1,027 total
Robert Conroy was an excellent staff member to work with. He was extremely polite, knowledgeable, and explained the whole process step by step. He did often stop and ask me if I understood everything or I had questions about anything so far in the process. He was very positive and helped calm down any anxiety I had about my current situation. I am so grateful that I got to work with Robert Conroy!
Date of experience: June 03, 2024
Justin was very knowledgeable about my options and had my interesting mind when considering my repayment options. He answered every question I had and gave me time to think! Really appreciate great service and feel confident after our call!
Date of experience: May 31, 2024
This product is misleading. It is presented as a debt consolidation product when in actuality they are settling with your creditors which can negatively impact your credit for 7 years! Don't do it!
Also, they hide the $900 unnecessary fee for legal aid that is wrapped in your charges that you have the right to remove.
People don't do this unless your credit is and debt is awful and unmanageable!
Date of experience: May 28, 2024
Mike Ruggles was very patient in helping me understand the process. He answered all of my questions and provided me with insight that was accurate. He also worked around my ridiculously busy schedule to meet with me.
Date of experience: May 13, 2024
Ryan made the experience very enjoyable, easy to understand and I am more than satisfied with the customer service during our two phone calls that we had over the past two days. I am also alleviated because of the financial freedom I’m about to have and I look forward to future and being debt-free.
Date of experience: June 01, 2024
Mike was great with helping and Accommodating me with what I needed from him. He Also answered all the questions that needed to be asked. And was very professional with his job.
Date of experience: May 31, 2024
Brantley, was very helpful with educating me on all my options with a loan to help me with all my debt. 10/10 would recommend to anyone who is having money trouble or is drowning in debt.
Date of experience: May 29, 2024
Robert Conroy was professional and knew all the answers to my questions. He convinced me that this wasn’t a scam or ripoff. I would never, ever give my bank account, routing # or social security over the phone to anyone under any circumstances. I thank Robert for listening and helping me with my financial woes. I also appreciate Guardian Litigation Group for trusting me. Thank you for your time and attention in this matter.
Date of experience: May 25, 2024
Having a wonderful rep name Kristy Higgs made this one of the most memorable and exciting experiences that I’ve been blessed to have dealing with this company!! She was excellent knowledgeable and down to earth! She made me feel at ease and happy that I was able to finally do something about my situation!!! Thank you Kristy you’re the BEST!!!!
Date of experience: May 24, 2024
Hiep Hoang was very professional, patient & courteous. Hiep really took the time to work with me and help me out. Thank you Hiep.
Date of experience: May 21, 2024
I recently had the pleasure of speaking with a Mr Brad, he truly went above and beyond. He was not only polite and patient throughout our conversation but also incredibly helpful. His willingness to assist me with my inquiries and the courteous manner in which he handled our interaction was a breath of fresh air. It's rare to encounter someone so dedicated to providing excellent service, and his assistance was greatly appreciated. I would definitely look forward to speaking with him again should I need further help.
Date of experience: May 23, 2024
I just want to say thank you to mr Robert Conroy for being a very patient and trustworthy person towards me. I appreciate you being open and honest to me. He give me all the Information i needed to know to help me understand the program. I will truly recommend him to all of my friends and family. I would believe this will be a great company to help anyone who is struggling with this problem. In closing thank you Mr. Robert Conroy.
Date of experience: May 23, 2024
I love the customer service this company offered me I felt important,informed and like they wanted best for me.Robert felt engaged 100% and helped me get the best deal I could get,going above and beyond to help me be a very satisfied customer! and helped me get on my way to debt freedom!
Date of experience: May 24, 2024
Brad G. was awesome and very helpful. I wouldn’t have done it without his straightforwardness and caring demeanor.
Date of experience: May 29, 2024
Hiep Hoang was certainly pleasant and knowledgeable. He made my day and life easier. Outstanding job he did to assist me in my common goal. I would highly recommend Mr. Hoang and the company to anyone, thank you 😊 🙏 He deserves 10 stars 🌟
Date of experience: May 23, 2024
I responded to a loan offer but only offered the consolidation debt relief program. I took the offer, even though I wanted to pay off what I got myself into, Tim was very kind, professional and reassuring as he walked me through all my emotional objections.
Date of experience: May 20, 2024
It’s been a great experience talking to Kristie Higgs. She was very helpful and very pleasant. She really helped us a lot.We really appreciate the help!
Date of experience: May 28, 2024
I would like to say Brad was very good at explaining how the plan works. He assured me that this was best decision for me to get out of debt. I felt like a weight was taken off my shoulders by the end of our phone call. Thanks Brad for all your help!!
Date of experience: May 30, 2024
I want to give a huge thank you to Kristy Higgs!
I thank the Lord for having her answer my call today!! She went well over and above to help me and solved my dilemma!! She was very knowledgeable, and genuine!! I can’t say enough about her! Pleasant, warm, friendly she was the epitome of professionalism!!! Great great person to work with!! She was true to her word! And stayed encouraging me every step of the way from beginning to finish!!! Love love loved this experience with her!! 👏🏾👏🏾👏🏾❤️
Date of experience: May 24, 2024
The guy was very polite about things. He made sure that I understood what I was agreeing to and how it would help me financially
Date of experience: May 29, 2024
