@crackledflamecc.com, and we will assist you in initiating a package search or claim with the carrier.

Damage Claims Process:

  • Required Information: In the event of damage, please provide clear images showcasing the damage along with your order number/receipt. It's important to note that damage claims cannot be filed or processed without proof of purchase from CrackledFlame.

  • Claim Period: Claims must be submitted within 14 days of the delivery date to be considered. Beyond this period, claims may not be accepted.

We appreciate your understanding and cooperation. At CrackledFlame, we strive to ensure the best possible shipping experience for our valued customers. If you have any questions or concerns, feel free to reach out to us at support@crackledflamecc.com

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Pick-Up Order Guidelines for Crackled Flame

Order Placement:

  1. Online Orders: Place your pick-up orders conveniently through our official website or designated online platforms.
  2. Confirmation and Notification: Await an email or text notification confirming your order's readiness before planning your pick-up.

Pick-Up Location and Hours:

  1. Location: Collect your orders at our designated pick-up spot located at [4115 Louetta Rd, Spring, TX].
  2. Operating Hours: Pick-up times are available Monday to Friday, from 9:00 AM to 6:00 PM.

Requirements at Pick-Up:

  1. Order Confirmation: Bring a copy of your order confirmation (digital or printed) for swift processing.
  2. ID Verification: A valid photo ID is required for order verification during pick-up.

Efficient Process:

  1. Processing Time: Orders are processed promptly; expect a quick turnaround within [1-3 business days.]

 

Refunds & Returns

At CrackledFlame, we appreciate your choice to shop with us and want to ensure your satisfaction with our products. Please take a moment to review our refund policy.

1. All Purchases are Final:

  • All purchases are considered final sale. Due to the unique nature of our handmade products, we are unable to offer returns.

2. Quality Assurance:

  • We take pride in the craftsmanship of our handmade products. Variations in color and texture are natural and contribute to the uniqueness of each item, without compromising quality.

3. Defective or Damaged Products:

  • If you believe you have received a defective or damaged product, please contact us at support@crackledflamecc.com.
  • Provide clear images of the product and your order number/receipt. Proof of purchase from CrackledFlame is required.

4. Commitment to Satisfaction:

  • While returns are not offered, we are committed to your satisfaction. Our team will work diligently to address and resolve any issues you may encounter.

5. Discoloration Advisory:

  • Please be aware that changes in temperature and light may lead to discoloration over time.

6. Contact Us:

  • If you have any questions or concerns, please do not hesitate to reach out to us at support@crackledflamecc.com

Thank you for your understanding and for choosing CrackledFlame. We look forward to serving you with exceptional products and customer care.

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