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National Guideline Centre (UK). Hearing loss in adults: assessment and management. London: National Institute for Health and Care Excellence (NICE); 2018 Jun. (NICE Guideline, No. 98.)

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Hearing loss in adults: assessment and management.

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10Management of earwax

10.1. Introduction

Earwax (cerumen) is produced by cells lining the ear canal and works to protect the ear canal by keeping it clean and healthy. Wax is normally self-clearing but, if there is disruption to the normal movement of wax, it can build up in the ear canal. This build-up of wax can occur for many reasons, including using hearing aids, if cotton buds or other objects are inserted into the ear canal or if there has been previous surgery. Excessive hair in the ear canal can also prevent the easy flow of wax. Build-up of earwax can block the ear canal (impaction) giving a temporary hearing loss and discomfort and can contribute to outer ear infections (otitis externa). Hearing loss due to impacted wax can be frustrating and stressful and, if untreated, can contribute to social isolation and depression. Wax in the ear canal can also prevent adequate clinical examination of the ear, delaying assessment and management; for example, audiologists cannot test hearing or prescribe and fit hearing aids and doctors cannot examine the eardrum if the ear canal is blocked with wax.

The main approaches to removing earwax include the use of wax softeners (such as olive oil drops, sodium bicarbonate drops, or water) prior to mechanical removal using electronically controlled irrigation of the ear canal (flushing the wax out using water), or microsuction (using a vacuum to suck the wax out). It is not clear which earwax removal approach is the most effective and in which setting this should take place. Currently there is considerable variation in practice; people are inappropriately given ear drops for weeks without effect, irrigation in primary care may not be available and many are referred to ENT services for wax removal. Using secondary care services for earwax removal has considerable resource implications. There is a need for quick, efficient and cost-effective wax removal. This chapter examines the most effective method and the most appropriate setting for wax removal.

10.2. Review question: What is the most clinically and cost-effective method of removing earwax?

For full details see review protocol in appendix C.

Table 24. PICO characteristics of review question.

Table 24

PICO characteristics of review question.

10.2.1. Clinical evidence

One Cochrane systematic review was identified18. References from this review, and other identified systematic reviews and meta-analyses, were checked and studies included in these reviews were only included if they matched our protocol. The systematic reviews and meta-analyses were not included.

Eleven trials reported in 12 papers were included in the review;19,24,25,39,45,57,63,80,94,95,101,118 these are summarised in Table 25 below. Coppin 200824 reported short-term results and Coppin 201125 reported long-term results of the same trial. Seven studies compared earwax softeners alone, 11 compared earwax softeners followed by syringing or irrigation, and 2 primarily studied earwax softeners. No studies explicitly looked at hearing aid users as a special group, and we were therefore unable to use subgroup analysis.

Table 25. Summary of studies included in the review.

Table 25

Summary of studies included in the review.

The term ‘irrigation’ can be used to refer to irrigation of the external ear canal either using a syringe or using an electronic irrigator. Both methods adopt the principle of using water to flush out earwax and therefore, in this section on clinical evidence, the term ‘irrigation’ is used to refer to both or either method of wax removal. Most of the papers referred to were written at a time when manual syringing was an accepted method of irrigation and the principles they outline, in discussion of the attributes of cerumenolytics or wax-softening agents, are relevant to irrigation by both techniques.

No studies on mechanical removal other than by irrigation were identified.

Evidence from these studies is summarised in the clinical evidence summary below (Table 26). See also the study selection flow chart in appendix E, forest plots in appendix K, study evidence tables in appendix H, GRADE tables in appendix J and excluded studies list in appendix L.

Table 26. Clinical evidence summary: water ear drops (repeated application) versus no treatment for earwax.

Table 26

Clinical evidence summary: water ear drops (repeated application) versus no treatment for earwax.

10.2.1.1. Ear drops alone compared with no treatment

Table 27. Clinical evidence summary: sodium bicarbonate ear drops (repeated applications) versus no treatment for earwax.

Table 27

Clinical evidence summary: sodium bicarbonate ear drops (repeated applications) versus no treatment for earwax.

Table 28. Clinical evidence summary: chlorobutanol ear drops (repeated applications) versus no treatment for earwax.

Table 28

Clinical evidence summary: chlorobutanol ear drops (repeated applications) versus no treatment for earwax.

10.2.1.2. Ear drops (alone) compared with each other

Table 29. Clinical evidence summary: sodium bicarbonate ear drops versus water (repeated applications) for earwax.

