Mackbear Coffee Co. UK

mackbearcoffee.uk

Mackbear Coffee Co. UK Reviews

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4.3
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Mackbear Coffee Co. UK
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Reviews ( 305 ) 4.3

Nishtha Guglani
Nishtha Guglani
2024.05.09
Wide selection of great coffees. This place is near my work, I come here often and try new coffee every time, never been disappointed. They have a great seating place which you can use as your work stations while taking a coffee and a snack. Highly recommend.
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Reply from Mackbear Coffee Co. UK 2024.05.09
Dear Nishtha, Thank you so much for your wonderful review and for being a regular at Mackbear Coffee Co. UK. It's fantastic to hear that our wide selection of coffees consistently meets your expectations and that our seating area serves as a comfortable workstation for you. Your recommendation means a lot to us, and we look forward to your continued visits. Should you have any other preferences or suggestions, we're all ears! Best Regards, Mackbear Coffee Co. UK
Gareth Evans
Gareth Evans
2024.05.07
Im an avid morning coffee and croissant lover. I planned my journey today and walked 5 minutes off course to grab a coffee from Mackbear and a croissant after a recommendation and the reviews off Google. Sadly, there were no croissants at peak rush hour 07:45 and no explanation from the staff as to why but just a plain "No we don't have them". It was such a shame because the pictures on the reviews looked amazing. What was even sadder was this caused me to have to grab a croissant from Tesco across the road, so overall a very disappointing morning. There wasn't even a packet of biscuits on offer but an abundance of 'protein' bars scattered across the front of the cake display. I do hope things improve before my next visit. Coffee on the other hand was grand.
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Reply from Mackbear Coffee Co. UK 2024.05.08
Dear Gareth Evans, Thank you for sharing your recent experience with us at Mackbear Coffee Co. UK. We're delighted to hear that you enjoyed our coffee and appreciated the service and atmosphere. However, we apologize for the inconvenience you faced regarding the unavailability of croissants during your visit. We understand the importance of having a variety of pastry treats available, and we regret that our selection was limited on the day of your visit. As yesterday was a bank holiday, some of our pastry varieties may have been unavailable. While this doesn't excuse the lack of communication from our staff, we apologize for any frustration this may have caused. We value your feedback and want to assure you that we are continuously working to improve our offerings and communication with our customers. We invite you to visit us again anytime to sample our full range of pastries. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a more enjoyable experience in the future. Thank you for your understanding, and we look forward to welcoming you back soon. Best regards, Mackbear Coffee Co. UK
Anastasia M
Anastasia M
2024.05.04
Have been coming back for 3 years now - fab place
Reply from Mackbear Coffee Co. UK 2024.05.04
Dear Anastasia, Thank you for your loyal patronage to Mackbear Coffee Co. UK for the past three years! We're overjoyed to hear that you continue to enjoy our cafe, and we truly appreciate your kind words. It's always a pleasure serving you, and we look forward to many more years of providing you with fabulous experiences. Should you have any suggestions or wish to share more about your visits, please feel free to reach out. See you again soon! Best Regards, Mackbear Coffee Co. UK
Patrick Slater
Patrick Slater
2024.04.24
Not as good as the reviews imply, blamed me for not getting my order right
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Reply from Mackbear Coffee Co. UK 2024.04.25
Dear Patrick Slater, Thank you for sharing your feedback with us. We apologize if your experience did not meet your expectations. It is never our intention to blame our customers for any issues with their orders. We take your comments seriously and will investigate the situation further to ensure that our service aligns with our standards. Your feedback helps us improve, and we appreciate your honesty. We hope to have the opportunity to make it up to you in the future and provide you with a better dining experience. Best Regards, Mackbear Coffee Co. UK
Andrew T
Andrew T
2024.04.20
Great place, good coffee and fair price. Lovely vibe.
