Seraphinite Solutions Reviews

131  Excellent
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

VERY VERY BAD PLUGIN

VERY VERY BAD PLUGIN. AFTER INSTALLING IT MY WEBSITE IS GETTING 503 Request Error.
Please do not use this BAD plugin.

Date of experience: March 03, 2024

Reply from Seraphinite Solutions

503 means that server is overloaded. What type of server was chosen in the setup wizard?


Rated 5 out of 5 stars

Excellent plugin and customer service !!!

I've never encountered customer support as exceptional as this, and the plugin's efficiency is unparalleled (Seraphinite accelerator). I wholeheartedly recommend it!

Date of experience: March 10, 2024

Reply from Seraphinite Solutions

Thanks for review! And you are welcome!


Rated 1 out of 5 stars

Major Security Hack Risks - Expect no Support

I will be writing more and publishing more regarding this experience and findings in the next 48 hours as this is being further investigated. For as of right now, in very short, we've detected some serious concerns and security issues on our website since we started with this plugin. All the details will be outlined here at a later time. For as of right now I just want to say that there were a lot of movement by our "now fired " developer through this plugin. What I mainly want to let people know here for right now is the way that this plugin support handled our concern. We reached out with our concerns, we provided them with a lot of details, provided them with copies of all the files relevant. Guess what their response was? Guess what their support team responded to our serious security concerns. We didn't blame them, we reached out for answers and help to be protected... Guess what the supports response was to all of that, "I am sorry we don't want to do business with you" and they went ahead and refunded my stupid $11. Seriously? Is that a response to a customer reaching out with serious security questions and concerns? This response makes it very obvious to us that they must be part of the issue and part of the scam. Never ever throughout my 13 years on WordPress and dealing with all types of plugins, support, and issues, never ever has this been a response we got from a legitimate plugin support. Basically giving us a middle finger, a refund, and "we don't want to do business with you" I think this speaks for itself. I will be publishing the whole support ticket as well as the security concerns and what was done here through this plugin within the next 48 hours. Meanwhile this case has been seriously escalated and is being investigated by wordpress.org, Jetpack, Wordfence, Siteground, and Cloudflare and Godaddy. From my own experience and over a decade on WordPress and all types of challenges and plugins I can tell anyone right now to firstly stay away if you don't want your DNS stolen and spoofed and if you want to still have a secured website. Especially if you want to be able to speak to support rather than getting a refund and a middle finger than this plugin is seriously not your choice. I will update this information with all details further in the coming 48 hours.

Date of experience: February 26, 2024

Reply from Seraphinite Solutions

Hi.

Using 'advanced-cache.php' is a standard WP caching mechanism and it it not a security issue.

All requested information was provided by email.


Rated 2 out of 5 stars

Plugin breaks website and support team doesn't help!

This plugin, especially when it comes to menus, just doesn't seem to be compatible. My website's menu isn't functioning properly, and when I reached out to the plugin team about it, they essentially told me that problems like this will persist if we continue using the plugin. It's like saying if we use the plugin, we're signing up for a boatload of problems that can't even be fixed.

Another gripe I have is with their support team. They're not exactly the most helpful bunch, especially a few months down the line after purchasing. Even though they make claims about providing support, it's a different story in reality. It's clear that the plugin isn't keeping up with the latest site versions, and the support team's attitude isn't helping matters either. They can be pretty rude, to be honest.

Date of experience: October 07, 2023

Reply from Seraphinite Solutions

1. It doesn't break, the menu work fine but with a little (about 1-2 seconds) delay if click is made very instantly. If JS is fully loaded menu work fine.
2. The site have a huge JS size so we helped to reduce it by half - now only 350 KB. So, further work is related to reorganize JS of the site - we provide suport only to Accelerator (not to site development).
3. Also we have fixed color animation that U asked.
4. Furthermore, we have tuned site every time that U ask us - there are 35 income emails from U.