Table 29

Clinical evidence summary: sodium bicarbonate ear drops versus water (repeated applications) for earwax.

Table 30. Clinical evidence summary: chlorobutanol ear drops versus water (repeated applications) for earwax.

Table 30

Clinical evidence summary: chlorobutanol ear drops versus water (repeated applications) for earwax.

Table 31. Clinical evidence summary: chlorobutanol ear drops versus sodium bicarbonate ear drops (repeated applications) for earwax.

Table 31

Clinical evidence summary: chlorobutanol ear drops versus sodium bicarbonate ear drops (repeated applications) for earwax.

Table 32. Clinical evidence summary: chlorobutanol (Cerumol) ear drops versus almond oil (repeated applications) for earwax.

Table 32

Clinical evidence summary: chlorobutanol (Cerumol) ear drops versus almond oil (repeated applications) for earwax.

Table 33. Clinical evidence summary: hydrogen peroxide urea solution ear drops compared with chlorobutanol ear drops (repeated applications) for earwax.

Table 33

Clinical evidence summary: hydrogen peroxide urea solution ear drops compared with chlorobutanol ear drops (repeated applications) for earwax.

10.2.1.3. Earwax softeners compared with no intervention prior to irrigation

Table 34. Clinical evidence summary: water ear drops 15 minutes prior to syringing compared with no ear drops prior to syringing for earwax.

Table 34

Clinical evidence summary: water ear drops 15 minutes prior to syringing compared with no ear drops prior to syringing for earwax.

Table 35. Clinical evidence summary: sodium bicarbonate ear drops 30 minutes prior to syringing compared with no ear drops prior to syringing for earwax.

Table 35

Clinical evidence summary: sodium bicarbonate ear drops 30 minutes prior to syringing compared with no ear drops prior to syringing for earwax.

Table 36. Clinical evidence summary: hydrogen peroxide urea ear drops 30 minutes prior to syringing compared with no ear drops prior to syringing for earwax.

Table 36

Clinical evidence summary: hydrogen peroxide urea ear drops 30 minutes prior to syringing compared with no ear drops prior to syringing for earwax.

Table 37. Clinical evidence summary: olive oil ear drops 30 minutes prior to syringing compared with no ear drops prior to irrigation for earwax.

Table 37

Clinical evidence summary: olive oil ear drops 30 minutes prior to syringing compared with no ear drops prior to irrigation for earwax.

10.2.1.4. Earwax softeners to facilitate immediate irrigation: comparing ear drops against each other

Table 38. Clinical evidence summary: chlorobutanol solution ear drops 15 minutes prior to syringing compared with saline ear drops 15 minutes prior to syringing for earwax.

Table 38

Clinical evidence summary: chlorobutanol solution ear drops 15 minutes prior to syringing compared with saline ear drops 15 minutes prior to syringing for earwax.

Table 39. Clinical evidence summary: hydrogen peroxide urea solution ear drops 30 minutes prior to syringing compared with sodium bicarbonate 30 minutes prior to syringing for earwax.

Table 39

Clinical evidence summary: hydrogen peroxide urea solution ear drops 30 minutes prior to syringing compared with sodium bicarbonate 30 minutes prior to syringing for earwax.

Table 40. Clinical evidence summary: hydrogen peroxide urea eardrops 30 minutes prior to syringing compared with olive oil (ear drops 30 minutes prior to syringing for earwax.

Table 40

Clinical evidence summary: hydrogen peroxide urea eardrops 30 minutes prior to syringing compared with olive oil (ear drops 30 minutes prior to syringing for earwax.

Table 41. Clinical evidence summary: hydrogen peroxide urea solution ear drops up to 2 applications with 15 minutes waits compared with sodium chloride (saline) ear drops up to 2 applications with 15 minute waits for earwax immediately prior to irrigation.

Table 41

Clinical evidence summary: hydrogen peroxide urea solution ear drops up to 2 applications with 15 minutes waits compared with sodium chloride (saline) ear drops up to 2 applications with 15 minute waits for earwax immediately prior to irrigation.

10.2.1.5. Earwax softeners to facilitate delayed irrigation: comparing ear drops against each other

Table 42. Clinical evidence summary: docusate solution ear drops (repeated applications) prior to delayed syringing compared with sodium bicarbonate solution ear drops (repeated applications) prior to delayed syringing for earwax.

Table 42

Clinical evidence summary: docusate solution ear drops (repeated applications) prior to delayed syringing compared with sodium bicarbonate solution ear drops (repeated applications) prior to delayed syringing for earwax.

