536 total
I've had a customer service request waiting with them for weeks now, no response
Date of experience: February 14, 2024
Reply from Sykkelpikene
We are so sorry for this. We have had reduced capacity recently, due to sick leave. This has unfortunately affected our response time on email, but fortunately we are still available on phone.
i am buying it for i have a good security with my 6 year old daughter. What I'm seeing is that it's a great opportunity for those who only use the bike. I loved it.
Date of experience: August 04, 2022
easy to use website and the store sales person was helpfull.
Date of experience: August 23, 2022
Easy to find what you are looking for. Variety of products and good offers.
Date of experience: July 27, 2022
After placing an order online and picking up from the store, upon arrival at the store I was told that the products are not in stock in the store even though it is written online that everything is in stock. They asked me to place a new order with the products as they have in stock and I was told that they would cancel the first order and that I would receive a refund. Now more than two weeks have passed and I still have not received a refund or any reference to the request to cancel the order.!!!
They just took the money and disappeared.!!!
Date of experience: February 28, 2022
Reply from Sykkelpikene
Hi Anton!
Thank you for your review.
We are working on solving this case, and will contact you by email.
I discovered Sykkelpikene in March of 2021 and have bought many products from them since, including an E-bike, baskets, tires, a helmet, gloves and other accessories. When I'm out on the road bicycling, people I meet often ask where I purchased something I'm using from Sykkelpikene. And whenever I have questions, I simply call Sykkelpikene in search of solutions and have never been disappointed by either their customer service or technical assistance. In other words...I highly recommend Sykkelpiken! ;-)
Date of experience: November 27, 2021
The shop has the wrong opening hours in the website. I went there just to find the doors closed. The correct opening hours were handwritten at the door. And i tried to contact the customer service and got no response.
Date of experience: January 26, 2022
I bought a klickfix adapter for my handlebars because I wanted a removable basket on the front. The staff in the Trondheim shop were helpful in finding me the best solution. Thanks
Date of experience: May 21, 2022
Very pleased with the support we received selecting our cargo bike, test rides for whole family were no issue and have helped with any issues and accessories since, great shop!
Date of experience: May 17, 2022
Not only does this bike looks absolutely stunning, with such a classic vibe to it, but it allso rides soooo smooth, that you will get sad when it's time to get off it. Lovely
Date of experience: February 09, 2022
I went in Grunnerlokka store and got a lot of advices and answers to my questions. Also I am buying now the Townie coummute following their advices!
Date of experience: November 26, 2021
Beautifull bike, designed having in mind the diversity of human beings . Lovely colors and perfect battary
Date of experience: June 01, 2022
Date of experience: June 29, 2022
Date of experience: October 16, 2022
Date of experience: June 17, 2022
Date of experience: August 24, 2022
Date of experience: July 18, 2022
Date of experience: December 28, 2021
Date of experience: April 04, 2022
