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Reviews (244)
Emily
2024.04.06
Such a great service from Vlad at Dr. IT Services.
Would highly recommend for data retrieval services! Great communication and fair prices.
I'm delighted you had an outstanding experience with my data recovery services at Dr. IT Services. Providing top-notch service with clear communication and competitive pricing is my priority.
Your recommendation means the world to me. I strive to exceed expectations on every job, big or small. From data recovery to computer repairs, I offer reliable IT solutions tailored to each client's needs.
Thank you, Emily, for the wonderful review! I look forward to assisting more customers like yourself in the Birmingham area with all their tech needs.
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Bains Family
2024.03.20
So quick and easy, provided potential solutions to my tech issues and executed fast any efficiently.
Great service couldn’t recommend enough.
I'm thrilled to hear about your positive experience! Thank you for highlighting my efficiency and the quick solutions I provided for your tech issues. I'm always here to help with any computer, laptop, or data recovery needs.
Chris daly
2024.03.03
Swift repair completed on my son’s gaming PC, really pleased with the service and outcome. I’d highly recommend as a happy customer 👍
I'm so glad I could fix your son's gaming PC quickly! It's great to hear you're happy with the service and outcome.
Your recommendation means a lot. I always aim to provide fast, reliable repairs in Birmingham for all computers, including gaming PCs.
If you or your son need any further computer help down the line, feel free to reach out. I'm here to assist!
Sincerely,
Vlad
Amardeep Singh
2024.03.01
Fantastic service!
Sorted out my laptop quickly and at great price!
I recommend him if you need any pc repairs
Thank you so much for the fantastic review! I'm thrilled I could fix your laptop quickly and affordably. Hearing that you'd recommend my PC repair services to others truly means a lot.
My goal is always to provide efficient, reliable, and cost-effective solutions for all your computer needs. If you or anyone you know in Birmingham needs any laptop repair or PC repairs in the future, please don't hesitate to reach out.
Sincerely,
Vlad
SeanR-336
2024.03.01
I asked for him to identify why my laptop was running so slowly and to fix it. He did both things in very quick time - 48 hrs - including a replacement hard drive. Excellent.
Thank you for the kind words and happy to be able to help!Thank you for the kind words and happy to be able to help!
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Matt Peddle
2024.02.26
Vlad went above and beyond to help when I broke my laptop…setting up a new machine and saving all of my files…all over a weekend so I could pick it up on the Monday morning - great communication throughout - absolute life saver!
Hi Matt,
I'm so glad I could help! It's incredibly rewarding knowing that I was able to recover your files and get you back up and running, especially considering the tight timeframe.
I understand how important your data can be, and I always strive to go the extra mile to ensure its safety and a smooth transition to your new machine. Your kind words and positive review truly mean a lot to me.
Thank you for choosing Dr IT Services, and please don't hesitate to reach out if you have any further questions or need assistance in the future.
Sincerely,
Vlad
MattP-489
2024.02.26
Vlad went above and beyond to help when I broke my laptop…setting up a new machine and saving all of my files…all over a weekend so I could pick it up on the Monday morning - great communication throughout - absolute life saver!
Thank you for the kind words! Happy to be of service!Thank you for the kind words! Happy to be of service!
Caroline Leonard
2024.02.24
Friendly, efficient service at a great price! Strongly recommend.
Thank you for your kind words, Caroline. I'm thrilled to know that you found our laptop battery replacement service friendly and efficient, and that you found my pricing to be great. Your strong recommendation is greatly appreciated!
Malcolm Peterman
2024.01.30
Vlad sorted out my laptop quickly and expertly at a comptetive price. He gave extra advice without charge. I strongly belive he is highly competant , reliable and honest.
I recommend him if you have computer problems!
Malcolm P, Birmingham
Dear Malcolm,
I can't thank you enough for your wonderful review. It was my pleasure to sort out your laptop issue at Dr IT Services here in Birmingham. I'm really glad to hear that you found the service quick, expert, and competitively priced.
Offering extra advice without charge is part of my commitment to providing comprehensive care to my customers. Your words reaffirm my dedication to being reliable, competent, and honest in every aspect of my work.
Your recommendation means a lot to me. If you or anyone in your circle needs assistance with computer problems in the future, please feel free to reach out. I'm always here to help!
Warm regards,
Vlad from Dr IT Services
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Liliana Florea
2024.01.11
🔝
The best one.