Table 43. Clinical evidence summary: olive oil ear drops (repeated applications) prior to delayed syringing compared with sodium bicarbonate solution ear drops (repeated applications) prior to delayed syringing for earwax.

Table 43

Clinical evidence summary: olive oil ear drops (repeated applications) prior to delayed syringing compared with sodium bicarbonate solution ear drops (repeated applications) prior to delayed syringing for earwax.

Table 44. Clinical evidence summary: docusate solution ear drops (repeated application) prior to delayed syringing versus oil ear drops (repeated applications) prior to delayed syringing for earwax.

Table 44

Clinical evidence summary: docusate solution ear drops (repeated application) prior to delayed syringing versus oil ear drops (repeated applications) prior to delayed syringing for earwax.

Table 45. Clinical evidence summary: water 15 minutes prior to syringing compared with oil ear drops (repeated applications for 3 days) prior to delayed syringing for earwax.

Table 45

Clinical evidence summary: water 15 minutes prior to syringing compared with oil ear drops (repeated applications for 3 days) prior to delayed syringing for earwax.

10.2.1.6. Clinic irrigation versus other strategies

Table 46. Clinical evidence summary: ear drops plus home syringing kit versus ear drops plus irrigation in GP clinic for earwax.

Table 46

Clinical evidence summary: ear drops plus home syringing kit versus ear drops plus irrigation in GP clinic for earwax.

Table 47. Clinical evidence summary: clinic irrigation following oily ear drops compared with oily ear drops alone for earwax.

Table 47

Clinical evidence summary: clinic irrigation following oily ear drops compared with oily ear drops alone for earwax.

10.2.1.7. Summary of the clinical evidence

Table 48. Summary of evidence for ear drops for treating earwax (i) alone.

Table 48

Summary of evidence for ear drops for treating earwax (i) alone.

Table 49. Evidence for ear drops for treating earwax (ii) directly before irrigation.

Table 49

Evidence for ear drops for treating earwax (ii) directly before irrigation.

Table 50. Evidence for ear drops for treating earwax (iii) for a number of days before irrigation.

Table 50

Evidence for ear drops for treating earwax (iii) for a number of days before irrigation.

10.2.2. Economic evidence

10.2.2.1. Published literature

One health economic study was identified that compared self-irrigation, irrigation at primary care and no treatment and has been included in this review.23 This is summarised in the health economic evidence profile below (Table 51) and the health economic evidence table in appendix I.

Table 51. Health economic evidence profile: softeners followed by self-irrigation versus softeners followed by clinical irrigation versus no treatment.

Table 51

Health economic evidence profile: softeners followed by self-irrigation versus softeners followed by clinical irrigation versus no treatment.

See also the health economic study selection flow chart in appendix F.

10.2.2.2. Unit costs

See appendix P.

