Diamond Removals Reviews

65  Excellent
TrustScore 5 out of 5

4.9

In the Shipping Company category

Write a review

Company activitySee all

Reviews4.9

65 total


Sort:


Rated 5 out of 5 stars

what a team

what a team, worked so well together, military precision. extremely friendly and helpful. I can't recommend them highly enough. others could learn a lot from this family team!!

Date of experience: April 19, 2024

Advertisement

Rated 5 out of 5 stars

Diamond removals

Diamond removals we’re great, I was very stressed when they arrived & Jim who led the team was calm & just listened to me, John & Jim quietly packed everything, the next day they came & finished packing. They had to wait around till 4pm before I completed & the lift had broken down, though only one floor up, not a complaint, just had an extra guy to help Scott, thank you so much

Date of experience: April 12, 2023


Rated 5 out of 5 stars

Efficient, organised and smooth move!

We received a few quotes ahead of our move and Diamond Removals were very competitive. Costing slightly more than one other company, we opted for them due to their good reviews. Sure enough, everything was done very efficiently and smoothly, it felt very organised and the move went as planned. The fragile items were all packed carefully and placed into very sturdy boxes, with no breakages. I would definitely recommend Diamond Removals. Thanks Dan & team!

Date of experience: August 30, 2023


Rated 5 out of 5 stars

Furniture

The father and son who came with our three seater and two seater sofas were amazing ,polite did an excellent job ,got out there seater in no problem.when we first moved hear had take window out get sofa in ,only wish then new of theses lovely people.would recomend then highly.

Date of experience: April 03, 2023


Rated 5 out of 5 stars

Seamless and kind. Amazing service

Literally came to my rescue when another company let me down on the day. I was at my witts end. Jon abswere the phone within 3 rings and within an hour they pulled together snd were at the door! Even though it was the end of the day Josh and Gerry were great. Nothing too much trouble. If I'd booked them months in advance I couldn't have had better service. They took so much pressure off me. Huge thanks to Jon Diamond and his team. Absolutely seamless service.

Date of experience: December 01, 2023

Advertisement

Rated 5 out of 5 stars

Brilliant job and a team you can trust

The team did such a brilliant job with our move. Lots of tricky staircases and heavy things to manoeuvre but they dealt with everything so well and took care of all of our things. Nothing was too much trouble. They arrived on time and kept us up to date with a really helpful whatsapp group. It's not the first time we've used them and I wouldn't use anyone else!

Date of experience: January 29, 2024


Rated 5 out of 5 stars

Great Moving Company

From the outset they were reassuring and calming at the prospect of this very daunting move from our family home of 40 years. They accommodated us at every point. The packing process was done so efficiently and with great care. The whole team moved in to clear the old house, then deliver to the new house, depositing each box which had been clearly labelled into its relevant room. The move coordinator was always quickly on the end of the phone to offer advice and help. I couldn’t recommend them highly enough.

Date of experience: May 11, 2022


Rated 5 out of 5 stars

Outstanding......

We moved in Dec 2018....Not only was the quote the cheapest but the service was truly outstanding. Family run business which I think is an advantage. The packers were a great team, helpful, polite and so careful and professional. And they had all the right tools to dismantle beds etc.
Their lorries use a pallet system which made loading and unloading very efficient, particularly when we decided at the last minute to put garden items etc into storage!
Great care was taken to ensure no damage to property including door covers, carpet protectors etc...
Nothing was too much trouble and they took all the stress away.....

Date of experience: October 02, 2020


Rated 5 out of 5 stars

I am so pleased I chose diamond…

I am so pleased I chose diamond removals. They were very helpful both with the packing and the delivering. We chose to use their packing service and thought it would be useful to be around but after an hour or so we went out for the day as they were sooo efficient at packing we weren’t needed at all! Were friendly and helpful. Packed my husbands home office including office equipment without any issues. Would use again. Highly recommended.

Date of experience: February 20, 2023

Advertisement

Rated 5 out of 5 stars

Went like clockwork!

Very thorough explanation beforehand of what would be necessary to move my 97 year old mother in law out of her 6th floor flat with a small lift. Went as smooth as possible and any furniture too big for lift was carried down by the men with no problem. Very helpful in putting back bedstead. Would certainly use them again.