Thank you for leaving such a positive review for Dr IT Services! Your feedback means a lot to me, and I'm thrilled to hear that you consider me "the best one."
I always strive to provide top-notch service to my customers, and it's incredibly rewarding to know that I've met your expectations.
Your support and kind words are greatly appreciated. I look forward to serving you again in the future and hopefully you won't have any more headaches with the emails!
Warm regards,
Vlad
Richard Hobson
2024.01.07
When the hard drive failed on my laptop I asked Vlad to take a look. He suggested replacing it with an SSD and loading a new version of the O/S. The latter proved more difficult than expected because the BIOS had been locked with an unknown password so the machine wouldn't boot from the installation media. Vlad found a way round this problem at no extra cost to me and to my delight the repaired machine was considerably faster than before because of the SSD.
I've subsequently used Vlad twice more. My wife, who is disabled, needed a new laptop which would handle speech recognition software. I sent Vlad the spec and he found me a refurbished laptop which met the spec easily at a fraction of the price of a new machine. He also installed some essential software.
Finally, following the considerable increase in performance of my first laptop when upgraded with a SSD I asked Vlad to do my second machine. Not only did he install the SSD he copied all of my data and reinstalled all of the programs within the quoted price.
I recommend Vlad highly, he's always willing to go the extra mile and very quickly sees to any omissions or misunderstandings. I've also found him willing to advise an old customer.
Thank you for such a detailed and fantastic review! I remember working on your laptop's hard drive issue. Replacing it with an SSD and overcoming the BIOS password hurdle were challenges I was happy to tackle. It's great to hear the performance boost made a significant difference. Your trust in my service is greatly appreciated, and I’m always here to help and provide advice whenever needed. Thanks again for your continuous support and high recommendation!
Best regards,
Vlad
Maria Laura Nicolas
2024.01.05
recommends
I spent time looking for the right repair shop here in Birmingham everywhere else either had many mixed reviews or questionable reputation. Up until I came across Dr IT Services, his reviews really caught my eye and earned my trust.
I came in with a laptop that overheats and a swollen battery. His diagnosis and communication was top notch, gave me options, and quoted me at a really great price compared to other places. What really stood out with me is that he really made this fix cost effective, he never once sold me/forced me on anything I didn’t need, he was very honest with what I needed. With this being my first ever repair experience I really felt comfortable with Vlad’s service.
If you’re searching for a trustworthy service look no further, Dr IT Service is the one!
I will definitely be coming back for my future PC repair needs.
Hi there! Thank you for taking the time to leave such a detailed and positive review of Dr IT Services. It's truly rewarding to hear that my efforts to maintain transparency and provide value stood out to you. Dealing with overheating laptops and swollen batteries can be tricky, but I'm thrilled I could offer a satisfactory solution at a fair price. Your trust in my service means the world to me, and it was an absolute pleasure assisting you with your first repair experience. Remember, I'm always here for your future PC repair needs. Thanks again for your trust and recommendation!
Warm regards,
Vlad
Maria Laura Nicolas
2024.01.05
I spent time looking for the right repair shop here in Birmingham everywhere else either had many mixed reviews or questionable reputation. Up until I came across Dr IT Services, his reviews really caught my eye and earned my trust.
I came in with a laptop that overheats and a swollen battery. His diagnosis and communication was top notch, gave me options, and quoted me at a really great price compared to other places. What really stood out with me is that he really made this fix cost effective, he never once sold me/forced me on anything I didn’t need, he was very honest with what I needed. With this being my first ever repair experience I really felt comfortable with Vlad’s service.
If you’re searching on Google for a trustworthy service look no further, Dr IT Service is the one!
I will definitely be coming back for my future PC repair needs.
Thank you for your wonderful review! I'm thrilled to hear that your search for a reliable repair shop in Birmingham led you to Dr IT Services. It's fantastic to know that my transparent diagnosis, clear communication, and cost-effective solutions made a positive impact on your first repair experience. Your acknowledgment of my honesty and dedication to customer needs means a lot to me.
I appreciate your recommendation to others searching for trustworthy PC repair services in Birmingham. Looking forward to assisting you with any future PC repair needs. Your trust and satisfaction are top priorities!
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Tony Boyer
2024.01.03
Fixed within 3 hours ( at
Minimal cost)
I appreciate you taking the time to share your experience, and I'm glad I could assist with your son's PC issue. I understand how crucial it is to have a functioning computer, and I'm pleased I was able to resolve the issue promptly.