10.2.3. Evidence statements

Clinical

Ear drops alone compared with no treatment
  • There was a clinically important benefit for absence of impacted wax at 5 days when using water or sodium bicarbonate compared with no treatment (very low quality evidence, 1 study).
  • There was no clinically important benefit when using chlorobutanol compared with no treatment (very low quality evidence, 1 study).
Ear drops (alone) compared with each other
  • There was a clinically important benefit for absence of impacted wax at 5 days when using chlorobutanol compared with almond oil but a clinically important benefit for discontinuation due to adverse events when using almond oil (very low quality evidence, 1 study).
  • There was a clinically important benefit of chlorobutanol compared with sodium bicarbonate for absence of impacted wax at 5 days (very low quality evidence, 1 study).
  • There was no clinically important difference for absence of impacted wax at 5 days when using sodium bicarbonate or chlorobutanol compared with water (very low quality evidence, 1 study).
  • There was no clinically important difference in the need for further management of wax when using hydrogen peroxide urea solution compared with chlorobutanol but there was a clinically important benefit of hydrogen peroxide urea in reported side effects (very low quality evidence, 1 study).
Earwax softeners compared with no intervention 15 to 30 minutes prior to irrigation
  • There was a clinically important benefit of water before irrigation for number of attempts needed to syringe until visibly clear of wax (low quality evidence, 1 study).
  • There was a clinically important benefit of hydrogen peroxide urea and olive oil compared with no intervention for wax clearance by 5 minute syringing (low quality evidence, 1 study).
  • There was no clinically important difference in wax clearance by 5 minute syringing when using sodium bicarbonate (low quality evidence, 1 study).
Earwax softeners to facilitate immediate irrigation: comparing ear drops against each other
  • There was a clinically important benefit of chlorobutanol compared with saline drops for complete visualisation of tympanic membrane after syringing and there were no reported adverse events prior to syringing (low quality evidence, 1 study).
  • There was no clinically important difference in wax clearance by 5 minute syringing when using hydrogen peroxide urea compared with sodium bicarbonate (low quality evidence, 1 study) but there was a clinically important benefit of sodium bicarbonate for discomfort prior to syringing (very low quality evidence, 1 study).
  • There was no clinically important difference in wax clearance by 5 minute syringing when using hydrogen peroxide urea compared with olive oil (moderate quality evidence, 1 study) but there was a clinically important benefit of oil for discomfort prior to syringing.
Earwax softeners to facilitate delayed irrigation: comparing ear drops against each other
  • There was no clinically important difference in complete visualisation of the tympanic membrane after the first syringing attempt when using hydrogen peroxide urea compared with saline solution but there was a clinically important benefit of saline for complete visualisation of the tympanic membrane after the second syringing attempt and for reported adverse events from ear drops (low quality evidence, 1 study).
  • There was no clinically important difference in successful syringing attempts at 3 days when using docusate compared with sodium bicarbonate (high quality evidence, 1 study) but there was a clinically important benefit of sodium bicarbonate for less adverse events (otitis externa; low quality evidence, 1 study).
  • There was no clinically important difference in successful syringing at 3 days (moderate quality evidence, 1 study) and in adverse events (otitis externa) when using olive oil compared with sodium bicarbonate (very low quality evidence, 1 study)
  • There was no clinically important difference in successful syringing at 3 days (moderate quality evidence, 1 study) and adverse events (otitis externa; very low quality evidence, 1 study) when using docusate solution compared with oil.
  • There was no clinically important difference in wax clearance at up to 5 syringes (low quality evidence, 1 study) and ease of syringing (very low quality evidence, 1 study) when comparing water to oil.
Clinic irrigation compared with other strategies
Ear drops plus home syringing kit versus ear drops plus irrigation in GP clinic for earwax
  • There was a clinically important benefit of clinic irrigation compared with home syringing for absence of impacted wax at 1–2 week follow-up (low quality evidence, 1 study) and for adverse events (discomfort during treatment; low quality evidence, 1 study).
  • There was a clinically important benefit of home syringing for repeated consultation for wax related symptoms within 2 years (very low quality evidence, 1 study).
  • There was no clinically important difference in change in symptom score (very low quality evidence, 1 study), otitis externa and perforation at follow-up (very low quality evidence, 1 study), discomfort and dizziness during treatment (very low quality evidence, 1 study).
Clinic irrigation following ear drops compared with ear drops alone
  • There was a clinically important benefit of clinic irrigation for hearing improvement by at least 10 dB HL pure tone average (0.5, 1, 2 and 4 kHz) (moderate quality evidence, 1 study) and for improvement in hearing (low quality evidence (low quality evidence, 1 study).

Economic

  • One cost–utility analysis found that attending a GP for wax removal after using softeners was not cost effective compared with no treatment for treating earwax when the benefit was measured using EQ-5D (ICER: £32,136 per QALY gained) but was cost effective compared with no treatment when the benefit was measured using HUI3 (ICER: £3,211 per QALY gained). This analysis was assessed as partially applicable with potentially serious limitations.

10.2.4. Recommendations and link to evidence

Recommendations
15.

Offer to remove earwax for adults in primary care or community ear care services if the earwax is contributing to hearing loss or other symptoms, or needs to be removed in order to examine the ear or take an impression of the ear canal.

16.

When carrying out ear irrigation in adults:

  • use pre-treatment wax softeners, either immediately before ear irrigation or for up to 5 days beforehand
  • if irrigation is unsuccessful:
    1. repeat use of wax softeners or
    2. instil water into the ear canal 15 minutes before repeating ear irrigation
  • if irrigation is unsuccessful after the second attempt, refer the person to a specialist ear care service or an ear, nose and throat service for removal of earwax.

17.

Consider ear irrigation using an electronic irrigator, microsuction or another method of earwax removal (such as manual removal using a probe) for adults in primary or community ear care services if:

  • the practitioner (such as a community nurse or audiologist):
    1. has training and expertise in using the method to remove earwax
    2. is aware of any contraindications to the method
  • the correct equipment is available.

18.

Do not offer adults manual ear syringing to remove earwax.

19.

Advise adults not to remove earwax or clean their ears by inserting small objects, such as cotton buds, into the ear canal. Explain that this could damage the ear canal and eardrum, and push the wax further down into the ear.

