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Hotel Management and Operations, O'Fallon, Rutherford 9780470177143 PB+=
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eBay item number:333752731183
Item specifics
- Condition
- PublishedOn
- 2010-02-19
- ISBN
- 9780470177143
- EAN
- 9780470177143
- Publication Year
- 2010
- Type
- Textbook
- Format
- Trade Paperback
- Language
- English
- Publication Name
- Hotel Management and Operations
- Item Height
- 0.9in
- Item Length
- 9.1in
- Publisher
- Wiley & Sons, Incorporated, John
- Item Width
- 7.5in
- Item Weight
- 27.3 Oz
- Number of Pages
- 512 Pages
About this product
Product Information
This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
0470177144
ISBN-13
9780470177143
eBay Product ID (ePID)
109313202
Product Key Features
Publication Name
Hotel Management and Operations
Format
Trade Paperback
Language
English
Publication Year
2010
Type
Textbook
Number of Pages
512 Pages
Dimensions
Item Length
9.1in
Item Height
0.9in
Item Width
7.5in
Item Weight
27.3 Oz
Additional Product Features
Lc Classification Number
Tx911.3.M27h663 2009
Edition Number
5
Table of Content
Chapter 1: Overview Chapter 2: Organization Chapter 3: General Managers: A View at the Top Chapter 4: Operations: Rooms Chapter 5: Operations: Housekeeping, Engineering and Security Chapter 6: Food and Beverage Division Chapter 7: Marketing and Associated Activities Chapter 8: Financial Control and Information Management Chapter 9: Human Resources Policy Management
Copyright Date
2011
Topic
Industries / Hospitality, Travel & Tourism
Lccn
2009-033114
Dewey Decimal
647.94/068
Intended Audience
College Audience
Dewey Edition
22
Illustrated
Yes
Genre
Business & Economics
Item description from the seller
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Value Added Tax Number:
- GB 724498118
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eBay item number:333752731183
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-***1 (416)- Feedback left by buyer.
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I will not be buying from this seller again. Ad description "very good". Seller did not package and ship hardcover book with the precautions as I expected. As a result, the book arrived damaged.
t***j (150)- Feedback left by buyer.
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Had to repurchase the book because the first one arrived badly damaged during transit. I contacted seller 3 times with no response but went ahead and recorder. Seller finally replied after I repurchased the second copy thanking me for my order. So had to buy this book twice and pay shipping twice. Second order arrived in good shape but packing still thin.
p***o (249)- Feedback left by buyer.
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Received a different cover than pictured, but everything else was great. Condition is good for the cost.
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