Tile.Expert Reviews

4,230  Excellent
TrustScore 5 out of 5

4.8

In the Tile Store category

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Reviews4.8

4,230 total


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Rated 5 out of 5 stars

We found our solution here

We needed to find specific tiles to complete a renovation after works and our original provider no longer had the same tiles. After many hours getting negative answers from many tile sites we found what we needed here. A no nonsense site, good visuals, good shipping costs and great com, all arrived even a day earlier than announced. All good for us !

Date of experience: April 24, 2024


Rated 5 out of 5 stars

Our tile came earlier than expected and…

Our tile came earlier than expected and was extremely well packed. Whenever I had a question, Irene, who was the contact person, was very helpful and quick with a reply if the contact was by e-mail. I would not hesitate to use Tile.Expert again in the future or to recommend them.

Date of experience: April 08, 2024


Rated 5 out of 5 stars

Excellent

I found the Tile.Expert's website accidentally and I ordered a small quantity of tales (decors) first, just to test the service. My order arrived on time, the parcel was in perfect condition. Now I will order more tiles for a small bathroom.

Date of experience: March 28, 2024


Rated 5 out of 5 stars

Don't buy tile anywhere else

I've used Tile Expert several times. Terrific window in the world's best tile. They do what they say they will do and they're honest. Highly highly recommend them.

Date of experience: April 05, 2024


Rated 5 out of 5 stars

Repeat Purchaser

I've ordered tile from Tile Expert twice now and have been extremely pleased both times. I was skeptical at first purchasing from an on-line vendor from overseas and I scoured the market to find tile comparable to what Tile Expert offered. When my search came up empty handed I decided to go for it and purchase from Tile Expert. Delivery was on time for my first order and ahead of schedule for the second order. The tile was well packaged so not a single tile chipped or cracked. Every person that has seen the tile in person remarks that they've never seen anything like it! So glad I found this company and purchased through them!

Date of experience: March 08, 2024


Rated 5 out of 5 stars

Excellent service! Definitely will order again

Excellent service! I was a bit nervous ordering and getting delivery to Ireland. However, the company kept me updated on the delivery and then confirmed handover to the courier for the final date. 5 stars all round - amazing tiles, great prices, perfect condition and efficient delivery’s

Date of experience: March 19, 2024


Rated 1 out of 5 stars

SHATTERED TILE

I ORDERED A BOX OF TILE AND ALL BUT A FEW PIECES ARRIVED BROKEN. I REACHED OUT VIA EMAIL TO GET MORE MATERIAL HAVE NOT HEARD BACK FROM ANYONE AT THE COMPANY. I PAID $200 FOR SHIPPED AND EXPECTED BETTER SERVICE.

Date of experience: April 23, 2024


Rated 5 out of 5 stars

Amazing Customer Service

Every time I reached out to check the status of my order Irene was so responsive and helpful. My tile is stunning.

Date of experience: April 08, 2024


Rated 5 out of 5 stars

Great site, great service

I'm an architect and was looking for a specific tile brand that I only found on tile expert with a delivery for Portugal. great service, the delivery was 4 weeks, the date was respected. A box broke on the way, but the customer care seems really quick, they responded within 10min. I'm waiting for the new tiles.

Date of experience: January 30, 2024


Rated 5 out of 5 stars

The order process was easy

The order process was easy. When I needed a few questions answered the customer support operators were very helpful. The delivery was within the predetermined dates and all tiles arrived safely, considering they travelled through half of Europe. I can say that I was very happy with Tile.Expert.

Date of experience: January 26, 2024


Rated 5 out of 5 stars

Excellent experiences

We used the site several times. Each time they have been very reliable, and we received the products in line with our expectations. What is more, despite the fact that this is an online shop, the communication and follow up by the sales team is excellent, which was a really good surprise.

Date of experience: December 01, 2023


Rated 5 out of 5 stars

Great company

Great company. Choice of tiles is amazing and definitely worth purchasing from abroad as we could not have got the unique designs we chose for our bathroom anywhere else. Communication excellent. All in all great service.

Date of experience: February 01, 2024


Rated 5 out of 5 stars

The BEST retail TILE VENDORS in the world.

I've just renovated 3.5 bathrooms, kitchen and tiled half the floors in a 3 bedroom apartment. The team at Tile.Expert were super heroes! Their selection is larger than any other tile retailer in the world. They offer something for EVERYONE's style. But it's the service that blew me away. In spite of their enormous selection when I came and said, "I found this from one of your manufacturers can you get it?" They went out and found it!! The samples arrived in a snap! And there were real humans to write to WHO listened and worked to help me. You only need to know to order at least a month in advance.

Date of experience: January 30, 2024


Rated 5 out of 5 stars

Great experience

I had an excellent experience with Tile.Expert. Olga followed up with me numerous times on my questions and on my order. The tiles arrived on time and in perfect condition. I can highly recommend them.

Date of experience: January 31, 2024


Rated 5 out of 5 stars

Smooth

Our order was smooth (just a small order of 3 boxes, for reference). Tiles were in stock as shown on the website, and the delivery dates was confirmed within 24 hours. We got our product 2 days earlier than the expected delivery. No experience with the customer service as we didn't need any help. We were skeptical before due to that it's onlined based, but the company seems legit based on the result :)

Date of experience: November 14, 2023