Research recommendation
3.

What is the clinical and cost effectiveness of microsuction compared with irrigation to remove earwax?

Relative values of different outcomesThe outcomes identified as critical outcomes for this review were health-related and hearing-related quality of life, any outcomes related to wax removal, for example ability or ease of removal, and adverse events such as perforations or infections.
Pure tone audiometry was identified as an important outcome.
Quality of the clinical evidenceThe evidence found was very limited with mainly single studies made up of small numbers comparing interventions. The majority of the evidence ranged from low to very low quality. This was mainly due to risk of bias in patient selection and allocation where adequate descriptions were not provided and to indirectness as several papers do not include enough detail to determine whether children were included.
The guideline committee noted the majority of the studies compared 2 alternative interventions or investigated the timing or combinations of interventions rather than comparing treatment with no treatment. Only 1 study compared the use of earwax softeners to no treatment.
Ear drops alone:
The evidence showed that there was a clinically important benefit in using ear drops, specifically water or sodium bicarbonate, compared with no treatment to remove impacted wax. Chlorobutanol did not show a clinically important benefit.
When different ear drops were compared with each other, chlorobutanol was found to have a clinically important benefit compared with almond oil and to sodium bicarbonate. Both chlorobutanol and sodium bicarbonate showed clinically important benefits compared with water and hydrogen peroxide urea was more clinically beneficial than chlorobutanol.
Eardrops used to facilitate irrigation:
When compared with no treatment, water, hydrogen peroxide and olive oil had a clinically beneficial effect but there was no clinically important benefit of sodium bicarbonate in facilitating immediate irrigation.
When comparing ear drops against each other, the only clinically important benefit observed was when chlorobutanol was compared with saline drops prior to immediate syringing.
No clinically important differences were observed when ear drops were compared with each other prior to delayed irrigation.
Clinical irrigation compared with other strategies:
There was a clinically important benefit for successful removal of wax when this was performed by syringing in a clinic compared with removal using home kits.
Adverse events were generally not well reported but there was mostly a small or no clinically important difference between the different ear wax softeners used and when comparing removal by syringing in a clinic to home kits.
On the whole, the evidence does suggest that there is a clinical benefit in using an earwax softener such as water or sodium bicarbonate either as the sole treatment, or to facilitate irrigation. However, due to the limitations of the evidence, it was difficult to conclude that there is clear advantage of using one particular softener over another.
The committee noted that earwax removal may be an urgent requirement in order to exclude this as a cause of hearing loss and avoid delay in treatment of underlying pathology.
The committee noted the absence of comparative evidence regarding the method of earwax removal.
Trade-off between clinical benefits and harmsThe committee discussed the importance of managing earwax in people with hearing loss. The presence of impacted wax prevents examination of the ear, and makes it impossible to perform accurate audiometry or take an ear mould impression. People who wear hearing aids are more likely to have impacted wax due to the hearing aid preventing wax from being excreted naturally. Although the committee agreed that the evidence was weak when considering one treatment over another, it was accepted that it is standard practice to treat earwax because it is not possible to manage a person’s hearing loss clinically without removing earwax when present, nor is it safe to manage hearing loss without excluding conditions like chronic infection by examination of the eardrum. The committee considered it important to stress that the removal of earwax should be provided as part of basic management of patients, and made a consensus recommendation for the circumstances in which earwax should be removed.
The committee agreed that wax can be removed under direct vision or a microscope using a probe in certain situations when wax build up is minimal and sited near the meatus rather than impacted earwax deep in the canal, but research and discussion should be focused towards situations where this would not be the case.
The committee noted the clinical benefit of ear irrigation as opposed to ear drops alone. In current practice, wax softeners are the standard intervention in primary care, followed by irrigation if unsuccessful.
Irrigation of the ear canal should be undertaken using warm water and an electronic ear irrigation machine with a variable pressure control. A jet tip is used to angle the flow of water along the top of the posterior wall. Historically ear syringing was used and this is evident in the papers reviewed. The effect is the same but irrigation is a much safer method and syringing is now contraindicated because of adverse effects, namely trauma.
Ear irrigation may be unsafe for some patients. The committee noted that the NICE clinical knowledge summary on ear irrigation includes contraindications for ear irrigation, and considered it important to signpost clinicians to this resource. Contraindications include perforation of the tympanic membrane, previous ear surgery, ear infection, previous problem with irrigation, and presence of a foreign body in the ear.