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Rated 5 out of 5 stars

Epic customer service.. The best cache plugin available online in my opinion...

Super impressed with Serephinite accelerator plugin! I have tried WP Rocket, Nitropack and Jetpack... and I have to say, Serephinite wins for sure! The best thing about this plugin is the awesome customer service. You can tell the developers behind this project really care about their plugin and are passionate about making websites run fast. They were really quick to respond to my emails and went above and beyond to deliver the best results. I'm stoked :) Happy to recommend this plugin to anyone who wants a super fast website and brilliant customer service.

Date of experience: September 02, 2023

Reply from Seraphinite Solutions

Thanks a lot! We do all of our best.


Rated 5 out of 5 stars

The best software with great support

Great software, for many years we had a problem to find the plugin that can help us with our Woocommerce store speed. This plugin helped us to achieve 100 score on PC and 91 on mobile (Google Page Speed Insight) with just one click. Additionally, it has great support that helped us to further customize the options to our needs. The best plugin to speed up every wordpress website I've ever seen and the best support that I've ever met.

Date of experience: April 12, 2022

Reply from Seraphinite Solutions

Such a great result, thanks!


Rated 5 out of 5 stars

Great plugin

Great plugin! Made a big website with Elementor, several crocoblock plugins, big and wide blog and 9 different post types. Started optimisation with Autoptimize and WP Super Cache - reached only 35-40 at PSI for mobile. Then tried WP rocket - reached 50 for mobile at PSI, than tried this great solution and after first implementation it was on 65-70 for mobile, then after a few configurations it went up to 97-99 for mobile! Thank you for this solutions!!!

Date of experience: February 25, 2022

Reply from Seraphinite Solutions

Such a great result, thanx!


Rated 5 out of 5 stars

Wonderful results after several weeks

Although the speed doesn't change immediately, the measured load speed with different analytic programs all showed incredible improvement after several weeks. I was ready to drop my video at the top of my home page; I can now keep it. Visuals always speak better than words.

Date of experience: January 18, 2022

Reply from Seraphinite Solutions

A great approach, thanks!

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Rated 5 out of 5 stars

I have been using NitroPack, Now I'm All In on Seraphinite!

I have been using NitroPack, but strange Google errors would appear each month as a warning from Google, such as "text to small", among others. Never could track the source of these messages down, but never got them on sites before NitroPack and don't get them on sites using Seraphinite Solutions. Seraphinite also appears much more open about what their code is doing, which I like as a hardcore fullstack developer.

Date of experience: March 31, 2022

Reply from Seraphinite Solutions

Thank you very much!


Rated 4 out of 5 stars

Awesome job at first install

When i first installed it, i got a rating of 100 for mobile and 100 for desktop on Google Pagespeed. Awesome! But after installing extra plugins as Yoast SEO and a plugin for Woocommerce min/max quantum, the rating for mobile dropped down to 85? Can i do something in the Seraphinite plugin settings to get that rate back up?

Date of experience: April 22, 2022

Reply from Seraphinite Solutions

Hello. Could U show the site address for investigating? You can write it to support@s-sols.com.


Rated 1 out of 5 stars

THIS PLUGHIN IS USELESS IT DOESN'T…

THIS PLUGHIN IS USELESS IT DOESN'T SOLVE ANY SITE AND THEME SPEED PROBLEM ... IT IS JUST A USELESS WASTE OF TIME MADE BY INCOMPETENT PALESIS IT IS A TOY FOR CHILDREN ... IT IS MORE USEFUL TO PLAY VINTAGE PAKMAN THAN WORKING WITH THIS IDIOZ

Date of experience: August 28, 2022

Reply from Seraphinite Solutions

Wow, what was the issue? Why didn't U ask support?


Rated 5 out of 5 stars

Excellent for my complex website.

We struggled to get our really complex website up to speed with some frequently used plugins. Seraphinite Accelerator helped get things up and running really fast! Even a quick (unexpected) response on sunday was of great help.