If you have any further questions or concerns, feel free to reach out. Your feedback is invaluable, and I am here to ensure your technology runs smoothly.
Thank you for choosing Dr IT Services!
Best regards,
Vlad
Iconoclast Dreamer
2023.12.09
Whilst Dr IT was unable to fix my broken devices and/recover data he gave it his best shot and provided some helpful advice with easy communication.
I appreciate your honest feedback and taking the time to share your data recovery experience with Dr IT Services.
I'm pleased that you found the advice provided helpful, and I want to assure you that I take every opportunity to ensure clear and easy communication with my clients.
Best regards,
Vlad
Dan Alexandru Pod
2023.12.02
My graphics card was overheating and started to occasionally crash. After hours of research, the best solution I could find was to replace the thermal paste and the thermal pad. However, my GFX is an Aorus Extreme 3080 which uses over 20 thermal pads of 4x different thickness levels so I was reluctant to do it myself. I found Dr IT online, called Vlad and he called me over to drop off the card that same day. He was extremely knowledgeable about both the hardware and test methods I used, so we had a proper discussion about the troubleshooting steps necessary. It took him less than a day to sort it out and I'm extremely happy with the outcome. He used quality products (thermal pads and paste) to get the job done which is a MUST in my book as this hardware is expensive and needs proper attention. I recommend Dr IT for all your hardware needs! Will definitely come back again if the situation calls for it.
Thank you for sharing your experience. I'm glad I could assist you with your Aorus Extreme 3080 graphics card. I take pride in providing an efficient quality service. Your trust in Dr IT Services is greatly appreciated, and I look forward to helping you with any future hardware needs. Thank you for choosing Dr IT Services and for the very kind words!
Mumonhan SinghChoudhary
2023.12.01
Vlad good guy and straight forward, he tried to repair my desktop but the motherboard went but recommended a replacement system from Amazon which was cheaper and transferred my data for free onto the the new PC.
Recommend him thanks
Thank you for your kind words and positive feedback. At Dr IT Services, I pride myself on providing efficient and honest service. I was pleased to assist you with your Dell Optiplex data transfer. I aim to make computer repairs and data transfers as smooth as possible, recommending cost-effective solutions such as your replacement system from Amazon. It's always my goal to ensure that my clients are satisfied and their data is secure. Looking forward to servicing any of your future IT needs. #DellOptiplex #DataTransfer #DrITServices #ComputerRepair
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muhammad bilal
2023.11.24
Amazing service and perfect job!
I'm over the moon to hear that you had such a great experience with my HP Omen 17 screen replacement service. I personally strive to make sure every job is done with precision and perfection.
It's feedback like yours that makes every moment of hard work worth it. Knowing you found my service amazing is the best compliment I could receive.
If you, or anyone else, are ever in need of a professional and top-quality screen replacement for an HP Omen 17 or any other laptop model, know that I am here to provide a perfect job every time.
Your satisfaction is my top priority. Thank you for choosing Dr IT Services!
Best regards,
Vlad
Vlad Kelsusit
2023.11.12
Over time, my laptop had become slow and unresponsive. I needed an upgrade, and more importantly, a reliable computer repair service. That's when I discovered Dr IT Services. Vlad diagnosed the issue promptly, explaining the process in a language I could understand - no complicated tech jargon!
What sets Dr IT Services apart is Vlad's dedication to customer satisfaction. He not only fixed my laptop but also offered useful tips on maintaining its performance. His services are a blend of expertise, efficiency, and value for money.
If you're in Birmingham and searching for 'computer repair near me', look no further than Dr IT Services. I left with a laptop that felt brand new, and the peace of mind that comes from knowing I now have a go-to computer repair shop.
I can't express how grateful I am for your kind words. Your feedback about the quality and efficiency of my service is greatly appreciated.
I'm thrilled to hear how much you're enjoying your rejuvenated laptop, and it's an honour to be your go-to computer repair shop. I look forward to assisting you again in the future.
Again, thank you for your kind words!
Best regards,
Vlad
Dr IT Services
Andy Nightingale
2023.11.11
recommends
A professional service with excellent customer care.
I greatly appreciate your positive feedback on my professional service and customer care. It's always my aim to provide an exceptional experience for my clients, and I'm glad to know I hit the mark for you. Thank you for trusting me with your needs, and I hope to serve you again soon.
Best wishes,
Vlad