Jersey Steamer Cleaning Services Reviews

What a pleasant experience. Jim and staff were professional, courteous, & on time. My carpet never looked better. I had a time sensitive issue and everything I asked for was - no problem. Could not be more pleased . THANK YOU

Do NOT use Jersey Steamer to clean your couches or upholstered chairs. Their cleaning chemicals leave a chalky residue that dries out your skin, and it smells like mildew. My furniture is in worse condition than before it was “cleaned.” One worker, after returning to attempt to resolve the issue, gave me an attitude and refused to re-steam after denying that they were at fault for this obvious blunder. I have requested a full refund and will need to have it all properly redone.

Technicians were on time professional knowledgeable and my upholstery looks like new.

Interfaith Hospitality Network, a non-profit, interfaith ministry committed to providing shelter, meals and assistance to homeless families in Ocean County, enthusiastically thanks Jersey Steamer General Manager Jim DeMont and his amazing team who came to our rescue when our Day Center needed its rugs cleaned at the beginning of the pandemic and now once again! Suzie in the office was so accommodating and Matt and Kyle did a super job of cleaning. Mr. Jim DeMont generously authorized this service free-of-charge. We couldn’t be happier or more satisfied!

The team that came to my house was awesome!! They steam cleaned porous tile and did an incredible job. The floors look better today than when we moved in post construction!!! Would highly recommend them!!!

They cleaned our carpet, upholstery, leather sofa and my vintage. Thank you guys for great service.

We loved their service. They were prompt & professional. Stains that were every bit of two to three years old were removed in a flash. Thanks Jersey Steamer.

We are SO grateful for Jersey Steamer! The owner and workers were professional, responsive, dependable, and kind. They steamed 35 brand new curtains for us, and they made our lives so much easier. We will definitely be using Jersey Steamer for our future projects. Don't hesitate, contact them now!

I love Jersey Steamer. Have been using them for years. They are a great, family run, local business. Prompt, excellent service with a smile at a fair price. Full COVID protocol followed

If I could give zero stars to this company I would. We had recently moved to the area toward the end of summer and wanted to get our rugs cleaned. I made it abundantly clear that we were going to store the rugs until cooler months (our new home isn't air conditioned and laying rugs in the thick of the summer heat wouldn't work for the home). They cleaned our rugs, steamed our floors and steamed our couch. They returned the rugs rolled and put them into my storage area for me - fully understanding that they would not be unrolled until fall/winter. There was NO mention that the rugs could potentially still be wet and to my surprise the rugs are completely covered in mildew and mold as I discovered this past weekend when we brought them in to unroll them. I immediately called the company to see what we could do and the owner said it's not his fault we stored them and that they would not offer any additional services to redo the rugs for free or even at a discount. If I would have known that the rugs could have been even slightly damp, I would have installed them over the summer, let them dry fully and then move them back into storage to avoid the $1,000s of dollars in damage. Aside from the rugs, the floor steaming was great but they caused permanent damage to our couch - there are white streaks that we've been unable to remove and they wouldn't rectify that issue either. AVOID THIS COMPANY AT ALL COSTS IF YOU WANT THE JOB DONE RIGHT! UPDATE: Felt compelled to respond to the poor response provided by the company. Mind you, the response took 3 months for them to craft and if they think that the lapse in time softens the situation, well they're incredibly wrong. They never mentioned that the rugs could still be moist and should be laid out further to dry. They also never advised that the rugs should not be stored as they mentioned in their response. In fact, they placed them in the storage space for me with no questions asked. As someone who invested heavily in these pieces for my home and took the steps to get them professionally cleaned, it doesn't make sense that I'd carelessly toss them into storage knowing that they could become covered in mildew due to them still being damp. I wouldn't want to waste my hard-earned money nor would I want my toddler and newborn breathing in mildew from damaged rugs. Aside from the rugs - the streaks on my couch speak for themselves (they're still on the couch, by the way, 9 months later)... Jersey Steamer, shame on you for your poor handling of the situation. As someone who worked in customer service industries previously, you could learn a thing or two when it comes to good business practices and rectifying problems.

They cleaned my tile in the kitchen and two small areas, all was done exceptional. The best part was I had used Stanley Steamer in the past and when they come they try and upsell you to better chemicals. I was told we don’t do any of that, everyone gets the best. Because of that it was not only well done but faster and no stress. I will recommend d them to others and WILL use them again.