Date of experience: May 31, 2022

Reply from Seraphinite Solutions

Thank you! Enjoy.

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Rated 5 out of 5 stars

Awesome plugin and awesome support!

I rarely if ever leave reviews for plugins, but this plugin is absolutely incredible.

I had tried multiple options before I found this one, all of which had various issues. This Accelerator plugin immediately got my site up to 100 on Mobile, using Google Page Insights as the test method.

Just one aspect that I needed to adjust was the 'lazy load' settings on my WordPress pages, which was creating a bit of a conflict with the initial layout. However, the support team was phenomenal in getting this adjusted for me, and my site is now working perfectly, with maximum speeds on all devices.

What more can you say!

Date of experience: February 03, 2022

Reply from Seraphinite Solutions

Thank you very much!


Rated 5 out of 5 stars

The plugin makes the site really fast…

The plugin makes the site really fast and also get an awsome score on Google speed test.
But the biggest advantage I would say is the support, always someone answering instant and helps you out,
if you have a more complex page like us that needs a little tweak.

Date of experience: January 10, 2022

Reply from Seraphinite Solutions

Thanks a lot!


Rated 5 out of 5 stars

As Fast as a Ferrari !

Accelerator for WordPress is what I've been waiting for for years! I've spent way too many hours trying to speed up various websites over the years. Changing various caching plugin settings and often just going around in circles. However, finally, there's a solution, the team at Seraphinite how delivered above and beyond what I was expecting, by completely setting up the plugin on my awkward and super slow WordPress theme. The plugin literally increased the Google mobile speed score from a super slow 8 to 85! I was super surprised by both the results and the excellent service. If you have a slow WordPress website, download and install this plugin now! I'm also using it on another theme/website and getting even better results.

Date of experience: May 26, 2022

Reply from Seraphinite Solutions

Thank you very much!


Rated 5 out of 5 stars

This plugin is my only salvation!

This plugin is my only salvation. The indicators of my site are 87-99 in the mobile version and 92-93 on the PC. And this is taking into account the fact that I have a very heavy website! This is a powerful system stimulator for your weak site, a kind of defibrillator, after which your project will take overclocking. I will recommend it to all my clients.

Date of experience: July 08, 2021

Reply from Seraphinite Solutions

Thank you very much for a such high appreciation and trusting. We work hard to achieve best results. Our optimization technologies become better and better.

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Rated 5 out of 5 stars

Great service

Great service. 100% recommend. I never ranked A on Gt Matrix before. And all other web speed testing is 95+ on all parameters (Google, Pingdom, and all others). With s-sols you will be faster than Facebook.

Date of experience: December 31, 2021

Reply from Seraphinite Solutions

Thank you very much!


Rated 5 out of 5 stars

From 60 - 100 on Google page speed on mobile

I use Elementor for all my and my clients wordpress designs and getting a high score/grade on different pagespeed tests is very diffcult even after alot of work.

I used to be around 90 on desktop before but the mobile was around 60. Now that is with alot of work of minimizing pitctures and improving the text loading etc...

With this plugin I am getting consistently getting 100 on desktop aswell as 100 on mobile with amazing actual speed.

I am amazed and speechless with the support, they reply really fast and help with optimazing performance further, at no added cost aswell which again is amazing!!!

Thank you for making this plugin and your amazing work to beat competitors such as nitropack who charge more than 5x as much + getting more expensive as you scale.

I hope you continue with your work so that everybody can experiance this amazing plugin!!!!!

Date of experience: May 17, 2022

Reply from Seraphinite Solutions

Thank you very much!


Rated 5 out of 5 stars

Super convenient plugin.

Incredible plugin for website optimization. It's the best one I've used, both in terms of optimization and user-friendly settings. I also want to express my gratitude to the support team for their incredibly fast response and helpful assistance.

Date of experience: November 01, 2023

Reply from Seraphinite Solutions

Thanks a lot! Enjoy.