The evidence demonstrated the benefit of using earwax softeners before ear irrigation, however the evidence was not strong enough to recommend a specific type of softener between oil, sodium bicarbonate or water. The committee recognised that it is currently common practice to use sodium bicarbonate or olive oil, although there is wide variation in practice amongst clinicians and personal preference plays a strong role, as does the type of the earwax. The evidence indicated that water is as clinically effective as other types of softeners and could be used as an alternative. The committee considered that clinical judgement should be used to determine which softener is most appropriate for the patient. Clinicians should also consider cost as a factor in their decision-making.
Adverse events (such as irritation, otitis externa and perforation of ear drum) were reported in the evidence for hydrogen peroxide before irrigation, but the committee noted that the majority of studies did not report adverse events, so no conclusions could be drawn about adverse events of other treatments. The committee noted that sodium bicarbonate can also cause irritation. In contrast, there is some evidence that favours hydrogen peroxide alone (without irrigation). The committee noted the risk of potential confounding, for example if patients have used a cotton bud at the same time as the softener. The committee confirmed that hydrogen peroxide is no longer used in most clinical settings; however, it is available in pharmacies and is commonly used by the public in self-management. There is no evidence that hydrogen peroxide is more effective than other softeners before irrigation and there is evidence of a risk of adverse events, however overall the committee did not feel that there was sufficient evidence to justify making a negative recommendation about hydrogen peroxide.
There was no high quality evidence in favour of a specified time interval for administering a softener before ear irrigation, however the committee considered that this was a clinically significant issue. In the absence of evidence favouring longer periods of administration, and the impact on patients’ quality of life caused by waiting, the committee agreed by consensus to recommend a timescale of either immediately before irrigation or up to 5 days prior to irrigation. The committee noted that health professionals may not be aware that administering ear drops on the same day as irrigation is an option, and wanted to highlight this for consideration. The impact on resources was noted as additional primary and community care appointments would not be required, but in some cases this would have to be balanced against appointments taking longer if the wax is difficult to remove. There may also be implications for clinic planning, particularly in remote rural areas where patients have limited travel options and may appreciate same day treatment.
Giving the patient advice or a leaflet on the correct method to instil ear drops is valuable to ensure they have effect. The committee also noted that giving advice on measures that may help prevent the build-up of wax is often welcomed by patients.
The committee also noted issues around compliance and whether some patients with cognitive decline or physical limitations are able to administer earwax softeners effectively themselves. The committee suspected that some older patients in this category would not be able to self-administer this treatment, but would instead require instillation of drops by a healthcare professional in the clinic shortly before irrigation.
The committee noted that no evidence was found comparing the clinical or cost effectiveness of irrigation with other mechanical methods, such as microsuction or physical removal with a probe. Microsuction is the method usually employed by ENT services because it is quick and efficient and allows the clinician a good view of the ear canal and drum. It is the method of choice if irrigation has failed or if the person has external or middle ear pathology. The technique, however, is gaining in popularity and is available in some ear care clinics. The committee wished to highlight that microsuction may be considered where available, and where appropriately trained staff can use this technique.
The committee considered that ear syringing with a large metal syringe or similar obsolete equipment is potentially harmful. The design of the syringe and the inability to control the water pressure increases the risk of damage to the ear canal and tympanic membrane. This treatment should no longer be used in current practice. Irrigation using an electronic ear irrigation machine which pumps water into the ear at a controlled pressure is safer.
The committee noted the lack of evidence on the harms associated with the use of cotton buds. The committee agreed cotton buds can present a potential hazard when used by patients or their carers to remove wax themselves, and the importance of highlighting this with a consensus recommendation to warn of the increased risk of infections and causing wax to become impacted by pushing it further into the ear canal. The general advice given is not to insert anything into the ear canal as it is self-cleaning and the only cleaning needed is to gently wipe the conch (bowl) of the external ear with a damp flannel over a finger in order to clean earwax away from the meatus (entrance to the ear canal).
Trade-off between net clinical effects and costsOne UK health economic evaluation was identified, which was carried out as part of an NIHR health technology assessment. This compared 3 options: no treatment; treatment using softeners for a week and self-irrigating (using a bulb irrigator) if the wax does not clear; using softeners for a week and returning to a GP if the wax does not clear. The study described its results as “exploratory and should not be used as a basis for changing policy and practice”.
