MML Plumbing Ltd Reviews

11  Excellent
TrustScore 4.5 out of 5

4.4

In the Plumber category

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Reviews4.4

11 total


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Rated 5 out of 5 stars

Brilliant work and amazing customer service

I have used MML plumbing before and have always been very happy with their work. Recently my elderly Mum needed her bath replaced with a walk-in shower. Despite problems of our making with car parking permits, they rearranged their schedule so I could get these. The work was completed perfectly and on time, and we were both delighted with the work. During the work a door with a mirror on it slammed shut and the mirror fell of and broke. This was no fault of the plumber at all. My Mum was a bit upset about it, but a week later MML got in touch to say they had found and obtained an exact replacement and would come around and fix it.

I have been blown away by their consideration and excellent service, and that they have gone above and beyond what anyone could expect and would highly recommend them.

Date of experience: March 26, 2024

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Rated 5 out of 5 stars

Excellent service

Excellent service. Levi came promptly and it was obvious he knew exactly what he was talking about. He explained everything and left me able to sort things out if necessary. He diagnosed a leak, and proceeded to find it, although that was not why I called him in.
All heating sorted efficiently and calmly.

Date of experience: October 09, 2020

Reply from MML Plumbing Ltd

Thank you so much Lynne for your kind words. If you need anything, you can call us anytime. MML Plumbing Team


Rated 5 out of 5 stars

Amazing service. Great workmanship

Amazing service.
MML went abover and beyond from the moment of my first enquiry until after the installation of my boiler.
Professional.Great workmanship.
I am now having them back to do other work for me and have recomended to friends.

Date of experience: September 22, 2020

Reply from MML Plumbing Ltd

Thank you Katrina for your kind feedback, we are always happy to help. See you soon! MML Plumbing team


Rated 5 out of 5 stars

MML plumbing has done great work on our…

MML plumbing has done great work on our property renovation project. They did the first and second fix plumbing, heating, and boiler installation. The engineers worked long hours and arrived on time. Communication with the plumbers and the office was very easy. The plumbers designed and installed an energy-efficient heating system that is also easy to control. I highly recommend them for plumbing heating and boiler installation works.

Date of experience: December 14, 2022


Rated 5 out of 5 stars

The service was amazing

The service was amazing, and the work was done to a high standard. A family run company with fantastic ethics. The whole process from start to finish was polite & professional

Date of experience: June 10, 2022

Reply from MML Plumbing Ltd

Dear Katie, Thank you so much for sharing your experience with MML Plumbing Ltd. We are happy to help with our plumbing, heating, gas or leak detection services in the future. Best Wishes: Admin

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Rated 5 out of 5 stars

A gem of a plumber

Great experience with MML from start to finish! Clear, efficient communication, transparent and reasonable pricing. Our plumber was punctual, professional, kept us informed of our options, and was extremely hardworking. He was even kind enough to manage the situation with our neighbours who were quite annoyed that we had to shut the water off urgently. Our plumber found and repaired a leak in a concrete wall (more complex than expected but it didn't deter him), fit a new kitchen tap, and even stayed beyond the allotted time to look at our boiler and find a problem with our radiators that we hadn't noticed. We were really impressed by the efficiency, dedication and level of service. We will recommend MML to others and use them again in the future. PS: At the time of writing, their overall Trustpilot score is only 4/5 whereas all customer reviews have given a 5-star rating. I found this strange when doing research myself and seeing everyone had given them a 5. So remember they're truly a 5-star plumber, not a 4-star one!

Date of experience: August 17, 2021

Reply from MML Plumbing Ltd

Dear A.K. Thank you very much for your kind words, we are glad that you were happy with your plumbing services, and a leak detection. Our plumbers and gas engineers are hard working individuals, and just like you said, never complaining. This is our policy, transparency and honesty, and lovely customers like you, appreciate it. Thank you for mentioning the displayed 4 star, instead of 5. Call us or email us at anytime, when you need a plumbing, heating or gas service. Kind regards: MML Plumbing Team


Rated 5 out of 5 stars

The toilet was damaged

The toilet was damaged. The service we received was excellent. We will recommend you for the best service. Thank you

Date of experience: November 16, 2021

Reply from MML Plumbing Ltd

5 star review - new toilet installation - happy customer

Dear Khadija, Thank you for sharing your excellent reviews to the public. We are happy that we were able to visit you on the same day you called us, regarding the toilet problem, and help you out in the emergency situation. We are glad to hear that you are happy with your newly installed toilet. We are always ready to offer our boiler, heating, gas and plumbing services to you, at anytime. Regards.


Rated 5 out of 5 stars

Very efficient service Thoroughly…

Very efficient service Thoroughly checked hose and confirmed there was no internal leak, as requested.

Date of experience: October 28, 2021

Reply from MML Plumbing Ltd

Dear Mike. Thank you very much for your review. We are glad that you shared your 5 star services to everyone, and glad you were happy with our leak detection services. If you need anything in the future, whether it is plumbing, heating or gas related, do not hesitate to contact us. MML Plumbig Ltd

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Rated 5 out of 5 stars

Great plumber

Levy was excellent, communication was fantastic, very foucsed on doing a high-quality job. Highly recommend.

Date of experience: September 29, 2020

Reply from MML Plumbing Ltd

Dear Benjamin. Thank you for your review! If you need our plumbing, or heating service in the future more, you know where to find us. Mml Plumbing ltd.