Date of experience: May 11, 2022


Rated 5 out of 5 stars

Responsive and respectful.

Responsive and respectful.

Moving is expensive buy these guys completely adapted to any small changes and were courteous and obliging when dropping the stuff off at its destination making the process as easy as it could be. Ill use them for the next one for sure.

Date of experience: July 01, 2022


Rated 5 out of 5 stars

I have used Diamond for both our moves…

Excellent….I have used Diamond for both our moves over the last 7years and recommended to numerous family and friends who also had a great experience. We c hose the full packing service and the quote was extremely competitive. Dan Diamond’s team have worked with the company for many years and they know exactly what they are doing. Not a single Item was damaged, no scratches or scrapes to any walls. These guys are faultless and they are total experts at Packing and shifting gear. The only firm I would ever use going forward.

Date of experience: April 11, 2019


Rated 5 out of 5 stars

You guys rock!

You guys rock!

Having used your services for over 15 years both for my own personal moves and also for my office moves and clearance I can wholeheartedly recommend your services. No request is too trivial and no job is too small. I cannot thank you enough, you are all amazing and are the consumate professionals.

Date of experience: April 10, 2018

Advertisement

Rated 5 out of 5 stars

Great experience

All of the staff were a pleasure. They took great care in packing our belongings for storage. They were efficient,courteous and nothing was too much trouble. Equally they were the same when we eventually moved. They unpacked our belongings in the same manner. Would definitely recommend. Thanks Guys and Gals.

Date of experience: May 11, 2022


Rated 5 out of 5 stars

Ours was a three day move due to long…

Ours was a three day move due to long distance involved. Moving from a four bed house to a three bed. All people involved from Sabina in the office to Dan and Joe were extremely helpful and accommodating. Totally trustworthy and would recommend them without a doubt.

Date of experience: October 26, 2022


Rated 5 out of 5 stars

Excellent Removal Company…

Our family have used Diamond Removals for 3 separate house moves over the last year and each time they have been great to deal with. All our interactions were very helpful and professional, with all the arrangements going to plan. I highly recommend them for a smooth home move.

Date of experience: October 28, 2022


Rated 5 out of 5 stars

Great removal company

Having had the most stressful, on again - off again sale and purchase process ever, the actual move was surprisngly stress free thanks to the brilliant guys at Diamond Removals who came over and packed up our house for our move. Dan was very knowledgeable and helpful when he came to do the quote - and really good about us having to postpone the move date several times due to our sale process stalling at the last minute. The team who did the packing and moving were friendly, polite and efficient and managed to unpack the very full moving lorry super swiftly too. It was easily the best part of the whole sale and purchase process - would recommend.

Date of experience: December 03, 2018

Advertisement

Rated 5 out of 5 stars

I highly recommend Diamond

I have used Diamond removals twice now and I’ve been very pleased with their service. It was difficult to find a trusted removals company, we’ve had bad experiences in the past from other companies. I found them hard working and they packed everything carefully. Moving house is a stressful time, but they helped make it a bit easier!

Date of experience: May 11, 2022


Rated 5 out of 5 stars

These guys are truly great

These guys are truly great - we had a 'difficult' move due to several end destinations, and a wide variety of items to pack & move. Diamond were very competitively priced, looked at alternative solutions to meet our needs, and rose to the challenge on the day, they really went the extra mile (well quite a few actually !) - nothing was too much trouble, nothing couldn't be sorted out, and everything was carried out professionally and with good humour, making what is a very stressful experience as easy and as fuss free as one could only hope. Thank you :-)

Date of experience: April 11, 2018


Rated 5 out of 5 stars

Diamond Removals have just moved us…

Diamond Removals have just moved us from Potters Bar to Biggleswade.
Firstly, Diamond Removals are a covid secure company and we felt safe throughout.
Secondly, from our initial enquiry to our actual move, Sabina was always courteous and helpful. She answered all my questions and gave lots of helpful tips for packing the boxes.
Lastly, on the day of our move Dan and his team were on time and worked incredibly quickly and efficiently. They were waiting at our new home for us and managed to unload with incredible speed!.
I would recommend Diamond Removals to anyone looking to move. They definitely took away the stress on moving day and we would definitely use them again if we ever choose to move again.

Date of experience: December 15, 2020