The committee noted that self-irrigation is not commonly recommended in the UK. There are concerns regarding the safety of self-irrigation, and recommending this approach would conflict with the separate recommendation to advise people not to insert objects into their ears. The committee noted that the ‘exploratory’ study showed that GP-administered irrigation was not cost effective compared with self-irrigation due to very little additional benefit to quality of life from increased effectiveness. However, the committee noted that only 1 clinical study was identified reporting adverse events for self-irrigation. The committee agreed that self-irrigation is a potential method that it needed to consider, but decided that at this stage there is too little evidence regarding its safety for the committee to be confident that such a significant change from current practice would be safe. The committee considered making a recommendation for further research. Although such research would be welcomed, the committee decided that the other questions identified in this guideline are currently higher priorities.
Comparing earwax treatment to no treatment, the committee noted a significant difference in the ICERs depending on which quality of life measure is used: removal was highly cost effective at a threshold of £20,000 per QALY gained when quality of life was measured using HUI3 but not cost effective when EQ-5D was used. The committee agreed that HUI3 is a more appropriate measure of quality of life for people with hearing loss than EQ-5D (see appendix N for more discussion on this issue), and that it appears to be a more appropriate tool in this context, however the committee noted that this study had not found any measurement for a change in utility directly equivalent to the impact of having earwax, and so the results of this study cannot be relied upon.
In addition to the low quality evidence that earwax removal could be cost effective, the committee also noted that current practice is to remove wax, and did not consider any treatment to be an option for consideration as this would not be acceptable to patients.
Regarding the most cost-effective method of removing earwax, the committee was constrained by the lack of clinical evidence regarding methods other than irrigation (such as microsuction). Irrigation has been shown to be effective. The cost of the initial purchase of the machine (around £159) will be split over many hundreds of uses, and so is not significant. Consumables cost only £0.54 per use. Irrigation machines are currently found in some GP surgeries. The major cost involved is the healthcare professional’s time, which is dependent on the number of appointments required to remove the earwax. Microsuction machines are considerably more expensive than irrigation machines. If purchased with a microscope the combined equipment can cost from £7,500 to as much as £14,000 if a high end microscope is used. However, if a loupe (a portable microscope with lower magnification) is used instead of a microscope then the combined cost would instead be between £1,350 and £3,350. The cost of consumables is however still low, expected to be slightly under£3 peruse.
In some areas there are alternative local ear care clinics providing irrigation to which people can be referred. It is not necessary and would not be appropriate to refer people with earwax, without complications, to a hospital service for earwax removal, as this would be unnecessarily more expensive than a primary or community care appointment.
Consequently the committee recommended that earwax removal should be offered as it is likely to be cost effective, and that irrigation should be considered as the method of removal.
Where irrigation is used, softeners should be used before irrigation to increase the rate of success of irrigation. The committee noted that various possible softeners are available that are cheap and similarly priced (all below £3 per bottle, with the cheapest below £1 per bottle). The committee therefore agreed that softeners that can be obtained at a low price and do not carry a risk of adverse effect should be preferred, such as water, sodium chloride or olive oil. Softeners such as water or sodium bicarbonate can be effective if instilled a few minutes before irrigation, or part-way through the irrigation appointment, thus reducing the need for further additional visits and also decreasing delays in care.
The committee noted that no clinical or economic evidence was identified regarding microsuction compared with ear irrigation in either this review or the review of settings for earwax management, despite a common belief among clinicians that microsuction is more clinically effective. The committee also noted that, whereas ear irrigation is widely available, microsuction is less widely available and the equipment is more expensive. The committee therefore recommended that microsuction could be considered where it is already available, but that it cannot recommend that microsuction equipment be routinely purchased.
Other considerationsThe committee also noted that there is a range of treatments available for treating earwax that are inappropriate and should not be used, for example ear candles.
The committee discussed how great the impact of earwax on audibility would be. It was agreed that the measurable difference was probably not more than 10dB in most cases; a level which would give a perceived reduction in loudness of 50%. The committee however recognised that earwax can have a huge impact on quality of life, especially for certain occupations where safety is important. It is likely to have a much greater impact on those who wear hearing aids and find themselves unable to use their aids because of earwax.
The committee is aware of the practice of using regular small quantities of olive or almond oil in order to keep earwax soft and in this way to try to avoid build-up of earwax. This use of oil was not researched and the committee know of no evidence to advise against this practice if it is found to help the individual.