Reply from Mackbear Coffee Co. UK 2024.04.20
Dear Andrew, Thank you for taking the time to rate our cafe. We appreciate your feedback and hope that you had an enjoyable experience with us. If you have any further comments or suggestions, please do not hesitate to let us know. We hope to see you again soon! Best Regards, Mackbear Coffee Co. UK
Luke H
Luke H
2024.04.18
Reply from Mackbear Coffee Co. UK 2024.04.18
Dear Luke, Thank you for taking the time to rate our cafe. We appreciate your feedback and hope that you had an enjoyable experience with us. If you have any further comments or suggestions, please do not hesitate to let us know. We hope to see you again soon! Best Regards, Mackbear Coffee Co. UK
头头
头头
2024.04.03
网速很快,很适合用电脑!
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Reply from Mackbear Coffee Co. UK 2024.03.27
Dear Customer, Thank you for taking the time to share your experience at Mackbear Coffee Co. UK. We're glad to know that you found our cafe to be a nice place. About the coffee, we strive to cater to various tastes, and it seems our brew was a bit too strong for your preference. We'd be happy to make it just right for you next time. Please feel free to let our baristas know how you'd like your coffee, and they'll be pleased to accommodate your taste. Best Regards, Mackbear Coffee Co. UK
Wahid Khan
Wahid Khan
2024.04.02
Coffee was not so hot but nice
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Reply from Mackbear Coffee Co. UK 2024.04.02
Dear Wahid, Thank you for your feedback regarding your recent visit to our cafe. We apologize for the coffee not being as hot as you'd prefer. We take your comments seriously and will address this with our team to ensure our coffee is served at the ideal temperature. We are pleased to know that despite this, you had a nice experience. We hope to have the opportunity to serve you a hotter cup next time you're here. Best Regards, Mackbear Coffee Co. UK
Мирсаид Алымкулов
Мирсаид Алымкулов
2024.03.30
Atmosphere
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Service
Reply from Mackbear Coffee Co. UK 2024.03.30
Dear Мирсаид, Thank you for taking the time to rate our cafe. We appreciate your feedback and hope that you had an enjoyable experience with us. If you have any further comments or suggestions, please do not hesitate to let us know. We hope to see you again soon! Best Regards, Mackbear Coffee Co. UK
sinan sever
sinan sever
2024.03.18
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Reply from Mackbear Coffee Co. UK 2024.03.18
Dear Sinan, Thank you for taking the time to rate our cafe. We appreciate your feedback and hope that you had an enjoyable experience with us. If you have any further comments or suggestions, please do not hesitate to let us know. We hope to see you again soon! Best Regards, Mackbear Coffee Co. UK
Marleen
Marleen
2024.03.18
Tasty coffees and friendly people!
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Reply from Mackbear Coffee Co. UK 2024.03.18
Dear Marleen, Thank you for sharing your experience at our cafe. We are delighted to hear that you enjoyed our coffees and found our team to be friendly. Your kind words mean a great deal to us and we look forward to welcoming you back for another enjoyable visit. Best Regards, Mackbear Coffee Co. UK
Rubel Saiyal
Rubel Saiyal
2024.03.17
Great coffee
Atmosphere
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Service
Reply from Mackbear Coffee Co. UK 2024.03.17
Dear Rubel, Thank you for sharing your experience at Mackbear Coffee Co. UK. We are delighted to know that you loved the coffee! Our team strives to serve the best blends, and your recognition is very much appreciated. We can’t wait to welcome you back for another great cup. If there’s anything else you enjoyed or have suggestions for, we’d love to hear about it! Best Regards, Mackbear Coffee Co. UK
Oxana P
Oxana P
2024.03.12
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Reply from Mackbear Coffee Co. UK 2024.03.12
Dear Oxana, Thank you for taking the time to rate our cafe. We appreciate your feedback and hope that you had an enjoyable experience with us. If you have any further comments or suggestions, please do not hesitate to let us know. We hope to see you again soon! Best Regards, Mackbear Coffee Co. UK
Peter Lacko
Peter Lacko
2024.03.10
Full of people on laptops that are not eating or drinking, just blocking the tables. If you want to eat here, tough luck to find a seat.
