Hydro Install LTD Reviews

19  Excellent
TrustScore 4.5 out of 5

4.6

In the Plumber category

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Reviews4.6

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Rated 5 out of 5 stars

Highly recommended.

Excellent service! Had issues with a 10+ year old boiler. Engineer quickly diagnosed the problem (faulty pump) and replaced it for a very competetive price. Highly recommended.

Date of experience: February 26, 2022

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Rated 5 out of 5 stars

Thorough, clean, courteous, and competitively priced

Having spoken to several plumbers before calling Igor, I could tell straight away that this guy knew his trade well, and would not BS me, or try to rip me off, so I booked him straight away. Now the work has been done, I know I made the right decision.

Igor performed a Power Flush on my heating system. He was extremely thorough, clean, and courteous, whilst very competitively priced. I couldn't recommend him more highly, and will definitely use his services again.

Date of experience: October 01, 2019

Reply from Hydro Install LTD

Brilliant! Thank you very much for a review Martyn, it looks like your boiler could have been badly scaled up which would explain why you now experience better performance from a hot water generation. Just a 1mm layer of limescale increases energy costs by 7.5%, while a 12mm layer raises energy costs by 65%. We do have very hard water in London which causes all sorts of problems both in central heating and cold/hot water side.

Please, keep me updated on your system performance.

Best,
Igor


Rated 5 out of 5 stars

Emergency Call Out

Igor came following an emergency call out. He was recommended by a friend and he did a great job, hence me making this review.

Many thanks for sorting it out. We were getting desperate and you didn't take advantage. You explained what was wrong & showed me what I can do next time.

You have a loyal customer now who will recommend your services. Good luck.

Thanks.
Sunil.

Date of experience: December 07, 2019

Reply from Hydro Install LTD

Thank you very much ! Next time when I'll be around, I'm going to cut-in a tee into that pipe and install special access plug so you can deal with it yourself if it's going to get clogged up.

It would be great to see you again, it was pleasure to meet you! ;)


Rated 5 out of 5 stars

Igor was so lovely and helpful

Igor was so lovely and helpful, he came out to our flat and did a really thorough job at quite an anti-social time, on two sets of taps and a shower that wasn’t draining very well. Would highly recommend - thank you so much Igor!

Date of experience: October 28, 2019


Rated 5 out of 5 stars

Very professional approach

Very professional approach. A long term hot water issue resolved and what was done was clearly explained. Very punctual, polite and helpful. The charge was fair. Will definitely use again in respect of plumbing/heating or boiler issues.

Date of experience: September 30, 2019

Reply from Hydro Install LTD

Thanks Celia ! Let's keep in touch if you need some adjustments :)

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Rated 5 out of 5 stars

A highly efficient and professional engineer

Igor came to replace my boiler on an emergency call out and he was at my house within 2 hours. With all the horror stories about rogue workmen who do bad jobs or rip people off I’m always wary about who to trust, especially with an expensive job. My mind was immediately put at rest because Igor is super polite and exceptionally professional. He took time to explain and demonstrate the issues I had and go through the costs.
He said he could refit my boiler that day and complete all the testing which I wasn’t sure could be done but he did it in three hours - by himself! I have never seen someone work so quickly and efficiently! He’s very respectful and he cleaned up after himself; the house was spotless.
I would thoroughly recommend Igor’s services, you won’t be disappointed. I’ve asked him to come back to look at some other jobs because I was so pleased.

Date of experience: December 14, 2019

Reply from Hydro Install LTD

Thank you Natasha for this great review ! Right tools make job quick and easy, The most difficult part was to get tripple extension ladder through the entire flat to another side and climb 7m up to put that flue in :)

System checked, balanced and protected. Now you just need to look after it. Let me know if you have any problems or more work to be done !

Best,
Igor Chuchro,
Hydro Install LTD




Rated 5 out of 5 stars

Brilliant

Igor is the type of person who you call for a job once and become friends with for years.
Highly qualified, truly cares about his customers and you can tell he loves what he does. Highly recommended

Date of experience: November 26, 2020


Rated 5 out of 5 stars

Igor is a thorough professional

Igor was on time, always responsive, professional. He finished the job fast and also cleaned the place as it was before. He is a very trusted plumber who I have used before as well and will use in future too.

Date of experience: October 21, 2019

Reply from Hydro Install LTD

Thanks Pavan, I'm glad that you're happy :)


Rated 5 out of 5 stars

Invaluable help

For past sins we have been blessed with a Viessmann boiler (new in 2016) which has failed three times in three years.
Igor came and sorted out the boiler in November and all seemed well. When he came to do the annual service in early Feb, he advised that I should contact Viessmann's warranty office as there was clearly a fault. They said all was well. The boiler then failed late on Friday 14th Feb. Igor came out at midday on Saturday and managed to get it going. Unfortunately it failed again. Igor came out again and was here from 9-10pm getting it going. Thanks to him we had some heating over the weekend. It failed again. Viessmann's engineer came out and it turned out that several parts needed to be replaced. Igor attended while the engineer was here and all is now well.
To sum up the above, if you need an excellent engineer who will value your custom and provide a highly professional service at a very fair rate then look no further.

Date of experience: February 28, 2020

Reply from Hydro Install LTD

Thank you Gary for your honest feedback, I'm going to describe problem that you had on my Blog at hydroinstall.co.uk/Blog, as it's unseen that body of the pump is going wrong !

I found this problem to be quite challenging conundrum and here is another proof that all the problems are getting fixed regardless to effort that needs to be taken :)

Best,
Igor Chuchro

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Rated 5 out of 5 stars

Igor was very friendly and fixed our…

Igor was very friendly and fixed our running water problem very quickly during an emergency call out. He also explained what we needed to do to fix the problem.

Date of experience: November 24, 2019

Reply from Hydro Install LTD

Thanks Amy, I'm glad I could help! It's shame we couldn't get new tap replacement on Saturday night but at least it's made safe.
I'm just composing list of options you can choose from, I will send you a quote today.


Rated 5 out of 5 stars

I have now used Igor a few times and I…

I have now used Igor a few times and I continue to appreciate his professional standard and courteous manner, not least his ability to clean up after himself. He and his work are fantastic and I would easily recommend him to anyone.

Date of experience: March 21, 2020


Rated 5 out of 5 stars

Excellent

Igor is always prompt, courteous, knowledgeable and nice to deal with. Highly recommend. I have been using his services for a couple of years now.

Date of experience: March 19, 2020

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Rated 5 out of 5 stars

Igor was really efficient and polite

Igor was really efficient and polite, he fixed all the problems in our house and worked late into the evening

Date of experience: October 28, 2019

Reply from Hydro Install LTD

Thank you very much Max !


Rated 5 out of 5 stars

Great service!

Great service!! This company is super good. Igor is working 7 a week! Even on Sunday!! He fixed my problem with 30 mins.
I would like to recommend!!

Date of experience: March 06, 2020


Rated 5 out of 5 stars

Excellent service

Excellent service, Igor came and got all the parts and fixed all the issues we had in the house. Many thanks!

Date of experience: October 28, 2019


Rated 5 out of 5 stars

Very professional

Very professional, polite and informed service.
Based on my experience, highly recommended

Date of experience: March 10, 2020

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Rated 5 out of 5 stars

Quick and easy

Quick and easy, great pricing.

Date of experience: March 03, 2020

Reply from Hydro Install LTD

Thanks Mike, I hope your sink is not going to get blocked again any time soon ;)