If your item arrives damage you will need to contact me within 3 days after delivery so I can send a replacement right away.

Please note that I will ask for pictures of the item that is damage.

Personalize or custom orders are not entitle for refunds, but will replace or exchange.

If you receive a wrong order due to the shop being at fault [meaning that you received something different than what is in the purchase receipt ] please contact me within 3 days after delivery so I can make arrangements and send the correct order.

If the buyer places a wrong order the shop will not be held accountable or allow a bad review for it is the buyer's responsibility to verify the order at checkout before finalizing the purchase.

Within 24 hours of purchase or before approving the preview if you have request to personalize your order. Once preview has been approve it means it is in printing process. Once order has been printed you can no longer cancel the order. Personalized or Custom Orders can NOT be cancel.

As of July 2020, Meraki Planners no longers accepts returns or exchanges on orders. Make sure to ask questions if you have any, look at display photos, and be sure that Meraki Planners offers what you are needing and verify your order at checkout before finalizing it.

Shipping fees are fees impose by the US Postal Service. It is a service provided by the US Postal Service not Meraki Planners thus meaning that shipping fees are NOT refundable.

As of July 2020, Meraki Planners no longer accepts returns or offers exchanges. Please verify what you are purchasing at checkout before finalizing your order.

The buyer will have to place a new and correct order.

As of July 2020, Meraki Planners no longer accepts returns or offers exchanges. Please verify what you are purchasing at checkout before finalizing your order.

The buyer will have to place a new and correct order.

Contact Meraki Planners right away with the correct address.

Meraki Planners will not be responsible if it is shipped else where. Make sure you review your order before placing it.

As of October 2019 Meraki Planner does not do custom layouts/planners.

If your order did not arrive, was lost, or was stolen the buyer must file a claim with the postal service office so the postal service office can investigate what happened and so they can then refund the lost or stolen item. They will ask you for details and an invoice. Meraki Planners can provide you with your invoice and file claim link. Meraki Planners does not refund lost or stolen orders. A new order must be placed.