10.3. Review question: What is the most clinically and cost-effective setting for the identification and treatment of earwax?

For full details see review protocol in appendix C.

Table 52. PICO characteristics of review question.

Table 52

PICO characteristics of review question.

10.3.1. Clinical evidence

No relevant clinical studies were identified that compared the identification or treatment of earwax in primary or secondary care in adults who have difficulties hearing and earwax. See study selection flow chart in appendix E and the excluded studies list in appendix L.

10.3.2. Economic evidence

10.3.2.1. Published literature

No relevant health economic studies were identified.

See also the health economic study selection flow chart in appendix F.

10.3.2.2. Unit costs

See appendix P.

10.3.3. Evidence statements

Clinical

  • No relevant clinical studies were identified for this review.

Economic

  • No relevant economic evaluations were identified.

10.3.4. Recommendations and link to evidence

Recommendations Please refer to recommendations in section 10.2.4 on earwax removal methods
Relative values of different outcomesThe committee agreed that the critical outcomes for decision-making were successful earwax removal; improvement in hearing; adverse events related to earwax including perforation, infection, vertigo, bleeding and discomfort; hearing-specific health-related quality of life as reported by validated scales including WHO DAS II, HUI2/HUI3, Cambridge Otology QoL Questionnaire and the SSQ. Further critical outcomes included patient reported disability or benefit; measures validated to demonstrate changes with audiology care in the population under study for example, the Device Orientated Subjective Outcome Scale, Glasgow Hearing Aid Benefit Profile and Hearing Handicap Inventory for the Elderly.
Quality of the clinical evidenceNo relevant clinical studies were identified for this review.
Trade-off between clinical benefits and harmsAs no evidence was found the recommendations were based on consensus of the committee.
The committee discussed the most appropriate setting for routine earwax removal and acknowledged that there was delay in management of earwax and over-referral to secondary ENT services. The committee recognise the build-up of earwax is common, particularly in people who wear hearing aids, and removal of wax is necessary as part of managing the person’s hearing loss.
Management of earwax is usually carried out within primary care but there is variation in how and where physical removal by irrigation or microsuction takes place. In the absence of any evidence the committee made a consensus recommendation for management of earwax, including removal by irrigation or microsuction, to be carried out in a primary or community care setting, unless there are contraindications.
Contraindications for ear irrigation would include cases where wax impaction accompanies the following conditions:
  • The person has (or is suspected to have) a perforation of the tympanic membrane, including grommets.
  • There is a past history of ear surgery.
  • There is a foreign body, including vegetable matter, in the ear canal.
  • There is obvious otitis externa
Or if:
  • Ear drops have been unsuccessful and irrigation is contraindicated
  • Wax removal in primary or community care has been unsuccessful.
In these situations referral should be made to an ENT service.
Microsuction can be used in many cases where ear irrigation is contraindicated such as tympanic membrane perforation, some foreign bodies, mild otitis externa and in some cases of previous ear surgery. The training and experience of the person performing the procedure will dictate the cases they are competent to manage.
The committee discussed the use of microsuction for earwax removal in a number of different environments including GP practices, audiology and community health services. It was noted that the availability of this service is variable, and in some areas people would be referred to ENT for this procedure. The committee agreed that as long as the correct equipment was available and there were health professionals trained to carry out this procedure, it would be appropriate to offer this service within primary or community care settings, and this should be encouraged. The committee noted that dedicated ear care clinic facilities are being set up in some areas.
Ear care clinics provide ear irrigation and microsuction facilities for people with wax. They are usually staffed by audiologists or community nurses and have the additional function of providing hearing aid repairs, batteries and new moulds or tubing. Many offer a drop-in facility. They can offer a convenient one-stop facility for people with hearing aids.
Referring people to ENT services for simple cases of wax removal would not be an appropriate use of ENT resources.
Trade-off between net clinical effects and costsNo health economic evidence was identified for this question.
The committee noted that, in its experience, there is an increasing trend for GP surgeries not to treat patients with uncomplicated earwax in the surgery but to routinely refer them elsewhere or give them long courses of ear drops which, used on their own, are ineffective. This maybe because of a misunderstanding of the difference between ear syringing (no longer advised) and ear irrigation (now the method of choice). If onward referral is to a community setting where a trained healthcare professional performs ear irrigation this can be a very efficient use of resources as the high volume of cases increases efficiency and expertise. However, in some cases people with uncomplicated earwax are being referred to secondary care ENT services. This is not a cost-effective pathway and is an inappropriate use of specialist services that have limited capacity. The committee hence recommended that, unless contraindicated, earwax removal should be conducted in primary care or community care - either GP surgeries or community settings specialising in this service, such as ear care clinics.
Other considerationsThe committee noted the NICE clinical knowledge summary on earwax.
Copyright © NICE 2018.
Bookshelf ID: NBK536541

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