Reading reviews and handing out bonuses at our quarterly team meeting

Hi there!

I’m so thankful for all our baristas and our incredibly supportive community. The neighborhood love definitely keeps me going, and I owe Dear Diary’s success to it.

We started a tradition of giving our baristas a $5.00 bonus for each 5 star review that mentions them by name, mostly to acknowledge their influence over Dear Diary’s vibe.

I just wanted to throw that out there in case you had an exceptional experience with someone on our team and wanted to throw kudos their way.

Thanks again <3

— Litsa