Custom orders are welcomed. I will gladly consider any custom order as long as I feel it is within my skill set and that I have or can acquire the right piece of wood for the job. I will provide an estimate of the cost as well as when the item will be ready for shipping. Approximately 20% of my sales are custom orders.

Never subject wood products to a microwave or dishwasher, or soak the piece in water. For food vessels such as salad bowls, simply wipe clean with mild soapy water and hand dry right away. After repeated uses the finish may begin to breakdown, in which case simply wipe on a thin coat of mineral oil or my own Wood Butter made from 100% Beeswax and food grade mineral oil, and allow to dry. Vegetable or other cooking oils are not recommended as they can go rancid.

For decorative pieces, simply dust with a soft dry cloth.

If you see an item you like and want more detailed measurements, just send me a quick note.

Spalting is a form of wood coloration caused by fungi when logs start to decay. The spalting process, left unchecked, can cause the log or piece of wood to lose strength to the point where it is unworkable. The key is to get to the wood when it is still solid but has spalted long enough to develop the characteristic colour variations and in some species, distinctive black lines associated with spalting. Maple and Beech in particular develop beautiful spalting patterns.

A burl is a tree growth in which the grain has grown in a deformed manner. It is commonly found in the form of a rounded outgrowth on a tree trunk or branch that is filled with small knots from dormant buds. It's not much to look at on the outside, covered with bark, but it can be stunningly beautiful, and always unique on the inside. A burl usually grows when the tree undergoes some form of stress - an injury, virus, or fungal infection. Because burls are quite rare, and usually more difficult to work with, pieces made from Burl wood are more expensive.

I care about our environment and as a result I either make my own boxes by using recycled cardboard packages or simply re-use other cardboard boxes that are a suitable size. All items are packaged carefully so as to prevent the possibility of damage during transit.

When ordering multiple items, Etsy will often calculate the shipping costs assuming a separate parcel for each item, thus greatly increasing the shipping cost. In many cases I am able to package multiple items together for the same or a slightly higher cost as shipping one item. If you are interested in purchasing more than one item, please message me and I will be able to provide a more accurate shipping estimate.

Different shops have different approaches when it comes to offering free shipping. I believe that the fairest approach to all my customers is to be transparent about my pricing. I believe that I price my finished items very competitively and I do my best to minimize shipping costs (I have a Canada Post account that offers discounted shipping which I pass directly on to you).