Atmosphere
Tanvir Ahmed
Tanvir Ahmed
2024.02.22
Warm cosy place with flavourful coffee
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Reply from Mackbear Coffee Co. UK 2024.02.23
Dear Tanvir, Thank you for sharing your experience at our cafe. We are delighted to know that you found our place warm and cosy and that you enjoyed our flavourful coffee. It’s always a pleasure to receive positive feedback, and we appreciate your kind words. We look forward to your next visit and hope to continue providing you with great coffee and a comfortable atmosphere. Best Regards, Mackbear Coffee Co. UK
Niamh Walker
Niamh Walker
2024.02.20
My favourite coffee shop! The coffee is beautiful and is really good for studying x
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Reply from Mackbear Coffee Co. UK 2024.02.20
Dear Niamh, We are overjoyed to be considered your favourite coffee shop! It's fantastic to hear that you enjoy our coffee and find our space conducive for studying. We truly appreciate your sharing this lovely feedback and look forward to supporting your study sessions in the future. Should you have any other favourites or suggestions, please feel free to share. Best Regards, Mackbear Coffee Co. UK
James Hawe
James Hawe
2024.02.17
Overpriced and my server had as much personality as a wet piece of cardboard
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Service
Reply from Mackbear Coffee Co. UK 2024.02.19
Dear James Hawe, We appreciate you taking the time to share your feedback. We're sorry to hear that your experience at Mackbear Coffee Co. didn't meet your expectations. Your comments about the pricing and service are valuable to us, and we'll use them to improve in those areas. We aim to provide both excellent coffee and a welcoming atmosphere, and we regret if we fell short during your visit. Please feel free to reach out to us directly with any further comments or concerns. We hope to have the opportunity to serve you better in the future. Warm Regards, Mackbear Coffee Co. UK
Brenda Duffy
Brenda Duffy
2024.02.16
Reply from Mackbear Coffee Co. UK 2024.02.16
Dear Brenda, Thank you for taking the time to rate our cafe. We appreciate your feedback and hope that you had an enjoyable experience with us. If you have any further comments or suggestions, please do not hesitate to let us know. We hope to see you again soon! Best Regards, Mackbear Coffee Co. UK
MOHAMMED Uddin
MOHAMMED Uddin
2024.02.13
I get mocha frappe with whip cream and chocolate drizzle all over the top almost every day. Some idiot new guy trying to tell me (5mins ago) chocolate drizzle is not part of the service. When I outlined the fact that what he's saying is obviously untrue and I get this almost every day, he gives me one drop on the top - what a condenscending fool.
Reply from Mackbear Coffee Co. UK 2024.02.19
Dear MOHAMMED Uddin, We appreciate your feedback regarding your recent experience at Mackbear Coffee Co. UK. We apologize for the inconvenience caused by the misunderstanding with our staff member. Your satisfaction is important to us, and we will address this issue with our team. Warm Regards, Mackbear Coffee Co. UK
Ahmed dogankaya
Ahmed dogankaya
2024.02.11
It’s a nice coffee shop in Stepney Green, the taste of coffee is amazing and ambience is great for working. The WiFi works well with a high speed internet connection 🛜
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Reply from Mackbear Coffee Co. UK 2024.02.11
Dear Ahmed, Thank you for sharing your experience at our cafe. We're so pleased to know that you've enjoyed our coffee and found the ambiance conducive to work. It's great to hear that the WiFi met your needs for high-speed internet access. We appreciate your feedback and hope to continue providing a space that is not just about great coffee, but also about supporting our guests' productivity. Looking forward to welcoming you back soon. Best Regards, Mackbear Coffee Co. UK